Front Desk employee at Subway

Chitra Chitra

Surrey, B.C. 778-***-****

Email ID: ***************@*****.*** LinkedIn: linkedin.com/in/chitra-chitra-0a125919b PROFESSIONAL PROFILE

Business Graduate with excellent communication skills, problem-solving, and teamwork capability. Goal-oriented professional with demonstrated passion in Customer Relationship Management, Administration, and Operations. Self-motivated and eager to learn. Motivated professional with two-year experience customer service. CORE COMPETENCIES

Administrative Support

Microsoft Office

Correspondence

Publications

Proofreading

Excellent Communication Skills

Proficient in English

Problem Solving.

EDUCATIONAL QUALIFICATIONS

Post-Baccalaureate Diploma Jan 2020 to Aug 2021

International Supply Chain Management

Douglas College, New Westminster, BC

Bachelor of Commerce July 2015 to May 2018

Post Graduate Government College for Girls, Chandigarh (India) WORK EXPERIENCE

Front Desk Employee Subway Delta, British Columbia Feb 2020 to Present

Co-ordinate the activities of staff who prepare and serve food.

Greet customers when they enter in the restaurant and engage in friendly conversation with them.

Train employees in job duties, and sanitation and safety procedures.

Maintain records of stock, sales, and wastage.

Exhibit a cheerful and helpful manner while greeting guests and preparing their orders.

Demonstrate a complete understanding of menu items and explain them to customers accurately.

Use point of sale system/cash register to record the order and compute the amount of the bill. Collect payment from purchasers, provide them with receipts and proper bills as well as exchanges.

Perform cash-in procedure-accounting for all forms of money, bread, etc., during the shift.

Record the new inventory in the system and update the existing inventory.

Prepare food neatly, according to formula, and in a timely manner.

Followed all restaurant guidelines in regard to food safety and hygiene to prevent illness.

Check products in sandwich unit area and restock items to ensure a sufficient supply throughout the shift.

Perform paperwork duties as assigned.

Complete University of Subway courses as directed.

Do closings and complete end-of-day-reporting and balanced registers to maintain financial accuracy. Office Admin Galaxy Fashion Master Chandigarh, India July 2018 to Oct 2019

Greet visitors, answer phone calls and process payments

Preparing documentation and arranging meetings with clients.

Maintaining records of customers and employees.

Set schedule and plan meetings, appointments.

Assisting the manager with invoicing and vendor reports.

Ordering office supplies.

Maintain general filing system.

Coordinate with team members, ensuring smooth work environment. VOLUNTEER EXPERIENCES

Attended two days leadership training camp in India. March 2018 ADDITIONAL CERTIFICATIONS

Computer Course including Tally Chandigarh, India June 2018 to Oct 2018 French A1 Level Course Chandigarh, India Nov 2019 to Dec 2019

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