Executive Assistant Administrative

Michele Taylor

Professional Summary

Seasoned Professional Executive Assistant in Low Income Housing, Tax Credit Housing, and Commercial Real Estate Property Management and Commercial Real Estate Investment Services.

Work History

STG Asset Management, LLC - Administrative Assistant -Asset Management and Property Management

Petaluma, CA 01/2020 – 8/2021

• Update and maintain emergency contact information and update COI’s in property management software (YARDI).

• Provide superior level of customer service to Executives, Property Managers and Maintenance Staff company wide.

• Accurately prepare annual Preventative Maintenance Agreements, Service Agreements, and one-time special project contracts

• Receive and resolve property maintenance issues in efficient manner coordinating Maintenance staff and / or Vendors.

• Maintain Fire Life & Safety Inspection schedules and tracking spreadsheets for all properties ensuring all inspections are current and in equipment in compliance.

• Assist on-site Property Managers with general office duties, tenant emails and correspondence, vendor correspondence and scheduling. Emerald Realty Group - Accounting & Office Manager / Exec. Assistant Bethlehem, PA 09/2006 – 5/2009 & 1/2013 – 12/2019

• Oversee operations and HR processes, assist IT services with migration of data and web site and implementation of Rent Manager Accounting Software.

• Completed daily accounting tasks such as tracking funds, preparing deposits and reconciling accounts. Managed ~$2M annually in property management rent revenue.

• Provided superior level of customer service for 21 properties with over 40 locations (~1million SF in rentable space)

• Accurately prepared Monthly Owner financial statements.

• Resolved issues in efficient manner and maximized customer satisfaction scores.

• Analyzed and researched reporting issues to improve accounting operations procedures.

• Processed payroll and calculated deductions by accurately using ADP to secure payment trace abilities.

Additional experience and references upon request

*************@*****.***

541-***-****

1010 Birch Ave

Cottage Grove OR 97424

Skills & Strengths

• Account reconciliation

• Accounts payable / accounts receivable

• Alpha/Numeric data entry

• ADP and Paychex payroll processing

• Accounting Software, QuickBooks

• Budget Preparation

• Commercial & Residential Property

Management

• Customer service

• Ten key and Data entry

• Excellent Communication

• Easily Adaptable

• Executive & Hi-Level Administrative

Support

• Financial reporting

• Invoice coding and preparation

• Hi-Volume Multi-Line Reception

• HUD Property Based Section 8 (HUD

4350.3 Guidelines)

• Human Resources

• Low-Income Housing Tax Credit (LIHTC)

• Office Management

• Project Management

• Process Improvement

• Software Migration

• Office Management

• Organizational skills

Software Knowledge

• Intuit QuickBooks / Onesite / Rent

Manager / YARDI

• MS Office Suite Products

• Records Management

• Typing 50WPM

• Web site Maintenance & Update

WordPress/ Canva

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