Patricia Dillard
Vacaville, CA 95687
********.**********@*****.***
Summary of Qualifications
Eighteen years of executive and administrative assistance and office management experience, including managing and coordinating of administrative and office support staff Exceptionally organized, decisive and direct with a determined ability to adapt quickly to new challenges and changing environments
Proven track record of effectively planning and executing special projects in deadline-critical environments, completing multiple projects and meeting deadlines under pressure Posses ability to analyze information in order to make effective recommendations to management, as well as look at current processes critically and facilitate improvements as needed
Highlight of Professional Experience
Cafe Supervisor-Ridgeview Golf Course, Dallas, TX June 2015-June 2018 Executed all stages of golf tournaments until the completion which included ordering from venders, managing volume control, coordinating staff and ensuring all elements were performed properly and were in compliance with all health and food regulations Reviewed schedules for changes, calendar of events and club activities on a daily basis Managed cart inventory by verifying and restocking supplies as needed Newsroom Business Manager-KCRA News, Sacramento, CA January 2006-March 2008 Executive assistant to the News Director which duties included maintaining daily calendar, scheduling meetings, filing expense reports, and coordinating travel for the newsroom Created and redefined presentations to be presented to Corporate Assisted with year end budget planning
Prepared payroll for over 50 employees
Office Manager-Pacific Decorative Concrete, Inc.-Sacramento, CA July 2004-January 2006 Established and implemented all front office procedures which included daily maintenance of Accounts Payable and Accounts Receivable
Researched, interviewed and contracted all labor
Ensured compliance with all federal and state employment laws such as EEO, FMLA and OSHA
Inventoried, purchased, organized and maintained a record of all supplies and equipment Office Manager-Legal Recovery Services, Inc.-Fair Oaks, CA January 1990-January 2000 Supervised and directed the workflow of ten administrative personnel, as well as performed the recruiting, interviewing, hiring and performance rating of employees Worked directly with the owner and general manager to establish, redefine and manage all office functions
Prepared and processed payroll which included calculating and administering regular earnings, commissions and bonuses
Composed comprehensive quarterly reports, profit and loss statements and remitted necessary documents to meet tax requirements
Assisted division managers with personnel issues, prepared official disciplinary paperwork, mitigated disputes between management and employees and maintained detailed records of these activities