Management Consultant Resources Manager
Resume:
LORIE A. GAMBILL
CMP, SPHR, CCP, DDI
Visit my professional portfolio:
https://loriegambill.wixsite.com
Mechanicsville, VA 23111
HIGHLIGHTS OF QUALIFICATIONS
Dynamic, proactive, and customer-driven professional with 10+ years of increasingly responsible organizational development experience. Acknowledged throughout career for employing clear ideals, ethical standards, and integrity to the mix of leadership and decision-making.
MAJOR ACCOMPLISHMENTS
Designed and implemented 20 new leadership level courses within a 3-month window. Courses included instructor guides, student guides and online course materials in collaboration with subject matter experts (SMEs), frontline staff, and management.
Implemented over 160 hours of SCORM and Section 508-compliant WBT program for over 2,000 employees, involving storyboards, written guides, and three courses. This orientation program was directly responsible for a 30% decrease in employee turnover over the course of two years.
Collaborated on the development of market strategies, using best management practices, for improvements and changes made to policies, procedures, processes, and systems.
Collaborated with trainers, technical writers, and Subject Matter Experts (SMEs) to create training products, which generated 50% increase in training materials.
Reduced course development hours by 25% by creating prototypes and storyboards for eLearning courses.
Managed over 500,000 digital assets for various training and marketing projects.
COMPUTER SKILLS
Microsoft® Office, G Suite, JavaScript, Articulate Storyline 360, Adobe Captivate, Adobe Creative Suite, Animaker 2.0, Vyond, WellSaid Labs, Camtasia, Windows 10 Video Editor, HTML5, WordPress, and Wix
EDUCATION
American University Washington, District of Columbia
Master of Science: Human Resource Management (GPA: 3.90, Pi Alpha Honor Member)
Gardner-Webb University Boiling Springs, North Carolina
Bachelor of Science: Human Services (GPA: 4.00, summa cum laude graduate)
AREAS OF EXPERTISE
eLearning Design and Development Agile and ADDIE Learning Environments
Management Training and Development Organizational Needs Assessment
Problem Solving and Troubleshooting Project Planning and Project Management
Cost Controls and Benefit Analysis Policy Development and Implementation
CERTIFICATIONS:
Prosci® Change Management Practitioner (CMP)
Senior Professional in Human Resources (SPHR)
Certified Compensation Professional (CCP)
Certified Development Dimensions International Instructor
PROFESSIONAL EXPERIENCE
2020 – Present Public Consulting Group (PCG) Boston, Massachusetts
eLearning Developer (Remote-Contract)
Work on national instructional design team (instructional designers, script writers, graphic artists, programmers) and project managers to design responsive training and/or performance support solutions and schedules for public school divisions.
Consult with client to ensure requirements and strategies are in alignment with project goal outcomes.
Demonstrate advanced knowledge of the ISD process and fosters design innovation.
Participate in visual design, prototyping, and usability testing and evaluation of the Skyline Curriculum for Chicago Public Schools.
Review products throughout analysis, design, and development for style guidelines, writing standards, and sensible course/task flow.
Work under the supervision of the Project Manager to develop, design, and document instructor-led, paper-based, and technology delivered curricula or performance support solutions.
2010 – Present Community College Workforce Alliance Richmond, Virginia
Adjunct Faculty/Management Consultant
Serve as Adjunct Faculty and Management Consultant for Open Enrollment as well as Workforce Development programs.
Design and develop training materials in accordance with accepted instructional design methodology for WBT/CBT, virtual, and classroom training using authoring tools such as Articulate, Captivate, and Camtasia.
Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction, including consulting with program owners and subject matter experts (SMEs) to identify performance gaps and learning objectives.
Lead projects throughout the design lifecycle; design and plan the development of instructional materials (tutorials, digital interactives, user guides, audio and video scripts, story boards, navigational text, assessments, tests, etc.) that transform technical information into professionally written, engaging instruction.
2008 – Present Gambill & Associates, LLC Mechanicsville, Virginia
Principal Consultant
Manage project deliverables within budgetary, resource and scheduling requirements against defined milestones and deadlines.
Devise, deploy, and monitor customized business processes to boost long-term success and increase profit margins by no less than 10%.
Champion change management processes that yield higher returns on investment in human capita. Ex: Developed a series of eLearning courses tailored to client needs using reality-based scenarios, interactives, simulations, gamification and item branching assessments, resulting in a 38% increase in workforce skills.
Research and assist in developing marketing campaign solutions, including overall branding and ensuring strategy execution exceeds client expectations.
Design and develop microlearning sessions for manufacturing clients with a wide range of learning requirements. During post-feedback from client, 80% of associates had improved performance.
Facilitate Lightning Decision-Making Jam (LDJ) and Sprint sessions to continuously improve upon business practices, products, and services.
LORIE A. GAMBILL
(Page 2 of 3)
PROFESSIONAL EXPERIENCE (continued)
2005 – 2008 Rappahannock Area Community Services Fredericksburg, Virginia
Human Resources Manager
Staff: 2 (Human Resource Assistants) to provide full range of human resource services to 400 employees.
Served as a member of the Executive Management Team and provided strategic guidance on issues involving human capita. Prepared and monitored human resources budget.
Implemented an innovative employee incentive program, which resulted in 25% increase in staff productivity.
Served as the agency’s point of contact on all EEOC and unemployment claims with a 100% win record for the company. Responsible for overseeing and approving all standards of conduct (disciplinary actions) issued.
Designed, developed and implemented organization’s first leadership training program.
Contact this candidate