Dispatcher Customer Service

Elias Latimer

813-***-**** – *************@*****.***

OBJECTIVE:

I am a self motivated, lifelong learner, looking to build my current skill set and excel in a career in data.

EDUCATION:

New College of Florida 2020

Honors Bachelor of Arts: Philosophy Sarasota, FL

WORK EXPERIENCE:

● Data analysis Intern: Indiegoat Capital 2020

- Cleaned and Filtered outdated leads using Python for filtering large data sets and Excel for smaller datasets.

- Improved calling efficiency by reducing outdated leads and identifying quality leads

● SouthEast Independent Delivery Services: Dispatcher Current

- Organized route order. Determine necessary time frames.

- Assisted drivers with finding their destinations.

- Communicated with customers regarding the status of their delivery CERTIFICATIONS:

● Hackerank: SQL (Intermediate level) Skill assessment 2021

● SAS: Essential Programming 2019

● Bloomberg Terminal: Financial Analysis 2019

SKILLS AND ABILITIES:

● Cleaning a filtering data: Pandas, Excel, Pivot tables

● SQL: Structured Query Language

● Statistical Analysis: Excel, Numpy

● SAS/Python programming

● Communication, Customer Service, and Problem Solving

● Dispatching/Logistical Skills

● Supply Chain Knowledge

Contact this candidate