Recovery Agent Secretary

OBJECTIVE

I’m a hardworking and dedicated experienced person looking for a job. I’m seeking for the Opportunity to expand my skills, knowledge and experience. I’m eager to learn and open to take response of a range of tasks.

PERSONAL

Date of Birth: 1998.09.04

NIC :199*********

Gender : Female

Nationality : Sri Lankan

Contact

Address:

No:29, Balanagalawatta, Nawayalathenna, Katugastota

Phone:

+947*-*******

Email:

*********************@*****.***

Skill Highlights

Good interpersonal Skills

Fast learner with positive attitude

Strong written and verbal communication

Team working ability

Conceptual and technical skills

Languages

English - Fluency and Proficiency

Sinhala - Working Proficiency

Tamil - Native and Bilingual Proficiency

Deutsch ( GERMAN ) - Working Proficiency

Experience

Call Center assistant 2018-2019 (Permanent staff)

LOLC Holdings PLC

Credit card Department

Handling inbound and outbound calls

Handling customer inquiries via email

Trainings to juniors regarding credit cards

Credit recovery agent

Total Credit Management Lanka

Handling inbound inquiries

Handling Recoveries from customers

Education – St.Anthony’s girls’ College Kandy

Passed G.C.E O/L in 2014 ( English medium )

Tamil - A

History - A

Religion - A

English - A

Commerce - B

Tamil.Lit - B

Health & PT - B

Mathematics - S

Science - S

Passed G.C.E A/L in 2017

Accounting - S

Business studies - S

Economics - S

General English - B

General IT - C

HIGHER EDUCATION

Completed AAT foundation level at IBA Campus

Completed FCHRM at CIPM

Completed CCHRM at CIPM

Completed Diploma in Psychology at ICBT Campus

Currently pursuing DPHRM at CIPM

EXTRA CURRICULAR ACTIVITIES

President of Hindu Society 2016/2017

Secretary of Interact club 2016/2017

Director of Interact club 2015/2016

Member of Commerce union 2015/2016

Co-ordinator of Commerce Union 2016/2017

Member of Connecting Classroom unit

REFERENCE

Ms.Tharuka

Team leader

Bellvantage

********@***********.***

076*******

Mr.Dineshgaran

System admin

Alliance Finance PLC

***************@*****.***

077*******

I do hereby declare the above information provided by me are true and correct as per the best of my knowledge.

Signed by: Keerthana Sasikumar

Contact this candidate