Jeremy Strickland
**** ***** **** #*, ****** Forge, TN 37863 • C: 865-***-**** • *******************@*****.*** Professional Summary
Guest-oriented and enthusiastic individual looking to fill a long-term position as a Restaurant Manager to utilize [10] years experience to grow customer base, improve team productivity and maximize shareholder’s returns for the company
Experience
Restaurant Manager, 2/2017 to 12/2020
Denny’s – Pigeon Forge, TN
As a corporate training store, assisted in the training of new managers from corporate and franchise locations.
Communicated well and you strong interpersonal skills positive relationships with a guest and employees.
Mentored front of house personnel on company policies service techniques and professional communication.
maintained cleanliness and sanitation across all food service and preparation stations. Minimize loss and miss use of equipment through proper supervision and staff training. Developed and maintained exceptional customer service. Developed and implemented strict strategies to enhance team. Kitchen Manager, 2/2016 to 2/2017
Buffalo Wild Wings – Sevierville, TN
Generated reports to excess performance and make adjustments. Upheld company standards and compliance requirements operations cleanliness of all areas. Document receipts employee hours and inventory.
Addressed internal and customer related issues each day strategic resolutions. Mitigated Risk by ensuring regularity compliance for recorded licensing. Assess optimize an elevated operations to target expected demands. Extended existing customer relationships through extension communications and tried and true marketing strategies.
Identified areas requiring immediate improvement out program boosting productivity. Assistant General Manager, 2/2012 to 1/2015
Kfc – Dickinson, ND
Increased annual profit by streamlining processes any knowledge of optimal procedures. Motivated and lead team members to work together to achieve goals. Efficiently met business targets to provide streamline performance. Limited utility equipment labor and food expenses by insurance cost Control strategies. Identify customer needs and deliver relevant procedures and promotions. Enhance team engagement and performance with daily informational meetings. manage store cash and take with high accuracy and prepare bank deposit. Supervise critical tasks including budget implementing reviews training and scheduling for projects. Sales Manager, 1/2011 to 2/2012
Customer service best practices
Restaurant operations management Proven sales record Full-service restaurant background Account reconciliation Gap – Orlando, FL
Created an analytic process to managed forecasted annual, quarterly and monthly sales objectives and results.
Seek information from clients about their business needs seasonality, budget guidelines, hotel needs and services while providing customized lodging solutions. Managed the sales team utilizing a consultative art and science sales process along the customer journey maximizing sales revenue exceeding corporate-set goals Education
SOME COLLEGE – Business Management : 07-2010
Shorter University – Rome Georgia
SOME COLLEGE – Business Consulting : 05-2010
Osceola High School – Kissimmee Florida
Skills
Certifications
Certified Food Manager (CFM) Certified Hospitality Supervisor (CHS) References
References provided upon request