Office Administrator Procurement

RACHAELOSEMUDIAMENAGAGA

**SalvationEstate,Owode,Ajah,LagosState.

080********,************@*****.***

Todevelopacareerinachallengingenvironmentthatpromotesgrowth,buildonmypotentials andquickthinkingabilitiesandcontributeimmenselytothesuccessofthecompanyIworkfor. PROFESSIONALEXPERIENCE

TrainingAdministrator,AlphaMeadFacilitiesandManagementServices Dec.2018-tilldate

Prepareanddelivertrainingbudgetandexecutechecklistoneweekbeforethetraining

PreparepaymentofFacilitators’feetobothinternalandexternalFacilitators

LiaisewithMarketing&CommunicationDepartmentontrainingmaterials,marketingof trainingcoursesandadverts

LiaisewithFinanceDepartmentonconfirmationofParticipant’spaymentbefore commencementoftraining

PrepareParticipantstrainingmaterials,CertificatesandCustomersatisfactionreportfor training

Assistindesigningofcurriculumcontentsandtrainingmaterials

Provideweeklyreportonnewopportunitiesandcallvolumes

Providedirectionforandcoordinategeneraladministrativedutieswithregardstotraining

Administertrainingpoliciesandprocedures

Liaisewithcourseparticipantstoacknowledgebookingandprovidedetailsaboutcourses

LiaisewithFacilitatorstoensuresmoothrunningoftrainingprograms

Othertrainingtaskasmaybeassigned.

BidsandProposalManager,AlphaMeadFacilitiesandManagementServices Jan.2017–Dec.2018

StudyInvitationtoTender(ITT)documentsandhaveathoroughunderstandingsoftheITT requirementsfromtheinvitationdocuments

Storedsoftandhardcopyofallthedocumentforwardedinresponsetoanyrequestand keptinamannerthatitwillbeeasilyaccessible,understoodandretrievedifrequired

CompilationofexistingdocumentsasrequestedfromtheITTdocuments,creationof requesteddocuments,packaging,andfinalsubmissionoftheproposal.

Printsinvitationdocumentsforreviewandstoressameappropriately.

ToupdateinformationoninvitationsreceivedontheBidBoard

Identifyandcloseoutrequiredactionpointswithinstatedtimeframes.

CarryoutFacilityInspection,gatherrequireddata,andenterinformationintotheFacility InspectionDataSheet(FIDS).

Compilationandclassificationofinputfromcompanydepartmentsandsubcontractors.

Ensuresprinting,uploadingorwritingintoastoragedevice,andpackagingforsubmission asdirectedintheITTdocumentforsubmissiontoclient.

UpdatingofthecontactandtrackingsheetandtheBidBoardassubmissionisclosed.

Followupwithclientcontactpersononsubmittedproposaleitherthroughe-mailorphone calltillconfirmationofcontractawardandsigningoffcontractdocuments.

Liaisewithcompanydepartmentsoncontractawardandtransitionplanincluding Operations,QAHSES,CreditControl,HR,Contracts&procurement,andatransitionmanager fromtheTechnicaldepartment

ReceivingandrespondingtoExpressionofInterest(EOI),Requestforinformation(RFI), RequestforProposals(RFP),andRequestforQuotes(RFQ)andpreparestechnicaland commercialtendersinresponsetoinvitationstoTenders

FrontDesk/AdministrativeExecutive,AlphaMeadFacilitiesandManagementServices April2014-Dec2016

Scheduledandcoordinatedinterviewsandmeetings.

ScheduledandconfirmedappointmentsforentireManagementTeam

Coordinateinventoryorders,officesuppliesandtravelarrangement

HandleCALLSANDCOMPanyre;latedenquiresallmediaandpublicrelationsinquiries

Supervisingday–dayoperationofthejanitors/administrativedepartment CustomerCareOfficer,LariseAriseFoods(Nig.)Limited,(AzimaBrand) Jan.3,2009-Dec.2013

DocumentallcallswithregardstoparticipantinquiresaccuratelyusingCallTracking System

MonitorCallTrackingforresponsesfromadministrativeteamsocallreturnsaredoneina timelyfashion

Follow-upwithparticipantswithina24-hourperiodinregardstotheinitialphonecall.

Knowledgeofproducts.

Providequalitycustomerserviceoneverycall&Communicateclearlyandeffectivelywith participants

Promoteteamworkandcallcentersuccess.

ClientServiceOfficer,GoldCrossHospital

Nov.2004–Nov.2008

AttendingtoClients

KeepingandFilingofimportantofficialdocuments

RepresentingClientServicedepartmentinseminarsandmeeting

ReceivingofficiallettersfortheHospital

Liaisewithcompaniesonretainership

Asst.Sec.toChiefPortPersonnel,NigeriaPortsAuthority(NYSC)DeltaPort,Warri 8thSept2003-7Sept,2004

Assistingthesecretaryinkeepingrecordsofimportantdocumentsforthepersonneldepartment.

KeepingattendancerecordsofNYSCcorpsmembersintheport

DeliveringimportantdocumentinformationtothecorpsmembersfromtheAuthority

Attendingtovisitors

EDUCATION

B.A(Hons)PublicAdministration,AmbroseAlliUniversity,Ekpoma,2003

SeniorSecondarySchoolCertificate,ExcellenceInternationalSchool,Sapele,DeltaState, 1999

PROFESSIONALASSOCIATION

GraduateMember,CharteredInstituteofAdministration(CIA)Dec.2019 TRAINING

AlphaMeadTrainingCentre(AMTC)

AdvancedFacilityManagement,7-10April2018

EffectiveAdministrationofFacilityManagement,15-17January,2014

TelemarketingDiploma,HoustonTexasUSA.CertifiedCustomerServiceProfessional/Certified TelesalesProfessional(CCSP/CTP),4-6May,2010

INTERESTSANDHOBBIES

Listeningtomusic

Learningnewskills

ADDITIONALSKILLS

ComputerliteratewithknowledgeinMSOffice

Excellentcommunication,Interpersonal&Listeningskills

Excellentorganizationalandtime-managementskills

Abletoworkonmyowninitiativeandtoprioritizetask

Meticulous,enthusiastic,optimistic&goalfocused

REFERENCES

Availableonrequest

Contact this candidate