Skills

Leadership and Management

Microsoft Office Word Flexibility and Adaptability Creativity

Problem Solving Interpersonal Skills Decision Making Microsoft PowerPoint Ability to Multitask Leadership Skills

Critical thinking and problem solving

Effective Time Management Fast Learner

Computer Skills

Ability to Work Under Pressure

Customer Service

Ability to Work in a Team Microsoft Excel Communication Skills Microsoft Office

Hobbies

Fishing, hiking and reading

Languages

English Zulu

Profile

Experienced store admin clerk and admin manager with 8 years of experience in Woolworths, excellent reputation for customer satisfaction. Clear understanding of budgets and expenses also good organizational skills.

Employment History

Store admin manager, Woolworths, Vereeniging

November 2018 — October 2020

•Received and processed stock into inventory management system.

•Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

•Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.

•Worked with both internal and external customers to understand needs and provide excellent service.

•Adhered to social distancing protocols and wore mask or face shield at all times.

•Developed team communications and information for meetings.

•In 2017 December at Matlosana mall Klerksdorp was recognized for job well done as a Store administrator.

Store admin clerk, Woolworths, Klerksdorp

August 2016 — October 2018

•Compiling Finance and admin daily reports

•Compile weekly finance and admin reports

•Compile HR reports

•Receiving floats from the bank and giving out floats to operators

•Capturing petty cash vouchers and other company expenses

•Printing and investigating admin reports

•Taking switch board calls as per Woolworth’s standards

•Proficient in Ms word,excel,freedom back office,people soft and Recon assist.

Customer service consultant, Woolworths, Klerksdorp

April 2012 — July 2016

•Attending to customer purchases and refunds

Setswana • Attending to customer queries and enquiries

•Returning items with quality reasons to vendor

•Stocktake

•Opening Woolworth’s credit cards, personal loans and store cards

•Capturing customer accounts

•Dealing with disputed purchases

•Responsible for Woolworth’s financial service branch audit

Sales consultant, Joshua Doore, Klerksdorp

September 2011 — March 2012

•Selling and marketing

•Stocktake

•Telesales

•Attending to customer needs

•Good house keeping

Trainee facilitator, Sternberg Steel and construction training centre, Klerkdorp

February 2009 — July 2011

•Installation and inspection of panels

•Sequence panels and basic welding

•Transformer calculations and load balancing calculations

•Misery box and Distribution board wiring

•Direct on line

•Star and Delta starters

•Capturing student files

Education

Gert-Sibande Technical college, Evander

January 2002 — September 2003

N3-N5

•Engineering science

•Engineering maths

•Electro technology

•Industrial electronics

•Power machines

•Mechano technology

Sternberg steel construction and training centre, Rustenburg

August 2008 — January 2009

•Motor testing and fitting

•Cable joints

•Fault finding

•Star/delta panels

•Direct on-line panels

•Sequence panels

•Transformer calculations

•Load balancing calculations

St.Monica’s Secondary School

January 1996-November 2000

Grade 12

Mathematics

English

History

Geograpy

Agricutural science

Christian religious education

Science

Extra-curricular activities

Mandela day charity project, Woolworths, Klerksdorp

July 2017 — July 2017

•Supporting a charity of children with disabilities

•Painting the charity walls and decorate

•Cleaning the charity

•Cook for the children on mandela day

•Give them clothes and toiletries

Mandela day project, Woolworths, Klerksdorp

July 2016 — July 2016

•Supporting a charity of rape victims

•Cook a healthy meal for them on Mandela day

•Teach them hand work skills like making cotton ribbons

•Motivational speech and prayer

Internships

Electrical, P & T technology, Germiston

January 2016 — February 2016

•Electrical-trade test preparations

Admin Manager, Woolworths, Vereeniging

October 2018 — October 2020

•Structured problem solving

•Operations

•Employee relations

•Business Finance

•Employee engagement

•Performance management

•Financial services

•Customer service relation

Courses

January 2021 — January 2021

References

Johan Botha from Woolworths

016/430-4750 · adoh8f@r.postjobfree.com

Sorita Van Der Venter from Woolworths

018/487-4760 · adoh8f@r.postjobfree.com Hennie Havenga from Sternberg steel and construction training centre

014/597-2881

Kabunda Chamudenda

067*******

adoh8f@r.postjobfree.com

Klerksdorp 2571

Contact this candidate