Sales Clerk Service Consultant
Resume:
Skills
Leadership and Management
Microsoft Office Word Flexibility and Adaptability Creativity
Problem Solving Interpersonal Skills Decision Making Microsoft PowerPoint Ability to Multitask Leadership Skills
Critical thinking and problem solving
Effective Time Management Fast Learner
Computer Skills
Ability to Work Under Pressure
Customer Service
Ability to Work in a Team Microsoft Excel Communication Skills Microsoft Office
Hobbies
Fishing, hiking and reading
Languages
English Zulu
Profile
Experienced store admin clerk and admin manager with 8 years of experience in Woolworths, excellent reputation for customer satisfaction. Clear understanding of budgets and expenses also good organizational skills.
Employment History
Store admin manager, Woolworths, Vereeniging
November 2018 — October 2020
•Received and processed stock into inventory management system.
•Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
•Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
•Worked with both internal and external customers to understand needs and provide excellent service.
•Adhered to social distancing protocols and wore mask or face shield at all times.
•Developed team communications and information for meetings.
•In 2017 December at Matlosana mall Klerksdorp was recognized for job well done as a Store administrator.
Store admin clerk, Woolworths, Klerksdorp
August 2016 — October 2018
•Compiling Finance and admin daily reports
•Compile weekly finance and admin reports
•Compile HR reports
•Receiving floats from the bank and giving out floats to operators
•Capturing petty cash vouchers and other company expenses
•Printing and investigating admin reports
•Taking switch board calls as per Woolworth’s standards
•Proficient in Ms word,excel,freedom back office,people soft and Recon assist.
Customer service consultant, Woolworths, Klerksdorp
April 2012 — July 2016
•Attending to customer purchases and refunds
Setswana • Attending to customer queries and enquiries
•Returning items with quality reasons to vendor
•Stocktake
•Opening Woolworth’s credit cards, personal loans and store cards
•Capturing customer accounts
•Dealing with disputed purchases
•Responsible for Woolworth’s financial service branch audit
Sales consultant, Joshua Doore, Klerksdorp
September 2011 — March 2012
•Selling and marketing
•Stocktake
•Telesales
•Attending to customer needs
•Good house keeping
Trainee facilitator, Sternberg Steel and construction training centre, Klerkdorp
February 2009 — July 2011
•Installation and inspection of panels
•Sequence panels and basic welding
•Transformer calculations and load balancing calculations
•Misery box and Distribution board wiring
•Direct on line
•Star and Delta starters
•Capturing student files
Education
Gert-Sibande Technical college, Evander
January 2002 — September 2003
N3-N5
•Engineering science
•Engineering maths
•Electro technology
•Industrial electronics
•Power machines
•Mechano technology
Sternberg steel construction and training centre, Rustenburg
August 2008 — January 2009
•Motor testing and fitting
•Cable joints
•Fault finding
•Star/delta panels
•Direct on-line panels
•Sequence panels
•Transformer calculations
•Load balancing calculations
St.Monica’s Secondary School
January 1996-November 2000
Grade 12
Mathematics
English
History
Geograpy
Agricutural science
Christian religious education
Science
Extra-curricular activities
Mandela day charity project, Woolworths, Klerksdorp
July 2017 — July 2017
•Supporting a charity of children with disabilities
•Painting the charity walls and decorate
•Cleaning the charity
•Cook for the children on mandela day
•Give them clothes and toiletries
Mandela day project, Woolworths, Klerksdorp
July 2016 — July 2016
•Supporting a charity of rape victims
•Cook a healthy meal for them on Mandela day
•Teach them hand work skills like making cotton ribbons
•Motivational speech and prayer
Internships
Electrical, P & T technology, Germiston
January 2016 — February 2016
•Electrical-trade test preparations
Admin Manager, Woolworths, Vereeniging
October 2018 — October 2020
•Structured problem solving
•Operations
•Employee relations
•Business Finance
•Employee engagement
•Performance management
•Financial services
•Customer service relation
Courses
January 2021 — January 2021
References
Johan Botha from Woolworths
016/430-4750 · **********************@**********.**.**
Sorita Van Der Venter from Woolworths
018/487-4760 · ********************************@**********.**.** Hennie Havenga from Sternberg steel and construction training centre
014/597-2881
Kabunda Chamudenda
********@*****.***
Klerksdorp 2571
Contact this candidate