Customer Service Whiz
Resume:
Nisa Mutlu
*********@*****.*** 856-***-****
A versatile and punctual employee with a specialization in customer service. Candidate possesses a keen
eye for detail, a desire to create positive experiences, and feels rewarded by smoothly functioning
processes.
Professional Experience
Baked By The Ocean 2 of Ocean City 04/21 - Present
Baker/Cleaner
A new location that I helped to set up and make operational for a booming season.
• Practiced basic marketing tactics
• Handled cash functions and customer inquiries
• Maintained kitchen cleanliness and organized inventory
• Mixed doughs and batters, iced cupcakes, kept the cases full and organized
Cafe No. 7311 of Ventnor 04/21 - 07/21
Baker
A high end cafe which provided me with unique experience in the world of creating awesome treats.
• Mixed batters, baked goods, engaged in efficient prepping habits
• Gained experience with both BOH and FOH processes
• Created additional comfortability with high volumes of work
• Maintained a clean and functional workspace at all times
Escape Room Challenge of Marlton 08/18 - 03/20
Assistant Manager
A fun and gratifying position in which I ensured a safe and memorable experience for each guest.
• Performed all necessary administration tasks regularly
• Handled all customer inquiries, complaints, and deescalated any customer concerns
• Implemented new marketing tactics
• Creatively trained and encouraged new gamemasters
• Gave explanatory speeches in front of large groups (up to 20) regularly
• Worked primarily alone for opening and closing tasks
Subway/Auntie Anne's of Williamstown 10/17 - 05/19
Team Lead
A combination of restaurants in which I juggled all the functions of each position.
• Processed transactions and handled any customer complaints
• Crafted sandwiches, pretzels, doughs and breads
• Learned to train associates effectively
• Assisted with all incoming inventory
• Kept the store clean, stocked, and all necessary records up to date
Contact this candidate