CURRICULUM VITAE

JOSEPH ARTHUR MAKION KAPISAWANTHU

CONTACT DETAILS

No. 84 El Devino Court

Centurion Pretoria South Africa

Cell: 067*******,068*******

adoh5u@r.postjobfree.com

PERSONAL DETAILS

Date of Birth : 27 october1985

Sex : Male

Languages : English & Xhosa

EDUCATION AND WORK SUMMARY

PROFESSIONAL QUALIFICATIONS

Certificate in Hotel Management and Hotel Catering, Herentals College (Harare, Zimbabwe) - November 2009

‘O’ Level (ZIMSEC) – 8 Subjects – (Matric Equivalent)

Systems Worked with

MICROS

GAP

MICROSOFT OFFICE

PILOT

OPTIMA

COUNTRIES WORKED IN AFRICA

South Africa & Zimbabwe

WORK EXPERIENCE (13 YEARS)

FOOD AND BEVERAGE MANAGER AT ANEW HOTELS AND RESORTS CENTURION PRETORIA

Duties: key among others:-

Opened hotel and restaurant

Daily monitoring of the operations of food and beverage department

Monitoring cost of sales, daily and monthly stock takes

Staff training motivational sessions/brief meetings

Stock control and stock take daily, weekly and monthly

Ordering and purchasing of stock

Maintaining of standards, service levels and procedures

Interacting with customers

Daily cash-up and monitoring of sales

Daily upkeep and maintenance of equipment and accessories

Monitoring of average spent per head daily

Recruit, hire, and develop.

Schedule work hours/rosters for waitrons.

Monitor food preparation and methods.

Direct cleaning of kitchen and Front of House areas to maintain sanitation standards, and keep appropriate records.

Monitor health and safety standards and policies are obeyed.

ASSISTANT FOOD AND BEVERAGE MANAGER AT PREMIER HOTEL EAST LONDON ICC

Duties: key among others

Daily monitoring of the operations of food and beverage department

Monitoring cost of sales, daily and monthly stock takes

Staff training motivational sessions/brief meetings

Stock control and stock take daily, weekly and monthly

Ordering and purchasing of stock

Maintaining of standards, service levels and procedures

Interacting with customers

Daily cash-up and monitoring of sales

Daily upkeep and maintenance of equipment and accessories

Monitoring of average spent per head daily

Recruit, hire, and develop.

Schedule work hours/rosters for waitrons.

Monitor food preparation and methods.

Direct cleaning of kitchen and Front of House areas to maintain sanitation standards, and keep appropriate records.

Monitor health and safety standards and policies are obeyed.

SENIOR MANAGER

MUGG AND BEAN (GRAHAMSTOWN)

Duties: key among others

Daily monitoring of the operations of the business

Monitoring food cost, monthly stock takes

Staff training motivational sessions/vibe meetings

Stock control and stock take daily, weekly and monthly

Ordering and purchasing of stock

Maintaining of standards, service levels and procedures

Interacting with customers

Daily cash-up and monitoring of sales

Daily upkeep and maintenance of equipment and accessories

Monitoring of average spent per head daily

Recruit, hire, and oversee training for staff.

Schedule work hours for waiters and kitchen staff.

Monitor food preparation and methods.

Direct cleaning of kitchen and Front of House areas to maintain sanitation standards, and keep appropriate records.

Monitor health and safety standards and policies are obeyed.

ASSISTANT STORE OPERATOR

(East London) Spur/ Panarottis on) October 2014

Duties: Key among others:

Resolve customer complaints about food quality and service

Direct cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate records

Identify and estimate quantities of foods, beverages, and supplies to be ordered.

Maintain relationships with customers and staff

Schedule staff work hours and activities

Evaluate health and safety practices against standards

Organize, plan, and prioritize

Make decisions and solve problems concerning internal customers and external customers

Judge the quality of food and preparation

Process and analyze information when scheduling and budgeting

Record information about inventory and health practices

Handle food, utensils, and bookkeeping materials

Monitor food preparation and cleaning methods

Implement ideas or products

Get information from customers, employees, and inventory records

Inspect equipment and food deliveries

Monitor and oversee purchases, menus, staff, and payroll

Guide, direct, and train staff.

MARKETING MANAGER (DEBONNAIRS, STEERS, FISHAWAYS)

(Reason for leaving owner passed away)

oDEBONNAIRS

oSTEERS

oFISHAWAYS

Duties: Key among others:

I was responsible for all marketing within for all shops in Grahamstown

Had the task to engage with Rhodes university and all schools especially on sporting days

Was the trainer for all staff for all 3 shops

I was responsible for maintenance and repairs for all vehicles and motorbikes

Schedule staff work hours and activities Resolve customer complaints about food quality and service

Direct cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate records

Identify and estimate quantities of foods, beverages, and supplies to be ordered.

Maintain relationships with customers and staff

Schedule staff work hours and activities

Team building programmes for all shops

SENIOR MANAGER

WIMPY Grahamtown (5years) 2009 to 2014

Resolve customer complaints about food quality and service

Direct cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate records

Identify and estimate quantities of foods, beverages, and supplies to be ordered.

Maintain relationships with customers and staff

Schedule staff work hours and activities

Make decisions and solve problems concerning internal customers and external customers

Judge the quality of food and preparation

Monitor food preparation and cleaning methods

Implement ideas or products

Get information from customers, employees, and inventory records

Inspect equipment and food deliveries

Monitor and oversee purchases, menus, staff

Guide, direct, and train staff.

CAREER PROSPECTS

To be part of a growing organization that appreciates teamwork in achieving organization objectives. To reach the highest echelons of the hotel and tourism sector while at the same time enhancing my personal growth.

PERSONAL ATTRIBUTES

Self-starter and a team player

Strong organization and leadership skills

Excellent communication and interpersonal skills

Comfortable in people environment

Ability to work under pressure

Highly influential, analytical & results oriented.

HOBBIES

Motivational Speaking and coaching,Travelling, playing rugby and cricket

REFEREES

Charles Mcarthy :-General Manager Anew Hotels Centurion

Cell:-+27-76-850-****

Jared terwin(franchise/area manager for debonairs eastern cape)

Cell: 072-***-****

Zenzo Ngwenya (food and beverage manager –Premier hotels ELICC)

Cell:-+27-76-051-****

Dumisani Banda (senior manager - Mugg and Bean, Grahamstown)

Cell: 082-***-****

Kudzi Chatikobo (Senior Manager - Steers/Fishaways, Grahamstown)

Cell: 078-***-****

Simon (Store operator - Spur and Panarottis, East London)

Cell: 084-***-****

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