Marie Elise Schnell

Objective

My goal is to work in a team environment providing exceptional client care by continuing education, outstanding professionalism, and offering a compassionate massage.

Massage Employment History

Massage Envy – Vista Highlands – Massage Therapist Supervisor – February 2020 - Current

Provide exceptional 20, 50, and 80 minute massages, for 5 or more clients a day

Specialize in therapeutic massage

Excellent communication skills- can render technical language into language everyone can understand, extremely good at active listening

Attention to detail creates a positive client experience

97 percent client rebooking rate

Trained and onboarded many therapists in various massage modalities

Managed employees since November 2020, creating correct schedules, addressing client concerns with therapists, communicating between upper management and therapists

Group presentations and public speaking

Massage Envy Spa- Longmont

Licensed Massage Therapist, Lead May 2015- January 31, 2020

Provide exceptional 20, 50, and 80 minute massages, for 5 or more clients a day

Adhere to Massage Envy Policies and Practices

Giving every client a Massage Wellness Plan to promote membership and client wellness

Promote a team atmosphere by sharing responsibilities of laundry, cleaning the break room, and helping other team members as needed

Suggest enhancements to every client to improve their massage experience

Communicate between managers and massage therapists to convey information weekly, as well as mediate any conflict or deviation between therapists

Responsible for training new hires

Create a team environment by establishing group goals and coaching individuals to improves and achieve goals

Massage Envy Spa- Geneva Commons

Licensed Massage Therapist December 2012 – April 2015

Provide exceptional 20, 50, and 80 minute massages, for 5 or more clients a day

Adhere to Massage Envy Policies and Practices

Giving every client a Massage Wellness Plan to promote membership and client wellness

Maintain a clean work environment daily

Promote a team atmosphere by sharing responsibilities of laundry, cleaning the break room, and helping other team members as needed

Suggest enhancements to every client to improve their massage experience

WM DaySpa Salon

Licensed Massage Therapist Sept 2010- Sept 2012

Providing excellent massage for 5+ clients a day

Adhering to a rigorous time table

Promoting Retail Sales, Retail sales leader August 2011, June 2012

Maintaining clean and professional working environment

Modalities include: Therapeutic massage, Deep Tissue Massage, Aveda Body Treatments, Vichy Showers, Stone massage, Prenatal massage, Hydrotherm massage, Hydrotherapy tub treatments

Massage Education

Cortiva Institute-Chicago

Graduated June of 2010

750 hour massage training course

Clinical experience in downtown Chicago

Graduated with Honors

Personal

I have 20 years of customer service experience, a lifetime of successful teamwork and a deep commitment to helping people through the power of touch. It is my goal to create a positive team environment through hard work and dedication to my craft. My dedication to continuing education will provide my clients with the most up to date spa experience available. Prenatal, hot stone, Oncology, Swedish, sports, and Therapeutic deep tissue massages are my passion.

Please contact me at 815-***-**** or adoh5t@r.postjobfree.com

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