Marie Elise Schnell
Objective
My goal is to work in a team environment providing exceptional client care by continuing education, outstanding professionalism, and offering a compassionate massage.
Massage Employment History
Massage Envy – Vista Highlands – Massage Therapist Supervisor – February 2020 - Current
Provide exceptional 20, 50, and 80 minute massages, for 5 or more clients a day
Specialize in therapeutic massage
Excellent communication skills- can render technical language into language everyone can understand, extremely good at active listening
Attention to detail creates a positive client experience
97 percent client rebooking rate
Trained and onboarded many therapists in various massage modalities
Managed employees since November 2020, creating correct schedules, addressing client concerns with therapists, communicating between upper management and therapists
Group presentations and public speaking
Massage Envy Spa- Longmont
Licensed Massage Therapist, Lead May 2015- January 31, 2020
Provide exceptional 20, 50, and 80 minute massages, for 5 or more clients a day
Adhere to Massage Envy Policies and Practices
Giving every client a Massage Wellness Plan to promote membership and client wellness
Promote a team atmosphere by sharing responsibilities of laundry, cleaning the break room, and helping other team members as needed
Suggest enhancements to every client to improve their massage experience
Communicate between managers and massage therapists to convey information weekly, as well as mediate any conflict or deviation between therapists
Responsible for training new hires
Create a team environment by establishing group goals and coaching individuals to improves and achieve goals
Massage Envy Spa- Geneva Commons
Licensed Massage Therapist December 2012 – April 2015
Provide exceptional 20, 50, and 80 minute massages, for 5 or more clients a day
Adhere to Massage Envy Policies and Practices
Giving every client a Massage Wellness Plan to promote membership and client wellness
Maintain a clean work environment daily
Promote a team atmosphere by sharing responsibilities of laundry, cleaning the break room, and helping other team members as needed
Suggest enhancements to every client to improve their massage experience
WM DaySpa Salon
Licensed Massage Therapist Sept 2010- Sept 2012
Providing excellent massage for 5+ clients a day
Adhering to a rigorous time table
Promoting Retail Sales, Retail sales leader August 2011, June 2012
Maintaining clean and professional working environment
Modalities include: Therapeutic massage, Deep Tissue Massage, Aveda Body Treatments, Vichy Showers, Stone massage, Prenatal massage, Hydrotherm massage, Hydrotherapy tub treatments
Massage Education
Cortiva Institute-Chicago
Graduated June of 2010
750 hour massage training course
Clinical experience in downtown Chicago
Graduated with Honors
Personal
I have 20 years of customer service experience, a lifetime of successful teamwork and a deep commitment to helping people through the power of touch. It is my goal to create a positive team environment through hard work and dedication to my craft. My dedication to continuing education will provide my clients with the most up to date spa experience available. Prenatal, hot stone, Oncology, Swedish, sports, and Therapeutic deep tissue massages are my passion.
Please contact me at 815-***-**** or **********.***@*****.***