Senior Administrator

JACKIE BRAACK

SENIOR ADMINISTRATOR

URAAN ST. NO.18, GOEDEBURG, BENONI, 1501 +27-64-654-****

***************@*****.***

Currently, I keep myself busy, by being involved with different animal charities and have spent the last few years bringing up my two daughters. Previously I worked at GUD (Vehicle Filters) in Isando as a Senior administrator / HR Administrator. Originally started working for ISM /IBM South Africa in 1989 as a Junior Administrator and studied part-time at Wits Technicon and in that time, I progressed to Professional billing administrator, IBM provides information technology services, software and Mainframe applications software worldwide. Left IBM and moved with my Husband to the East Rand and worked with aftercare children at Smiley kids Westwood and got offered a post at GUD Holdings after a while.

Birth Date : 05 August 1967

Birthplace : Belgium

Driver’s License : Code 08

Identity Number : 670**********

Marital Status : Divorced

Nationality : South African

Languages : Afrikaans, English and French

Children : 2

Health : Excellent: Non-smoker

Recreation : Entertaining, gardening, reading, flea markets, Animal charity work

NATIONAL DIPLOMA IN RETAILING

WITS TECHNICON

COMPLETED 1993

Duration: 3 years

Subjects:

Retail Business Management 1, 11 and 111 (General, Selling and purchasing)

Company Administration 11 and 111

Company Law I, II

Mercantile Law

Economics I, II,

Communication in AFR & ENG

Principles of Information Systems

Business Logistic Management

Shopping Centre Management

Consumer Behaviour

Advertising and sales promotion

EXECUTIVE SUMMARY

PERSONAL INFORMATION

EDUCATION

MATRICULATED

HOERSKOOL RANDBURG

1987

Subjects:

Afrikaans Huistaal

English Additional Language

Mathematics

Biology

History

PERSONAL PA AT EBOTSE ESTATE

PRIVATE COMPANY

JUNE 2014 - DECEMBER 2014

SENIOR BRANCH ADMINISTRATOR

GUD HOLDINGS (PTY) LTD

01 JUNE 2006 - FEBRUARY 2011

Industry: Construction

Main Duties:

Collecting rent from tenants Printing invoices and statements for Tenants.

Liaising with the tenants regularly concerning any building problems or complaints.

Handling petty cash in items like stationary, food, dry cleaning etc. Keeping her dairy up to date.

Driving out and collecting goods for her and helping. In advertising of empty buildings, she wished to rent out. Industry: Motor vehicle – Filter industry

Main Duties:

Branch Administrator for the GUD Isando branch

Prepare Payment requisitions related to the Isando branch, and have them signed off by responsible manager.

All month-end accruals to be raised relating to outstanding payments as at month-end.

Resolve any queries related to outstanding payment or disputes on accounts.

Controlling, balancing and closing petty cash on a weekly/ monthly basis.

Invoicing done when goods sold and when required.

Keeping record of all staff leave, and monthly register of all staff. Assist with the recruitment and the preparation of employment. Maintain personnel files.

Entering the ‘Kronos “timekeeping system on warehouse staff on a 40.5 and 42 hour basis.

Querying, resolving payslips queries with head office in Durban. Arrange for catering, and any bookings for functions held at the Isando branch.

Sending out, each month, rebate letters, to clients. Helping with quarterly stock take.

Ordering the branch Stationary, paper requirements and keeping record. Control the branch driver duties, and kitchen staff. Keeping control of the GUD pool cars including repairs, maintenance & licensing.

Following up on vehicle accidents, reporting with both the insurer and Head office and booking the relevant vehicles for repairs. Involve in the security of fingerprints of all staff entering and leaving the premises.

Assisting in the Hygiene “obtaining MSDS certificates” etc. for the branch.

Also doing/helping in the health and safety requirement of the company Yearly courses organised /done for first aid and health and safety officers like me.

Reason for Leaving: Growth in company very, very limited. WORK EXPERIENCE

AFTERCARE TEACHER

WESTWOOD SMILEY KIDS AFTERCARE

01 JUNE 2005 - JUNE 2006

PROFESSIONAL BILLING ADMINISTRATION

IBM SOUTH AFRICA (PTY) LTD.

JANUARY 1997 - 15 JANUARY 2003

Industry: Childcare (From Grade 0 to Grade 7)

Main Duties:

Caretaking of children at Smiley kind’s aftercare. Included grade 1 -7 to ensure all homework is done. Ensuring that the children who had outside activities in the afternoon are taken to school and are back on time.

Keeping record of absences.

Collecting the aftercare children from school.

Industry: Information Technology (Hardware and Software distribution Worldwide)

Section: Customer Fulfilment (Billing Section)

Main Duties:

Ensuring that all Billings to customers are recorded and invoiced according

to procedure’s and system specifications and balanced periodically to Debtors Ledger.

Billing procedure is grouped into three sections namely: Fixed period contracts -billed Quarterly (Mainly for Mainframe software applications on).

Once-off billings to customers for orders placed (Includes Software, Hardware, and Literature billings).

Maintenance and call-out requests from clients for specific tasks. Billing procedure includes the following:

Receiving backup documentation from account administrators for the items

requested.

Fixed period contracts – a copy of the signed contract with the client

(Capture in database for repeat billing).

Once-off billings – a copy of order or delivery note to the client properly signed off.

Maintenance and call-out billings – a copy of the call-out request with detail pertaining to time spent on call-out, as well as parts replaced. Entering of information into billing system to generate an invoice for: Fixed period contracts –Signed for a specific time and linked to CPI. Once–off billings are manually created in the billing system in accordance with the service or product that was delivered. Maintenance and call out billings:

Reconciliation is done between what we have as products loaded into our system and what the customer has on his premises in use, once obtain, machines with serial numbers are loaded onto our maintenance database.

Then the billing is generated for the period required including any alteration due to discontinuing or new products etc. Updates are also done in the course of the years to ensure correct billing to clients according to the database records.

Ensuring accurate information for auditing purposes relating to billings and contracts:

All system is balanced off at the end of a month, reports are generated from the different service departments of what has been altered/loaded into the different databases, and are then balance off against what is remaining and what has been billed.

Vat validations are also checked including vat for exempt customers. These balancing sheets, with attached reports, are then handed over to my team leader for sign-off and are then filled for audit readiness. SENIOR BILLING ADMINISTRATION

IBM SOUTH AFRICA (PTY) LTD

OCTOBER 1994 - DECEMBER 1996

JUNIOR ACCOUNTS ADMINISTRATOR

IBM SOUTH AFRICA (PTY) LTD.

DECEMBER 1989 - SEPTEMBER 1994

Industry: Information Technology (Hardware and Software distribution Worldwide)

Section: Customer Fulfilment (Billing Section)

Main Duties:

Handling of Countrywide orders of IBM publication. Communication with Denmark on new software releases and updating the relevant systems concerning pricing, features, and expected delivery times.

All tasks related to the publications done by IBM International included Ordering.

Capturing of data for invoice purposes.

Billing of publication.

Industry: Information Technology (Hardware and Software distribution Worldwide)

Section: Accounts Receivable

Main Duties:

Billing and Debtors collection.

Dealing with customer accounts to support the billing department in placing orders at the request of customers.

Invoicing, collections of payments done by customers. Keeping the ledger always updated.

correcting billings, queries to facilitate collections of outstanding monies.

Presentation Skills

Problem-solving and decision making

Customer Relations

Time and self-management

Stock Control procedures

Other Training:

Excel

Word Perfect

Windows ’95

PROF MVS/IMS System

Lotus

novel

AS400

Contact Person Contact Details

Annalise Jungmann 076-***-****

Katelyn O’Neill 078-***-****

COURSES

REFERENCES

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