Curriculum Vitae – Khumbuzile Christine Mkhwanazi

Date of birth: 29 December 1980· Email: Khumbuzile. adogyz@r.postjobfree.com ·Mobile: 067*******

Address: NO 5Rooikat Place Elandsfontein 1601

PROFILE

I am a 37 year old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills. I have since developed my desire in the health industry to empower more knowledge. I am able to work different kinds of shifts and under pressure. I can speak Zulu,Sesotho and English fluently.

EDUCATIONAL BACKGROUND

Year: 2015

Qualification: Basic HIV /Aids Counselling Course

Institution: Soweto HIV Aids Counsellors Association. (SOHACA)

Year: 2005

Qualification : Call Centre communications, Data Capturing, Typing

Institution. : Skills Development

Year: 2000

Qualification: Matric

Institution: Orlando West Secondary School

Subjects: Accounting, Economics, Business Studies, English, Zulu, Afrikaans

WORK EXPERIENCE

September 2015-February 2016 General worker and Office Assistant at Mkhwanazi Roofleaks .

• Answer incoming calls

• Assisting with general ad-hoc duties

Reason for leaving : Pursue my studies

August 2008-June 2015 Receptionist And Administrator at Phatshima SA Cleaners and Pest control

Switchboard operation,Answering incoming calls

Filling

Monthly wage input

Invoicing

Stock Control

Scheduling appointments for pest control telephonically and via emails

Ensuring all e-mails for the day are answered

Making sure e-mails are answered timeously within 24hrs

Petty cash control

Selling to the public

Doing Bank Deposit when required

Filling in Tender Documents

Ordering cleaning chemicals for sites

Doing weekly stationary ordering

Assisting my manager with diary

Typing letter’s

Ensuring that the office is neat,tidy and hygienically maintained

Doing daily quotations

Reason for leaving :Retrenchment

February 2007 to 28 July 2008: Switchboard reception operations at Mega Papers Jhb

Answer all incoming calls with courtesy and Professionally

Assisting the sales department with sales and quotations

Daily selling and invoicing through pastel

Communicating with warehouse manager for system and physical stock control

Welcoming guests and or Customers

Filling daily invoices

Phoning customers for monies

Assist departments with Faxing and photocopying

Ensuring that the Reception environment is tidy and cleaned.

Reason for leaving : Company Moved

Year 2005 October-January 2006: Customer Service Agent at Edgars Eastgate

Meet & greet customers in a friendly manner and offer assistance

Maintain a clean work area at all times(Housekeeping)

Respond to customers requests in a timely, friendly and efficient manner.

Solve problems using company’s protocol

Ensure stock is in place for easy customer access.

Ensure department is well-stocked at all times

REASON FOR LEAVING: Maternity

Year 2001 Statistics Project for SARCC(South African Rail Commuter Commission)

Year 2002 Sales Representative at Motshweni Stationers

Year 2003 Sales Representative at In Touch Stationers.

Year 2004 Receptionist at EP Office Dynamics CC

SKILLS AND COMPETENCIES

Time management

Communication skills

Office administration

Service excellence

Hard working

Proactive

Professional

Telephonic skills

Computing Skills (Microsoft word, Excel, PowerPoint)

Flexible and Trustworthy

Friendliness

Public Relations

Decision Making

Leadership and Supervision

Microsoft office Word

Microsoft office excel

PowerPoint

Basic Pastel

Hobbies and Interests

Cooking

Singing

Family Gathering

Watching TV

Shopping

Reading magazines

REFERENCE

Name: Mr Hector Ngcwabe

Designation: CEO Phatshima SA Cleaners and pest control

Contact number: (011-***-****/082******* adogyz@r.postjobfree.com

Name: Mr Mervin Riback

Designation: Jhb Office Manager at Mega Papers Jhb

Contact Number: 082******* adogyz@r.postjobfree.com

Name: MsMillie

Designation: Department Manager at Edgars Eastgate

Contact Number: (011-***-****

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