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Customer Service Manager

Location:
Victoria, BC, Canada
Posted:
August 31, 2021

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Resume:

Nazgol Razzaghipour

***- **** ********* ***.

Victoria, BC V8S 5J3

236-***-****

adogy6@r.postjobfree.com

Page 1 of 2

OBJECTIVE

To obtain fulltime job while developing new skills. WORK EXPERIENCE

RW&CO

Team Lead & Assistant manager

• strong commitment to customer service

• Assisting the manager in organizing, planning and implementing strategy

• Coordinating retail store operations

• Ensuring store schedules and objectives are met by employees

• Open and close stores effectively and in a timely manner

• Preparing promotional materials and displays

• Ensuring compliance with health and safety legislation

• Dealing with customer queries and complaints

• Liaising with head office.

NYGARD INTERNATIONAL 2018 Victoria BC

ASSISTANT MANAGER:

• Recruiting, training, supervising and appraising staff

• strong commitment to customer service

• Assisting the manager in organizing, planning and implementing strategy

• Coordinating retail store operations

• Ensuring store schedules and objectives are met by employees

• Open and close stores effectively and in a timely manner

• Liaising with head office.

Nazgol Razzaghipour

305- 1419 Stadacona Ave.

Victoria, BC V8S 5J3

236-***-****

adogy6@r.postjobfree.com

Page 2 of 2

• Preparing promotional materials and displays

• Ensuring compliance with health and safety legislation

• Overseeing pricing and stock control

• Dealing with customer queries and complaints

• Managing budgets

• Recruiting, training, supervising and appraising staff BCBG MAXAZRIA 2017 Victoria BC

SALES MANEGAR:

• strong commitment to customer service

• Ability to motivate others

• Open and close stores effectively and in a timely manner

• Create a positive work environment through coaching, mentoring, and ensuring policies are followed Build and manage personal client book to develop a repeat clientele and drive sales.

• Additional duties/responsibilities may be assigned

• leadership skills

• product knowledge

• Extremely organized and time efficient

• Protect the BCBGMAXAZRIAGROUP brand message and philosophies by maintaining a professional and personal appearance.

ATLANTIC 5 STAR HOTEL 2016 Dubai UAE

ASSISTANT MANAGER:

• Customer Service

• Day-to-day and administrative duties

• Working with people

• Working with other departments (Restaurant, housekeeping, Room service, front desk) Nazgol Razzaghipour

305- 1419 Stadacona Ave.

Victoria, BC V8S 5J3

236-***-****

adogy6@r.postjobfree.com

Page 3 of 2

DUBAI WORLS TRADE CENTER- EXHIBITION 2010-2011- Dubai SALES ASSISTANT:

• Sales Assistance

• Organizer

• Customer Service

EDUCATION

• Graduated from 2011 class of Dubai American International School

• First Aid Certified

• Business Administration

• Achieved management degree at University of Victoria

• Achieving Business Administration Diploma

SKILLS

• Committed to providing excellent customer service skills

• Works with ease under pressure

• Very outgoing and people oriented

• Works well in a team

• Ability to compartmentalize tasks easily

• PC and Mac literate

• Friendly and professional phone etiquette

REFERENCES

• Carol Murphy- BCBG store manager Victoria Bay center: 250-***-****

• Carol Murphy- Nygard International store manager Victoria hillside mall: 250-***-****

• Mike- Manager of Concordia Hotel Dubai: 009***-***-****



Contact this candidate