ZATHINI PHINZI

Gugwini A/A

Mount Ayliff

****

062-***-**** / 073-***-****

adogxy@r.postjobfree.com /adogxy@r.postjobfree.com

South African

860-***-**** 084

Hometown: Mount Ayliff, Eastern Cape

Driver’s license: Code 10 (C1) with minimal driving experience

PERSONAL DETAILS

Date of birth: 6 April 1986

Gender: Female

Marital Status: Single

Home Language: IsiXhosa

Other Languages: IsiZulu and English

Health Status: Good

Dependents: 2 (Two)

SKILLS

I’m fluent in English, IsiZulu and IsiXhosa (reading and writing) o Excellent customer service

o Good people management skills

o Great telephone manners

o Hands-on leadership skills

o Strong interpersonal skills

o Basic Corel Draw skills

Computer skills

MS Word, Outlook, Internet search and Typing, Humble Till POS and IQ Retail POS 071-***-****

2

EXPERIENCE

PostNet Hilton

Sales Clerk

Key responsibilities:

Assist customers with:

• Sales

• General customer service

• Taking ID photos, printing and cutting them to size

• Printing of documents, from emails sent through by customers, as well as from USBs

• Dealing with Couriers, sending and receiving, creating waybills and loading parcels on to the system as well as signing them out upon collection

• Binding documents

• Lamination of documents

• Responding to emails

• Checking stock levels and ordering stock

• Taking calls and handling customer queries

• Wide Format printing (plans and geographical maps)

• Sending Fax, and emails

• Designing on Corel Draw

Bump & Beyond

Sales assistant

Key responsibilities:

o Ensuring the store is fully stocked and orders are placed accordingly o Managing the daily running of the shop

o Sales assistance

o Building and maintaining a good relationship with the customers o Assisting and familiarizing customers with products offered by the shop and motivating sales. o General house keeping

o Gift wrapping

o Stock take

o Cash up

o Sorting and preparing new stock, pricing, steaming and checking for defects and fixing where required

July 2015 – June 2018

The business closed down on the 27th of June 2018

January 2019 - January 2020

3

Belles of Hilton

All Rounder

Key responsibilities:

Managing the daily running of the shop

• Greet and welcome customers

• Dealing with customer queries

• Receptionist (scheduling and confirming bookings)

• Assisting customers with fitting of gowns

• Preparation of new stock for the shop (steaming and ironing new wedding gowns)

• Doing alterations on delicate garments

• General house keeping

April 2012 – June 2015

Reason for leaving: Got a job offer at Bump & Beyond EDUCATION

Durban University of Technology (2006 – 2008)

ND: Fashion & Technology

Major Subjects: Garment Technology, Pattern Technology and Design Technology Supporting Subjects: Theory of Clothing and Business studies 2006-2008

Tongaat Secondary School (2001-2005)

Subjects:

• Maths

• Biology

• Geography

• Accounting

• English 1st Language

• Language IsiZulu 2nd Language

REFERENCES

Yelena Kay (Owner @ Belles of Hilton): 082-***-**** Caroline Holley (Founder and former owner @ Bump down Beyond): 082-***-**** Claire Barnard (Co-founder and former Co-owner @ Bump & Beyond): 074-***-**** Carey Thomas (Most recent owner @ Bump & Beyond): 072-***-**** Megan Els (Owner @ PostNet Hilton): 072-***-****

Contact this candidate