Barista Customer Service

PERSONAL DATA

Name : ZIMBI ONESIMUS KINYUI

Nationality : Cameroonian

Mobile number :+971*********

Email address : adogvi@r.postjobfree.com

Language : English/French

Visa Status : VISIT VISA

Ambitious and creative Barista with4+years' hands-on experience in coffee making and brewing. Substantial knowledge of various coffee types both hot and cold brewages and their characteristics. Track record of increasing the ratio of returning clients through friendly and warm customer service. Very punctual individual who has a neat and tidy appearance. CORE COMPETENCIES

• Coffee bean types and features.

• Coffee brewing.

• Espresso blends.

• Latte art.

• Inventory management.

• Communication.

• POS system.

• Customer Service.

• Cashiering.

• MS office applications

EXPERIENCE: ROYCE CHOCOLATE DUBAI MALL

POSITION: BARISTA

DUTIES

Specialty Coffee such as V60 and Chemex

French Press

• Calibration of Espresso machine to consistently have a good test of espresso

• Welcomes customers by determining their coffee interests and needs.

• Educates customers by presenting and explaining the coffee drink menu; answering questions.

• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, long coffee, café latte, cappuccino, flat white,piccolo and cortado

• Keeps equipment operating by following operating instructions.

• Maintains safe and healthy work environment by following organization standards and sanitation regulations.

• Updates job knowledge by participating in educational opportunities.

• Prepare milk shakes, mojito and frappe

• Maintain food safety, handle cash and receive payment. WORKING EXPERIENCE: CAFÉ DO RÉ MBALMAYO

POSITION: BARISTA

DUTIES AND RESPONSIBILITY

• Welcomes customers and setting them down

• Presenting the menu and answering question about the coffee drinks

• Educates customer and explaining the coffee drink

• Keeps equipment operating by following operating instructions.

• Maintains safe and healthy work environment by following organization standards and sanitation regulations.

• Kept rack of customer preferences and offered customized of warm and cold coffee as per taste

EDUCATION

ADVANCE LEVEL

ORDINARY LEVEL

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