Resume

*/**** – **/**/**** Holiday Inn Resort Wrightsville Beach, NC

General Manager

First Carolina Management

Paul Niswonger

Overall responsible for 184 guest room, over 8000 sq feet of banquet space.

Responsible for increasing top line revenue and increasing bottom line during a pandemic

Hotel was sold

8/2016 – 7/2020 Holiday Inn Hoover Hoover, AL

Regional Director of Operations

Promoted within management company to oversee a portfolio of 5 hotels

Main POC for our new Home2 build

Worked with management company to receive the franchise license for a dual branded Marriott.

1/2016 – 8/2016 Chateau Vestavia Vestavia, AL

Executive Director

Responsible for the overall service, associates, families, residents and financial needs of this 163 unit senior living campus consisting of 90 Independent Living Apartments, 49 Assisted Living Apartments and 24 Memory Care Apartments

Worked through 3 rd party management for the transition of of the campus for a sale.

Coordinated department leads daily events to include but not limited to, activities, sales and marketing, maintenance, accounting and human resources as well as dietary and food and beverage

1/2014 – 10/2015 IHG Louisiana

Senior Area Manager

Responsible for a hotel portfolio of 45 hotels within the Louisiana and East

Texas market

Consult with Franchisees, Principle Correspondents, General Managers and Director of Sales to identify hotel needs, issues and concerns and create action plans to improve

Coordinate, create and follow through with plans that address the needs of both revenue and service levels of each hotel

Facilitate workshops for the IHG hotel community in the following disciplines: Guest Satisfaction, Revenue Management, Sales Development among various others to drive results and team spirt

8/2012 – 12/2013 Holiday Inn Hoover Hoover, AL

General Manager

Increase RevPAR by over 35%, to achieve over 100% in the first 4 months by

driving occupancy, flexing rates and improving guest satisfaction

Lead the hotels overall ranking from 29 th to 13th out of over 780 Holiday Inns within the first 6 months, wining Quality Excellence Award by IHG

Increased revenue by over $500,000 in the first year, while only decreasing ADR by less the $.50

Collected over $300,000 in bad debt, bringing AR down to less than .04% of monthly revenue

11/2007 – 8/2012 Hyatt Place Hoover, AL

General Manager

Took over during conversion from AmerSuites to Hyatt Place, finishing up

the last 4 months of renovations; working closely with Asset Managers

Responsible for the day to day operations of this 126 room, 1200 sq feet of meeting space, limited service new Hyatt brand hotel

Lead hotels overall Guest Satisfaction from 44% to 98% and maintained top in our brand within our company

Received Most Increased RevPAR of all Hyatt Places within our company portfolio

Traveled to other properties and brands within our management company to assist in training, trouble shooting, internal audits and brand inspections

4/1999 – 6/2007 Holiday Inn Resort Wrightsville Beach, NC

Food and Beverage Director

Opening from pre-construction phase of premier oceanfront resort, doing

over 4 million in revenue in 6 different centers with 184 guest rooms and over 8000 sq feet of meeting space

Six managers and over 125 full time employees and 175 seasonal employees

Rated top 5 of all Holiday Inns, 10-time Torchbearer Award from IHG, Silver Hotel Award from Management company 3 years running and 6 years voted best Hotel Restaurant in Wilmington

Active in overall day to day operation, to include but not limited to Guest Activities Children Program, Pool/Parking Staff, Gift Shop and Rooms Division

Consulted and interacted with all department heads in the absence of GM and AGM

Steve Varieur

adogun@r.postjobfree.com

1505 Covey Lane, Wilmington, NC 28411

910-***-****

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