Finance Clerk Resources Specialist
Resume:
RITAH
MPIIRA ZAABU
HUMAN RESOURCES SPECIALIST
RITAH
MPIIRA ZAABU
BRANCH RELATIONSHIP MANAGER
JUN 2021- PRESENT
CONTACT
OVERPOINT
Positive
Motivation
Teamwork
Communication
Creative
Analytical
PRE SKILLS
EXPERIENCE
Highly motivated Human Resources and administration expert with over 7 years of formulating and
transforming strategic vision within varied industries like Finance, Real estate and services. Possessing a solid track record in introducing and improving training and induction programs leading too minimum staff
turnover and high productivity.
Formal training as an international Business, Currently Enrolled for Master of Human Resource Management. I have functional skills in: People management,
communication, Conflict management, Discretion,staff welfare management. I am a Strong leader experienced in mentoring and bringing out the best from
management and team members
Seeking a challenging and varied position that will enable me to capitalize on my professional experience with opportunities for personal and Professional growth. DOCUMENT PROCESSING CENTER UGANDA LTD.
Responsible for modelling excellent customer service to all staff and customers. As part of the collaborative leadership team of DOC interprets and implements the direction of the company to assigned staff members client engagement tasks, ensure compliance to set policy and procedures. Responsible for clearing barriers to excellent customer service for staff and keeping abreast of current industry trends and services. Managing Payments Process and reconciliation. Ensure client on-boarding and amiable face to face interface.
Achievements
- Supported On-Boarding of over 5000 users on Tugende
- Onboarded Over 3000 Users on UBER
HUMAN RESOURCES AND ADMIN MANAGER
In charge of staff welfare and Administration; specifically handling: recruitments, managing benefits, designing and reviewing of job descriptions performance management, knowledge management and capacity building, negotiations with staff on salaries contracts. Ensuring all health and safety policies are adhered too; training staff, organization of corporate retreats, manage all staff records and purchasing office supplies. BUILDNET UGANDA LTD.
Duties included: KYC verification and compliance checks for different customer mandates, Staff induction and training in policy and operations of the bank; customer risk rating. Development of compliance manuals and procedures for the bank. Aggregation and verification of Customer information, filing all customer mandates, administrating and handling inquiries by customers, supporting operations back end, arranging and screening of all documents on file, accurately updating missing and current information in core banking systems and linking customers with several accounts together.
ACCOUNT REMEDIATION MAKER
BARCLAYS BANK UGANDA LTD NOW ABSA BANK.
in charge of liaisons with top country partners in working in partnership and collaboration with EASSI on the Gender development programs with the Commonwealth Gender Plan of Action Monitoring Group-(CGPMG). Helping with the communication strategy of the Gender and Trade program for informal Cross-border traders. Interfacing with women and sharing experiences on trade, incharge of organisation of events, writing reports, handling petty cash and travel. This role exposed me to best practices in communication, events organization, marketing strategy development, planning and monitoring and administration.
EAST AFRICAN SUB-REGIONAL SUPPORT INITIATIVE FOR THE ADVANCE- MENT OF WOMEN (EASSI)-
VOLUNTEER/PROGRAMME ASSISTANT
NOV 2019- PRESENT
Ntinda Kampala
***********@*****.***
linkedin.com/Ritah Mpiira
twitter.com/Zaabu1
Facebook.com/zaabu.ritah
Ritah.Mpiira
FOLLOW ME
NIN : CF9003710854KK
Birthday: 1ST January 1990
BIO DATA
HUMAN RESOURCES ASSOCIATE
HARLEY’S UGANDA LTD.
Responsible for employee recruitment, training and general welfare, tasked with performance management process, maintain employee records according to policy and legal requirements, support the management of disciplinary and grievance issues, tasked with employee engagement surveys, provide counselling on policies and procedures. Support the development and implementation of HR initiatives as systems. Record maintanance and creating presentations and reports. HUMAN RESOURCES CONSULTANT
ECONOMYWIDE UGANDA LTD.
Support the human resources advisory function for the different assignments contracted, support in the recruitment of temporary staff
(enumerators) their training and deployment. Support the recruits inducting in the company’s philosophy and norms. Support in bid preparing. Achievements
- Successfully bided for 2 business consulting assignments
- Supported optimal recruitment for 2 National assignments JUNE 2012 - JUNE2013
JUL 2013 - JAN 2016
JAN 2017- DEC 2017
JAN 2018 - SEPT 2019
MAIN DUTIES: help with the organization and coordination of stakeholder workshops for 2 projects-Education services Promotion, the Netherlands Trust Fund Phase II and the Informal Cross Border Trade. Help with administrative and clerical duties.
JUN 2011-AUG 2011
UGANDA EXPORT PROMOTION BOARD/
Duties performed Included financial data entry, preparing and writing vouchers, administrative tasks especially helping out with student queries. INTERN
MAKERERE UNIVERSITY KAMPALA
JAN 2009 -AUG 2009 FINANCE CLERK OFFICER
INSTITUTION: St. Lawrence Citizens Hgh School, Nabbingo, Uganda Year Passed: Final Year
AUG 2018 - PRESENT
EDUCATION
MASTER OF HUMAN RESOURCE MANAGEMENT
INSTITUTION: Makerere University Business School, Kampala Uganda Year of Attendance: Second
2009 - 2013
INSTITUTION: Makerere University Business School, Kampala Uganda BACHELOR OF INTERNATIONAL BUSINESS
Grade: Second Class Lower
UGANDA ADVANCED CERTIFICATE OF EDUCATION
INSTITUTION: St. Lawrence Citizens High School, Nabbingo, Uganda Year passed: Final Year
2007 - 2008
2003 - 2006 UGANDA CERTIFICATE OF EDUCATION
SHORT TERM ASSIGNMENTS
APR 2018- SEPT 2018 ASSIGNMENT: CONSULTANCY SERVICE TO DEVELOPE A CHANGE MANAGEMENT PLAN FOR NH INTERNATIONAL (CARIBBEAN)
CLIENT: NH INTERNATIONAL (CARIBBEAN)
Position: Lead Consultant: Design and propose a change management plan for NH international in light of the digitization of their operations. Recommend protocol for change identification and management thereof and present the same to top management.
JAN 2017- SEPT 2017
OCT 2019- FEB 2020 ASSIGNMENT: NATIONAL COVID-19 IMPACT SURVEY FOR HOUSEHOLDS CLIENT: Mbarara University Office of the Dean
MAIN ASSIGNMENT DUTIES:
Position: Lead investigator: Tasked with designing survy to ellicit Household perception of the Covid pandemic on their social welfare, recruitment of enumerators and admistering their training and renumeration for a data collection for the assignemnt.
ASSIGNMENT: INNOVATION FUND: “SELECTED PILOT ACTIVITIES TO PROMOTE EXPORTS OF SERVICES FROM DEVELOPING COUNTRIES” PROJECT NUMBER INT/U1/124A – BL (TBC) CLIENT: UN INTERNATIONAL TRADE CENTRE (ITC)
MAIN ASSIGNMENT DUTIES: - Preparation of an export competitiveness roadmap for higher education services
Position: NATIONAL CONSULTANT: responsible for drafting the export competitiveness roadmap on education and on ICT services for Uganda to be published and used as an advocacy tool to mainstream education, in particular tertiary education, and ICT into Government development plans and to increase stakeholders’ awareness to make use of the sector’s export potential. The roadmap will also serve as basis for the planned ITC-donor visit in December 2013 to Kampala to decide on interventions in the framework of an upcoming Netherland Trust Fund (NTF) project. Wordpress
Photoshop
Illustrator
InDesign
MS Word
PRO SKILLS
MS PowerPoint
Swimming
Reading
Camping
INTERESTS
Shopping
Travel
Tennis
Runyankore
Luganda
English
LANGUAGE SKILLS
ASSIGNMENT: DEVELOPMENT OF A BUSINESS SKILLS TRAINING MANUAL FOR SMALL SCALE TRADERS IN KITGUM DISTRICT
CLIENT: OXFAM UGANDA
Position: Co-investigator: Conduct a training needs assesment with the training beneficiaries to develope relevant content and curriculum, Prepare and deliver a 2-day training session for traders in Kitgum and prepare a training manual for the same presented in a stylized manner yet delivering the key business skills requirements.
ASSIGNMENT: CONSULTANCY SERVICES FOR ORGANIZING A FORUM EDES PROGRAMME TO STRENGTHEN- ING OF FOOD SAFETY SYSTEMS IN ACP-UGANDA CHAPTER
CLIENT: COLEACP-EDES (BELGIUM)
MAIN ASSIGNMENT DUTIES: introduce the EDES food safety strengthening system in Uganda for three agricultural Products identified for exportation through building capacity in European standards.
Position: NATIONAL COORDINATOR: In charge of coordination of the stakeholders from attendance of inception workshop and finalization of the drafting of the national memorandum of understanding and sector Memoranda of Action in working toward the strengthening of Uganda Food Safety system for Coffee, Horticulture and Fisheries Products.
ASSIGNMENT: INNOVATION FUND: “SELECTED PILOT ACTIVITIES TO PROMOTE EXPORTS OF SERVICES FROM DEVELOPING COUNTRIES” PROJECT NUMBER INT/U1/124A – BL (TBC) CLIENT: UN INTERNATIONAL TRADE CENTRE (ITC)
MAIN ASSIGNMENT DUTIES: - Preparation of an export competitiveness roadmap for higher education services
Position: NATIONAL CONSULTANT: responsible for drafting the export competitiveness roadmap on education and on ICT services for Uganda to be published and used as an advocacy tool to mainstream education, in particular tertiary education, and ICT into Government development plans and to increase stakeholders’ awareness to make use of the sector’s export potential. The roadmap will also serve as basis for the planned ITC-donor visit in December 2013 to Kampala to decide on interventions in the framework of an upcoming Netherland Trust Fund (NTF) project. JAN 2017- SEPT 2017
FEB 2012- MAR 2012
DEC 2013- MAR 2014
Championing change
Results awareness,
Leading people,
Trustworthiness and Ethical
Problem Solving
Communication
Commercial Awareness
COMPETENCIES
OVERPOINT
Highly motivated Human Resources and administration expert with over 7 years of formulating and
transforming strategic vision within varied industries like Finance, Real estate and services. Possessing a solid track record in introducing and improving training and induction programs leading too minimum staff
turnover and high productivity.
Formal training as an international Business, Currently Enrolled for Master of Human Resource Management. I have functional skills in: People management,
communication, Conflict management, Discretion,
Payroll, staff welfare management. I am a Strong
leader experienced in mentoring and bringing out the best from management and team members
Seeking a challenging and varied position that will enable me to capitalize on my professional experience with opportunities for personal and Professional growth. REFERENCE
RITAH .Z. MPIIRA
I the undersigned certify to the best of my knowledge and belief, these data correctly describe my qualifications and my experience.
CERTIFICATION
AH Z MPIIRA
describe my q
Name: Mr. Jamil Kakembo
Institution: UMC Victoria Hospital
Position: Corporate Head of Human Resources
Contact: Tel: +256-********* / 078******* email: *****.*******@************.*** Name: Mrs. Resty Nassimbwa
Institution: ABSA Bank Uganda Ltd.
Position: Head of Acount Opening and Dormancy
Contact: Tel: +256-*********/070******* email; *****.*********@****.****** Name: Mr. Bob Paul Lusembo
Institution: Pride Microfinance Uganda Limited MDI
Position: Head Savings and E-Business
Contact: Tel: +256-***-****** email: blusembo@pridemicrofinance.co.ug
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