Caroline N. Kahuho

Contact: +277********

Email: adogng@r.postjobfree.com

Location: Johannesburg, Gauteng

Nationality: South Africa

Age: 42

EE/AA Status: African Female

Education

Dec 2012: Skills Development Facilitation- University of South Africa (UNISA)

.Developing learning and developing policies in line with national legislation on skills development

.Designing, implementing and reporting on learning and development plans

. Online learning platforms and innovations

.Online facilitation techniques

.Designing individualised learning and development plans for various types of learners May 2008: Post-Graduate Diploma in Education- University of the Witwatersrand

.Curriculum planning and development

.Knowledge and content management in various learning environments

.Core Pedagogical principles for adult learning.

Mar 2005: MA (Humanities)-University of the Witwatersrand. Nov 2000: BA (Hons) Liberal Arts (Communication, Psychology and English). Career progression:

Jan. 2020-present: Knowledge Management Specialist and Content Development Strategist Core strategy: Working with individuals and providing advisory services to businesses on how to develop, select and strategically utilise content for: 1. Branding and identity

-How to utilise available content to strategically position one-self for visibility, identity and growth.

-Developing products in various formats and across different platforms that best meet branding and identity formation.

2. Legacy formation and leadership development

-Developing tools that facilitate and effectively document introspection and learning/recognition of best practices, achievements and how best to continuously replicate desired results. 3. Monitoring and Evaluation of knowledge and content management

-Effectively utilising popular digital platforms (Social media, SEO, and analytics) to monitor, measure and adapt content, in order to maintain and achieve short and long term content strategic goals Jan. 2015 – Nov.2019: Content Strategist and Knowledge Development Consultant Core working brief: Working with various clients (organisations) in developing learning and development material for internal training of staff, and content for external organisational and brand visibility, as well as client acquisition and engagement. Responsibilities

. Fact-checking writers’ articles and optimizing written pieces to increase user engagement.

. Proofread, re-structure and edit articles by content writers.

. Identifying gaps in content and recommending new topics.

. Reviewing and updating published content as per clients’ requirements.

. Creating style guides for content creators to use as reference.

. Updating clients’ websites and social media pages with new content.

. Interviewing industry professionals and use online sources to research topics.

. Improving illustrations for clients portfolios, in collaboration with marketing and design teams.

. Optimizing published pieces using SEO guidelines.

. Managing the editorial calendar and ensuring timely publication of scheduled pieces

. Generating new ideas around industry-related topics

. Monitoring web traffic and user engagement (e.g. bounce rates and conversions)

. Organizing and carrying out training workshops for content development.

. Advising clients on the initiation, management and support of special learning programmes.

. Attending potential client meetings and assess client readiness for management and leadership development.

. Providing input to and creating learning and development programme proposals.

. Development of training standards and operating procedures, and the Quality Management Systems.

. Drafting of annual training plans and materials.

. Consulting and advising clients on accreditation requirements, and working with accreditation bodies, for accreditation and quality assurance monitoring visits.

. Administering learning processes such as training schedules, assessments, and certification.

. Establishing partnerships with local and international training organizations, so as to diversify clients’ training programme.

. Management of clients’ e-learning programmes.

Feb 2009 – Dec. 2014: Senior Lecturer and Programme Coordinator-Marketing and Public Relations

(Damelin College-Randburg)

Duties:

·Design and development of the Business Communication and PR programme.

·Design and development of teaching and training material for both the academic and corporate training programmes.

·Design and development of assessment materials for both the academic and corporate training programmes.

·Coordinating the setting, marking and moderation of tests and examinations in the programme. Jan 2007 - Dec 2008: Senior Regional Training and Communications Manager- Treatment Action Campaign (TAC)

Duties:

. Reporting and editing; Working on quarterly and annual reports, and the quarterly newsletter.

. Developing and executing the organisations overall communication strategies and campaigns

. Supervising the development of organisational and programmes material in print and electronic media.

. Providing on-going programme support across the organisation,

· Organizing and carrying out training workshops.

· Identification of departmental training needs.

· Liaising with accreditation bodies (SETAs), for accreditation and quality assurance monitoring visits.

· Hiring of staff to carry out training.

· Development of Training Standards and Operating Procedures

· Developing and standardizing training material for use in Southern Africa.

· Fundraising and resource mobilization for the program.

· Setting up reporting and management systems of the program.

· Drafting annual training plans.

Feb 2005 - Dec 2006: Senior Tutor and advisor- Business Communications (University of the Witwatersrand-School of Accounting)

Duties:

· Developing teaching and assessment material.

· Assessment of students on the university’s LMS.

· Aiding students in speech development and presentation.

· Teaching students various aspects of communication in a corporate context i.e. formal letters, power- point presentations, telephone calls, researching on current trends in corporate communications.

· Guiding and examining students on various aspects of formal proposal writing and presentation.

· Designing the course curriculum, lesson plans and evaluation criteria for written and oral presentations.

· Examination setting, invigilation and marking.

Aug 2001 - Dec 2003: Assistant Manager-Training and Communications (International Red Cross) Duties

· Working on quarterly and annual reports, and the quarterly newsletter.

· Development of Training materials

· Development of Standard Operating Procedures for training.

· Training and development of volunteers and staff.

· Training in soft skills-Communication skills, writing skills, people skills, facilitation skills.

· Identifying training needs within the various departments within the organization.

· Media liaison and monitoring; establishing, liaising and maintaining contacts with the media.

· Country wide liaison and coordination of 45 branches to enable a constant flow of information.

· Training and Capacity building in reporting and communications within the Eastern and Southern Africa region.

· Increasing the reporting capacity of staff in countries within the Eastern and Southern Africa region staff through training and workshops.

· Facilitating the dissemination of information on lessons learnt in programme areas, and effective knowledge sharing between Red Cross national societies, partners, and the IFRC zone programmes and technical teams.

Hobbies and interests: Writing, walking, hiking, reading, and people/talent development through mentorship and coaching.

References:

Available on request.

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