Kaylin Govender
MARKETING
CONTACT EDUCATION
Northcroft Phoenix
kaylingovender18
@gmail.com
Linkedin.com/in/kaylin-
govender-213190109
Institution: Council on Higher Education
Campus: Damelin
Period: June 2021 - July 2021 (14 week course)
Qualification: Adobe Design Application - Graphic Design Institution: The Independent Institute of Education Campus: Varsity College Durban North
Period: 2012 – 2015
Qualification: Bachelor of Commerce (Bcom)
Core Discipline: Marketing Management
Institution: The Independent Institute of Education Campus: Varsity College Durban North
Period: Jan 2011 – Dec 2011
Qualification: Higher Certificate in Business Principles and Practices (HCBPP) Institution: National Senior Certificate (Matric)
Campus: Crawford College La Lucia
Period: 2006 - 2010
SKILLS EXPERIENCE
STRATEGIC PLANNING
ANALYTICAL AND CREATIVE
INTERPERSONAL
COMMUNICATION
CRITICAL AND DIVERGENT
THINKING
QUICK LEARNER
PRESENTATION
Company:
Period:
Position:
Responsibilities:
Malls Tiles
March 2020 – Current
Marketing Assistant
Advertising – Gathering quotes. Managing
budgets and creating spreadsheet of
adverts and budgets as well as last year
statistics and working within yearly
budget. Scheduling and booking
newspaper adverts for Durban and Cape
Town papers. Book radio advert spaces
and send out recorded adverts. Send
social media adverts daily and weekly
manager specials and assist with the
designs. Liaise with management on
changes to website and Roomvo (tile
visualiser tool) requesting photographer
for images of new tiles for website,
checking images and getting quotes.
Design - Make social media posts, assist
end edit newspaper adverts, google ads,
create catalogues (currently on the
website new arrival section),create and
edit email signatures, create and edit in-
store videos (created a video on display at
branches to show how to use Roomvo,
online visualiser tool), slideshows (created
images to display full-screen to educate
staff on tiles and showcase new arrivals,
specials and promotions), print material
(Posters, leaflets, sign boards, stickers)
COMPUTER SKILLS
MS OFFICE
ADOBE DESIGN SUITE
WEB DESIGN (HTML+CSS)
ALL SOCIAL MEDIA
GOOGLE ANALYTICS AND AD-
WORDS
PREZZIE
WORDPRESS & SHOPIFY
ACS (CUSTOMS + FREIGHT)
MAIL CHIMP
SHARPSPRING MAILING SYSTEM
EXPERT OVERALL COMPUTER
KNOWLEDGE
CRM (CUSTOMER RELATIONSHIP
MANAGEMENT SOFTWARE)
K8 – Kerridge
KG
Company:
Period:
Position:
Responsibilities:
Social media - manage Twitter, Facebook,
Instagram, Mailchimp. create posts,
respond to queries and comments.
Submit to the team various statistics.
Create newsletters and promotional ads
to clients, manage campaigns and
analyse reports of campaigns.
Loyalty programme – manage the entire
loyalty programme (CashBack Club and
Bonus rewards). Create customer
accounts and print loyalty cards. Reply to
customer queries, get banking and
personal details and update CRM system
(K8 Kerridge) send out account reports,
update spreadsheets. Acquire BEE
certificates from loyalty companies for
Malls tiles BEE requirements.
Database – update employee and client
databases for Durban, Cape Town, and
head office.
Accounts – do goods received notes and
order notes. Compile budgets and get
approval of budgets, order notes and
quotes from financial manager.
Office Administration – file copies of order
notes, goods received notes, advertising
budgets, all print media, personal and
banking details, sales media approvals
and quotes
Stationery – manage stationery budget,
ordering and distribution of stock
Customer service - respond to customer
email and telephone queries
Corporate clothing – ordering uniforms for
staff, getting quotes, approval of quotes,
checking quality of samples and placing
order of over 150 uniforms
CRSS Clearing & Forwarding CC
January 2017 – February 2020
Marketing Manager
SEO revamp (Create and design a new
website)
Brand development (Create new logo and
new marketing materials; calendars,
diaries, notepads, business cards and
advertisements)
Public representation (Liaise with current
clients and acquire new clients, represent
the company at trade fairs and meet with
new suppliers)
Functional migration (Marketing being
done in-house and not by an agency)
Export controller (Handling all export
work and documentation)
Digital transformation (Setup of new
computers, IT support and cloud-based
backup)
Green initiative (Reduce paper
consumption, move to more digital
sharing of documents, save office space
of over 12 000 files, and recycle them)
COMPETENICES
SELF-DRIVEN
PASSIONATE
HIGHLY EFFIECEINT
ATTENTION TO DETAIL
ORGANISED
INTELLIGENT
PROBLEM-SOLVER
PERSISTENT
WORK VERY WELL WITH A
TEAM
SELF-STARTER
ASSERTIVE
RESPECTFUL
Company:
Period:
Position:
Responsibilities:
Company:
Period:
Position:
Responsibilities:
Bendita
Jan 2016 – Dec 2016
Marketing Coordinator
Social media (Create and manage all
social media accounts, extend brand
reach, and interact with customer
satisfaction)
Liaise with advertising agency (Manage
advertisements, banners, advertising via
mall social media and print media in the
mall)
Brand development (new logo, receipts
and letterheads)
Brand awareness (Complete redesign of
marketing as the store now had a
permanent spot in the mall)
Research and development (Acquiring
consumer trends, target markets and
purchasing of new stock)
Assist with the layout and design of both
stores (Layout plans for redesign of shop
at Pavilion and design at Gateway, assist
with stock layout to promote the best
sales
Public representation (Represent the
company at meetings and meet with new
suppliers)
Bendita
2014 - 2015
Sales Assistant
Project management (Setup displays and
stock for trade shows, courier of goods to
and from venues)
Sales (Assist with sales, cashier, stock
take, interact with customers, exceed
sales targets and create promotion ideas)
Brand awareness (create marketing
methods of reaching new customers, via
social media and print media)
REFERENCES
Name:
Position:
Company:
Phone:
Email:
Name:
Position:
Company:
Phone:
Email:
Strini Govender
Director
CRSS Clearing &
Forwarding CC
adogkg@r.postjobfree.com
Samantha Naicker
Marketing Manger
Malls Tiles
adogkg@r.postjobfree.com
Name:
Position:
Company:
Phone:
Email:
Kesandra Govender
General Manager
Bendita
bendita.enquiries
@gmail.com