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Entry Operator Services Manager

Location:
Dubai, United Arab Emirates
Posted:
August 31, 2021

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DIMPLE SUBNANI

SUMMARY/ OBJECTIVE

Top notch professional with eight years of experience in administration and customer services gained. Competencies in providing office support services with high degree of efficiency. Served as point person for colleagues, management, clients and vendors with flair in establishing rapport with others. Well organized and hardworking team player with excellent communication skill of mandarin (Chinese language), interpersonal, coordination, planning, organizing, problem solving, public relations and time management skills. Seeks a challenging position where developed skills, education and experience will have a valuable impact. EDUCATION

Bachelors of Commerce (Distinctions in Accounts, Business studies and Auditing) from SNDT Women’s University, India-Year 2005

Diploma in Information Technology (C++, SQL, JAVA and Advance Java from NIIT- 60%)

Completed Senior Secondary Education in Commerce –Year 2002 with Accountancy, Business Studies, Economics & Marketing Subjects securing 69%.

WORK EXPERIENCE

NISHI’s LIFESTYLE FASHION, SHAOXING, CHINA

Position held: ADMIN OFFICER Feb’15 -JAN’20

Act as a first point of contact for the service, including enquiries which may be emotive, distressing and complex in nature; assessing the nature and urgency of the call and responding or referring to senior officers (e.g. Duty Officers, managers) as appropriate

Process and respond promptly to incoming communications (post, telephone, fax, email, face to face.

Collect process and input data into the County Council’s information management systems and databases ensuring accuracy and security of data and compliance with statutory requirements.

Use electronic and manual filing systems with due regard to security and confidentiality.

Maintain diaries, appointment systems, scheduling and arranging meetings including managing bring forward systems on a daily basis

Organise meetings and statutory events (e.g. Panels and Case Conferences), ensuring that appointments are realistically planned with regard to timing and venue; venue, catering and resources are booked appropriately; and preparing materials to support the event

Maintain record-keeping systems for recording and monitoring service processes and provide regular summary reports to Operational Staff and Managers to ensure that relevant updates and reviews take place in a timely fashion

CONTACT

DIMPLE SUBNANI

NUMBER: +971-*********

EMAIL:subnanidimple@g

mail.com

CORE COMPETENCIES:

ATTENTION TO DETAIL

COMMUNICATION

DECISION MAKING

FLEXIBILITY

MULTI TASKING

ORGANIZATIONAL SKILLS

PORTFOLIO MANAGEMENT

PRESENTATION SKILLS

PROBLEM SOLVING

PROJECT MANAGEMENT

RESULTS ORIENTATION

TEAMWORK

TIME MANAGEMENT

ACCOUNT MANAGEMENT

LANGUAGES:

ENGLISH

HINDI

CHINESE

SINDHI

1

EMIRATES, DUBAI-

Position held: Finance Supervisor May’10 – Jan, 12

Finance supervisor (outstations) in Centralized accounting team (NASA Project). Managing AP, AR, CE & GL modules for stations such as Mauritius, Seychelles, Casablanca and Malaysia Individually.

Supported FAMs & outstations staff on day-to-day basis for the accounting activities of Receivables, payments and banking transactions.

Bank reconciliation done on daily basis. All open items were highlighted to station FAM.

Managed the weekly cash flow reports which were sent to treasury on timely basis.

Monitored all reconcilable GL nominal.

Managed all debtors’ accounts and did the periodical advises to station FAM for the outstanding.

Ensured Weekly cash flow reports are sent to Treasury on time.

Maintained the Supplier Contracts and other necessary documents to avoid any ambiguity.

Prepared station financial reports.

EMIRATES, DUBAI

Position Held: Senior Payable Assistant (Accounts Payable) Mar’07- MAY’10

Ensured the invoices relating to Corporate Communication - promotion are processed in a timely manner in line with the authorities manual and terms of contract. Organizing and prioritizing the work without compromising on quality checks. Sorting out queries and following up with the department on pending invoices.

Managed the Customer Affairs memos to be processed on the same date and Medical, Staff Repatriation and Crew layover i.e. Airport Garden Hotel/Trans Asia invoices received are processed within 4 working days. Liaise with departments/supplier for any queries arising from processing of these invoices.

Reconcile supplier's statement (Crew layover i.e. Airport Garden Hotel/Trans Asia invoices) and discrepancies. Respond to queries from internal & external customers on these in an efficient and effective manner. EMIRATES, DUBAI

Position held: Data Entry Operator Dec’05 - Mar’07

Auditing the counter sales and daily sales reports.

Managing the audit coupons relating to refunds, reissue, debit, MCOs, LPOS, PTAs, FOI and see that right supporting are attached.

Analyzing the different forms of payment and verifying whether the amounts of tally with corresponding summary.

Prepares invoices and OALS bills.

ADMINISTRATION SKILLS &

COMPETENCIES:

Excellent- written, verbal and

telephonic communication

manners.

Good public Relations and

Correspondence through

Emails.

Customer Service orientation,

Attention to detail, Initiative,

Reliability, Organizing and

Planning.

EXTRA QUALIFICATIONS:

Operating Systems: XP

Windows, 2008.

Applications: Proficiency in

MS–Office, MS Excel, and

Internet Applications.

Others: Completed 100 hours

Computer Training from

APTECH

PERSONAL DETAILS:

Name: Dimple Subnani

Nationality: Indian

Date of birth: 05th Feb, 1985

Place of birth: Jaipur,

Rajasthan

Religion: Hindu

Marital status: Married

Passport No: L4048018

Driving License: Yes

Visa status: Tourist Visa

REFERENCES:

Sachin Kumar Keshwani -

Senior Accountant at Emirates

Parking’s.

Mobile no – 056*******

Sserena Purswani – Corporate

Services Manager at Societe

International de

Telecommunications

Aeronautique

Mobile no – 050*******



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