Bianca Fermin

North Chesterfield VA ***** adogfu@r.postjobfree.com 804-***-****

EXPERIENCE

Complete Custom Detailing Richmond,VA October 2015 - Present Administrative Assistant

● Answered Multi-line phone system, scheduled appointments, and conducted quality assurance

● Managed invoices and data entry

● Notated meeting minutes, tended to emails, voicemails, mail, and all correspondence

● Performed clerical duties such as filing, faxing, scanning, and photocopying

● Maintained cleanliness of office area and ordered supplies

● Composed copyright materials

● Screened job applicants and assisted with on boarding of new employees Petersburg Public Library Petersburg, Va December 2019 - April 2020 Marketing Specialist

● Developed over 20 events and programs for adults and children

● Photographed events and programs

● Created graphics and designs for the library and programs

● Composed copyright materials

● Managed social media

● Cultivated mutually beneficial relationships with media organizations such as The Richmond Times Dispatch, VSU Radio, The Progress Index, and The Fort Lee Traveler to support PR objectives.

● Ordered supplies for events and programs

● Recruited artist for monthly art installations

● Conducted outreach to local schools and businesses to create mutually beneficial relationships

● Managed monthly marketing meetings and transcribed and distributed meeting minutes to staff

● Composed monthly reports of Public Relations and Marketing progress and statistics and reviewed them with the Director

● Assisted with senior wills by corresponding with lawyers, clients, and setting appointments Virginia Commonwealth University Health System Richmond, VA January 2014 -August, 2015 Unit Secretary & Care Partner

● Maintained the receptionist area, including greeting visitors, responding to the telephone and request for information.

● Conducted daily conference calls that evaluated daily staffing and patient throughput

● Logged supply charges through billing and coding

● Independently trained employees

● Assisted patients with daily living activities and charted patient info EDUCATION

Virginia Commonwealth University Mass Communications Public Relations BS December 12, 2020 Hopewell High School High School Diploma June 08, 2012 AWARDS, CERTIFICATIONS, SKILLS

● Faculty Award December 2020 as the Public Relations student who best exemplifies the standards of the Richard T. Robertson School of Media and Culture.

● Notary Public 2020-2024

● Hootsuite Social Marketing Certificate & Hootsuite Platform Certificate

● Crisis communication, social media management, public relations strategy, research, graphic design, and marketing.

● Proficient in PowerPoint, Microsoft, and Excel. strong verbal communicator, client focused, deadline driven, excellent analytical skills, and a collaborative team member.

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