Viviana Martinez

**** ********* ****

Ramona, CA 92065

760-***-****

adog7b@r.postjobfree.com

EXPERIENCE

Little Caesars, Ramona — Co-manager

July 4 2018 - now

• Mentored new team members on POS system operation, customer service strategies, and sales goals

• Oversaw weekly and seasonal merchandising and signage changes to promote specific products

• Helped customers complete purchases, locate items and join programs to promote loyalty, satisfaction and sales numbers

• Worked extra shifts during busy periods and covered for call in sick employees to maintain service levels

EDUCATION

Ramona High School, Ramona— Diploma

August 16,2016 - July 2020

SKILLS

• Product up selling

• Exchanges

• Cash register operations

• Maintaining store appearance

• Customer relations

• Monetary transactions

• Staff training

• Multi-tasking ability

AWARDS

-Dance- excellence technique, top choreography in hip-hop

-Sales awards- sold the most specific pizza out of 10 different stores in our franchise

-Achievement award

-Awesome attitude

LANGUAGES

-english

-50% spanish

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