Winerva D. Garrote
adofev@r.postjobfree.com
#** *** ***. ******-*, Area-E, Sapang Palay, City of San Jose Del Monte, Bulacan
Objective:
To work in an environment where there’s an opportunity for me to apply as a call center representative and use my skills and ability; a chance to perform genuine services and become part of a dynamic company that meet the demands of the job being offered and develop professional and personal growth
Education:
Bachelor Of Science in Secondary Education
Sto Rosario Sapang Palay College
Area-I, Assumption Rd. City of San Jose Del Monte, Bulacan
April 2004
Experience:
Dubai Duty Free, United Arab Emirates
Al Magrudys Enterprises (Books)
Dubai Int’l Airport, Dubai UAE.
Sales Representative Cum Merchandiser
May 2013 - November 2016
Duties & Responsibilities:
oGreeted customers in a timely fashion while quickly determining their needs.
oRecommended merchandise to customers based on their needs and preferences.
oMaintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
oResponded to costumer questions and request in a prompt and sufficient manner.
oContacted other store locations to determine stocks availability.
oEngage with costumers in a sincere and friendly manners.
oCompleted all cleaning, stocking and organizing in assigned sales area.
oPrioritized helping costumers over completing other routine tasks in the store.
oBuild a relationship with costumers to increase likelihood of repeat business
SUPERVISOR cum Cashier
H2 Fashion Jennifer (Fashion & Accessories) Mall of The Emirates, Dubai, UAE February 2010 - March 2012
Duties & Responsibilities:
oSupervise retail floor operations, including floor staff coverage, cash handling, product merchandising, replenishing,
oResponsible for daily reports generating and consolidating including daily sales reports and daily deposits.
oSupervise all goods processing including receiving deliveries comparing it with the packing list, process validation in the P.O.S. System, tagging, pricing, stocking and displaying.
oProvide a proper & in manner answers for the customer’s queries
Day –to- day organizing & maintains the neatness of the store
oCapable of reaching the expected monthly quotas
oAttains the counter responsibility with an honest service
oInventory stock of requisition new stock prepares keeping stock inventory and updates files
Store in-charge /Sales Representative
M.H. Alshaya Enterprises ‘Peacock’ (Ladies wear/ Foot wear and sportswear)
Dubai mall, UAE
October 2006 -December 2009
Duties & Responsibilities
oRecommend/demonstrate appropriate products.
oResponsible for making the daily and monthly sales report.
oResponsible in stock merchandising.
oInventory management.
oMonitor and report sales activities and prepare a report to the sales manager.
oFollow/React to the best seller to prime positioning and keep count of stock /inform if out of stocks
oAssist all activities in reducing stock loss by observing all company procedure including correct utilization of security equipment, vigilance to all areas of risk and correct completion of all required documentation.
RECEPTIONIST cum Telephone operator BIN hendi enterprises (furniture’s)Zabeel rd. Karama Dubai United Arab Emirates
July 2004– August 2006
Duties & Responsibilities:
Attending Incoming and Outgoing calls.
Sending Quotations to the customers, as per there Requirements.
Maintain the Records of Staff Movements in the Fields.
Attending customer R. O. complaint
Handling Dispatch of all documents as well as materials.
Arrange Hotel Room Booking for Senior Officials of Head Office & Housekeeping.
Cost Control Telephone, Courier, & Postage Stationery.
Cheques received by Party & Present in bank.
Mail receiving and every employee distribute.
Verification of attendance Register daily.
Maintenance of Following Items like Fax machines, Computers, Printer etc.
Sending, Handling & Follow up of courier inward as well as outward.
Handling Petty Cash.
Security Arrangements.
Electricity, Telephone bills, Mobile bills, Internet bills payments follow up.
Arranging of Visiting Cards, Letters heads and office envelops stationary procurement & distribution.
Skills:
Microsoft Office (Word, Excel, Power point) and Email.
Conversant and fluent in verbal written English communication.
Character Refences:
Lynie Gallego Varnal
Teacher 3
San Martin National High School
City of San Jose Del Monte,Bulacan
Alice Cruz Policarpio
Master Teacher III
TRADE National high School
City of San Jose Del Monte,Bulacan
Shiekha Rima Younes
Manager @Romana Beauty
UAE.,Dubai