(Cell) 062-***-****

(ID Number) 700**********

(Address) 23 Tony Street

Harmelia

JANINE BERRY

Experience

December 2020 to date – Heaven Hemp Us

Barry du Preez – 072-***-**** or 011-***-****

● Reception

● Processing online orders

● Quality check of orders for shipment

● Arranging shipments creating waybills

● Client liaison and dealing with queries regarding products and orders

● Stock control and stock replenishment and stock procurement February 2019 – April 2019 Kalvest Security (Temp Position) Daryl Wilkinson -066*******

● Relief Reception

● Assistant to branch manager and COO to implement the ISO9000 compliance to all of the sites.

● Standard Operation Procedures manuals were set up at each of the 90 sites.

July 2018 – October 2018 Tactical Distributors (Temp Position)

● Receptionist – Answered all incoming calls and directed to relevant department

● Administrative assistant to online sales department.

● Provided online customers feedback on the progress of their online order both in writing and telephonically.

● Trade Shows – Processed and documented all trade show transactions and full reconciliation of stock sold and cash takings

● Loaded purchase orders on the system

● Processed all online orders to be picked and packed and arranged the shipping for daily collection from the courier company. Once collected, all customers were advised via email of the tracking number for their order in order for them to track the delivery online.

Various dates 2017-2020 at Zultrans Casual Administrative Assistant – During staff shortages or relieving staff on leave.

● Scanning –PODs

● Splitting, processing and preparing documents for scanning and photocopying.

● Indexing of all Branch and Agent’s PODs

● Compiling the outstanding pod report or pods not received.

● Filing, copying and archiving of trip sheets, manifests, collection sheets.

● Copying & filing of supplier Orders & Invoices.

● General Operational or Office duties which may arise. April 2015 – April 2016 Atlas Signs – Amanda Strydom 081-***-****

● Reception – Answering all incoming calls and assisting customers with telephonic enquiries, or directed the call to the correct department.

● Processed quotations

● Processed invoices

● Loaded purchase orders

● Recons for suppliers accounts.

● Followed up on outstanding overseas orders.

● When necessary did site visits and small installations. 2010 -2014 Insurance Solutions All Risks – Bedfordview / Boksburg COMMERCIAL / DOMESTIC UNDERWRITER

● Quoting on both domestic and commercial clients

Quotations

Obtain a signed letter of investigation from the client Send sighed letter of investigation to current insurer Once a copy of the current copy of policy has been obtained check all vehicles most current retail values and adjust according taking in to account any extras that may be installed.

Check that all security installed is adequate

In the event of a domestic use vehicle or on a domestic policy take note of all the drivers details and apply relevant discounts if client qualifies for age discounts or additional discounts for advanced driving courses as well as if an excess could be waived.

In the event of drivers under 21 or who have had their licenses for less than two years apply the additional excesses

Check on the sums insured on the relevant sections and confirm with potential client if the sums insured are still adequate. I not obtain a inventory with lastest sums insured. This is done as client might qualify for a high income policy which has better benefits, as well to insure that the client is not under insured. Check on the claims experience and identify any possible repetitive behavior or if additional security could be suggested

Once all information as been obtained send all information to all the insurers for the most beneficial and competitive quotation. Once quote has been obtained check if any additional benefits can be included like car hire, excess waiver on all sections that allow this benefit as well as if HP shortfall is required HP.

New Business

Once client has agreed to accept the new policy terms obtain a signed Letter of Appointment from the client and forward onto the relevant insurance companies as advise them of the cancellation date of the policies. Advise new insurer of the acceptance of the policy as well as the inception date of relevant polices.

Get fully completed proposal from client with signed debit order details and forward on to insurer with any supporting documentation that is required by the insurance company such as tracking device certificates advanced driving certificates or sprinkler systems installations fire extinguisher updated certificates etc.

Arrange a survey with the new insurance company and get all requirements implemented prior to inception or come to a compromise if client feels requirements are too stringent.

If our company has its own underwriting system issue the policy and forward to insurer to be signed off.

Once policy has been signed off all requirements have been met. Forward welcome pack of new policies to client along with any details or contact numbers the needs to be made aware of in the event of a claim. In addition to this advise the client of who will be dealing with his portfolio as their contact numbers.

● Endorsements on both domestic and commercial clients Endorsements

All client requests to amend the policy are actioned on the relevant systems and the insurance company advised immediately that they are on cover Cover notes are issued in the event of the purchase of assets such as machinery plant and motor vehicles and the interests of the relevant financial institutions noted and confirmed with said institutions. In the event of policy additional risk requirements due to claims or a survey that has been conducted and additional risks reduction requirements are required, 30 day notice is immediately sent to the client outlining the requirement’s as well as the time permitted to implement the changes. Should an extension be required by the client the insurance company must be notified about the required extension and the reasons why the client needs the extension. If granted the client must be advised of agreed time allowed.

● Renewals on both domestic and commercial clients Renewals

Once the policy has come up for renewal the agent handling the account should be notified within two months to enable the agent to contact the client to go see the client for a renewal discussion.

At the renewal discussions the client will be requested to advise if any changes have been carried out to the assets which they have not made us aware of ie extentions have been carried out and we have not been advised etc. All sums insured on the policy must ne increased to keep up with inflation to avoid under insurance for the oncoming renewal period All vehicle values must be revised to most updated retail values. Systems worked on

● CIB endorsements done on the TIAL system

● Renasa new business and endorsements done on the Oscar system

● Inhouse FLEXI system

Left in May 2014

2009 -2009 IUM/Mont Blanc - Bedfordview

COMMERCIAL UNDERWRITER

● Obtaining quotes for both brokers and direct clients Quotations

Obtain a signed letter of investigation from the client Send sighed letter of investigation to current insurer Once a copy of the current copy of policy has been obtained check all vehicles most current retail values and adjust according taking in to account any extras that may be installed.

Check that all security installed is adequate

In the event of a domestic use vehicle or on a domestic policy take note of all the drivers details and apply relevant discounts if client qualifies for age discounts or additional discounts for advanced driving courses as well as if an excess could be waived.

In the event of drivers under 21 or who have had their licenses for less than two years apply the additional excesses

Check on the sums insured on the relevant sections and confirm with potential client if the sums insured are still adequate. I not obtain a inventory with lastest sums insured. This is done as client might qualify for a high income policy which has better benefits, as well to insure that the client is not under insured. Check on the claims experience and identify any possible repetitive behavior or if additional security could be suggested

Once all information as been obtained send all information to all the insurers for the most beneficial and competitive quotation. Once quote has been obtained check if any additional benefits can be included like car hire, excess waiver on all sections that allow this benefit as well as if HP shortfall is required HP.

● Issuing of new business and endorsements the CIMS 2 and 3 system New Business

Once client has agreed to accept the new policy terms obtain a signed Letter of Appointment from the client and forward onto the relevant insurance companies as advise them of the cancellation date of the policies. Advise new insurer of the acceptance of the policy as well as the inception date of relevant polices.

Get fully completed proposal from client with signed debit order details and forward on to insurer with any supporting documentation that is required by the insurance company such as tracking device certificates advanced driving certificates or sprinkler systems installations fire extinguisher updated certificates etc.

Arrange a survey with the new insurance company and get all requirements implemented prior to inception or come to a compromise if client feels requirements are too stringent.

If our company has its own underwriting system issue the policy and forward to insurer to be signed off.

Once policy has been signed off all requirements have been met. Forward welcome pack of new policies to client along with any details or contact numbers the needs to be made aware of in the event of a claim. In addition to this advise the client of who will be dealing with his portfolio as their contact numbers.

Endorsements

All client requests to amend the policy are actioned on the relevant systems and the insurance company advised immediately that they are on cover Cover notes are issued in the event of the purchase of assets such as machinery plant and motor vehicles and the interests of the relevant financial institutions noted and confirmed with said institutions. In the event of policy additional risk requirements due to claims or a survey that has been conducted and additional risks reduction requirements are required, 30 day notice is immediately sent to the client outlining the requirement’s as well as the time permitted to implement the changes. Should an extension be required by the client the insurance company must be notified about the required extension and the reasons why the client needs the extension. If granted the client must be advised of agreed time allowed. Renewals

Once the policy has come up for renewal the agent handling the account should be notified within two months to enable the agent to contact the client to go see the client for a renewal discussion.

At the renewal discussions the client will be requested to advise if any changes have been carried out to the assets which they have not made us aware of ie extentions have been carried out and we have not been advised etc. All sums insured on the policy must be increased to keep up with inflation to avoid under insurance for the oncoming renewal period All vehicle values must be revised to most updated retail values.

● Client and broker Liaison

Reason for leaving: Left to pursue a new venture

Reference : Mrs Teresa Burmeister – 011-***-****

2008 – 2009 WBS/Insurance Solutions – Boksburg

COMMERCIAL UNDERWRITER

● Quoting for both domestic and commercial clients.

● Issuing of new business and endorsements the TIAL system

● Renewals

● Client Liaison

Reason for leaving: We were going to move, this however fell through at the very last minute.

2004 – 2008 Mont Blanc Financial services - Bedfordview COMMERCIAL UNDERWRITER

● Issuing of new business on Mavern /CIM2 – group scheme.

● Endorsements.

● Renewals

● Client Liaison

Reason for leaving: To be closer to home for children Reference : Mrs Teresa Burmeister 011-***-****

2003 - 2004 W.B.S. Broking Services

UNDEWRITER

● Oversee commercial/domestic underwriters and claims clerks.

● Issuing new business.

● Endorsements.

● Renewals.

● Client liaison and visiting clients to discuss policies on a regular basis.

● Calling on potential clients.

Reason for leaving: Company was bought out by Mont Blanc Financial Services. Reference: Mr Alistair Cameron

2001 - 2003 A.M. Benneton Insurance Brokers

Commercial Underwriter

● Commercial underwriting.

● Body corporate underwriting.

● Claims clerk.

● Issuing of new business

● Endorsements

● Renewals

● Client liaison

Reason for leaving: Dispute with director

1990 – 1998 SA Eagle

Commercial Underwriter

● Commercial underwriting.

● Issuing of new business

● Endorsements

● Renewals

● Dealt mainly with brokers

Reason for leaving : Left to move to the UK

Education

Qualifications FAIS 1 – Commercial – 30 credits

RE 1

High school: Matric 1998 – Dinwiddie High School

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