Curriculum Vitae

Of

MPILONHLE SHERON ZUNGU

PROFESSIONAL PROFILE

An articulate, confident and individual of smart appearance that has excellent interpersonal and communication skills. Mpilonhle can present a professional image, in line with any employer’s core values to all people contacting or visiting her office. She is approachable with a professional manner and can create an immediate first good impression with anyone she meets. One of her strongest points is the ability to deal calmly with visitors under challenging conditions.

PROFESSIONAL EXPERIENCE KEY SUMMARY

Responsible for meeting and greeting visitors and providing them with a first-class customer service. Also, in charge of maintaining a pleasant and welcoming, but efficient and professional reception area.

Effectively & professionally answering the telephone and dealing with enquires.

Receiving deliveries, couriers, incoming faxes & arranging distribution to recipients.

Logging information on calls received and maintaining detailed records.

responsible for performing administrative tasks to support daily business operations.

Processing returns and scanning items for sale

Filling and Archiving.

CAREER OBJECTIVES

I would like to be part of an organisation where I will bring innovative and valuable skills. I would also love to grow within the organisation; hence I strive to excel and improve on skills in the Human Resource world.

My background is strong academically. Knowledge bases in the following are my strong suites:

Leadership

Further studies for a Certificate in Human Resource Management

These studies are complimented over the years I was in high school and first year of tertiary. I was a prefect in my last year of High school and I was an RCL first year in tertiary. Each area I get involved in allows me to further my knowledge as an innovative and ambitious person.

Personal Details

Names: Mpilonhle, Sheron

Surname: Zungu

Birthdate: 13 January 1998

Gender: Female

Cell: 068-****-***

Alternative Contact: 063-****-***

Email: adof5r@r.postjobfree.com

Residential Area: Leboeng Section, Tembisa

Driver’s License: Code 10

QUALIFICATION AND TRAINING

Qualification

Matric (Senior Certificate)

Institution

Sir Pierre van Ryneveld High School

Major Subjects

English (1st Language), Afrikaans (2nd Language), Accounting, Business Studies, History, Maths Lit, Life Orientation.

Completed

2015

CURRENT ACTIVITY

Qualification

Diploma In Human Resource Management

Institution

Damelin Collage, Braamfontein

Major Subjects

Human Resource management, Industrial relations, Industrial Psychology, Business management, Principles of Macro Economics, End user Computing, Business Mathematics, Training Management, Project management.

Completed

Studying towards (final year)

SKILLS & COMPETENCIES

Ability to evaluate tasks and suggest improvements.

Flexible and able to adapt easily to new situations and developing workloads.

Professional & approachable telephone manner and can deal with customers at all level.

Creating formats for documents.

Excellent attention to detail and high accuracy levels both numerical and literate.

Good IT skills including knowledge of Excel, Word and Outlook.

ACHIEVEMENTS

●Certificate for completion of Matric

CURRENT WORK EXPERIENCE

Company

SA Bio medical

Position

Receptionist

Tasks

Providing first class customer service

Professionally answering the telephone

Providing company contact details and dealing with enquiries.

Administration work such as: Archiving, Filling

WORK EXPERIENCE

Company

Kabo Gcina restaurant

Position

Waitress

period

September 2016 to December 2016

Tasks

Taking food orders

Making sure of customer satisfaction

Providing word class service to customers

Punctuality of orders

REFERENCES

Name

Wendy

Position

HR Business Partner

Contact

011-***-**** (ask for Wendy)

Email Address

adof5r@r.postjobfree.com

Name

Gcina

Position

Manager/Owner (Restaurant)

Contact

084-***-**** (bookings) ask for Gcina

Contact this candidate