JANET KIBENDERA

Mobile: 071******* Email: adof2s@r.postjobfree.com

Career Summary

Administration Professional with 2 years of expertise in general administration, business performance analysis, staff coordination and guard management. Having handled various administration roles, I have perfected my skills in business process, employee supervision, coordination and alignment, stakeholder relationship, change and transformation management. I have worked in the administration sector ensuring compliance with corporate and internal processes across departments. I can provide high-level business solutions and consultancy, which I believe will be of great assistance in the manifestation of efficient strategies in my line of work. Areas of Expertise

• Management Reporting

• General Administration

• Customer Service & Executive Support

• Business & Relationship Development

• Reporting & Reviews

• Team Leadership & Supervision

• Staff Monitoring & Evaluation

• File Management & Record Keeping

Professional Accomplishments

• Introduced an efficient system for filling and office equipment management, stationery and inventory control.

• Acquired administrative, financial, report writing, interpersonal and supervisory skills from my various roles.

• Successfully maintained the staff register and provided high level support for the partners and the overall staff. I also scheduled travel set up, meetings, speaking engagements and other appointments for the management.

• Efficiently managed the flow of information to members of the executive management team; planning and organizing events while managing all delivery elements within time limits. Professional Experience

COAST REGION GUARDING ADMIN CLERK – Wells Fargo Limited, Mombasa Branch (July – Dec 2017)

• Oversaw the selection and recruitment of new guards/guardettes. Developed job descriptions and person specifications, prepared adverts; checking application forms, shortlisting, interviewing and selecting candidates.

• Prepared daily, weekly, and end month reports regarding operations, sales and debts while analyzing departmental expenditure and control. Conducted spot check and debt collection.

• Facilitated regular employee meetings to discuss goals, disseminate company information and discuss operational issues. Maintained the order and issue of all uniforms and stationeries in coast region.

• Handled switch board operator and branch enquiry desk while planning or taking over of acquired or terminated assignments. Acted as a secretary to disciplinary hearings, preparing and reviewing assignment instructions.

• Developed and implemented policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management.

• Prepared staff handbooks, dealt with staff grievances and implemented disciplinary procedures.

• Undertook regular salary reviews, administered payroll and maintained employee records.

• Worked with the accounts manager closely to ensure that all statutory compliances are adhered to during the operations of the company including security, safety among others as they arose. GUARDING ADMINISTRATION CLERK – Wells Fargo Limited, Headquarter (Nairobi) (Feb 2016 – July 2017)

• Prepared and maintained an updated assignment sheet, working duty roster, establishment, checking list and leave plan. Prepared staff handbooks, dealt with staff grievances and implemented disciplinary procedures.

• Deployed and redeployed guards/guardettes while ensuring tribal balance and taking appropriate action on reported issues in guarding. Handled report writing on incidences and followed up with special operations.

• Prepared and submitted various returns every end and mid-month to the account department. Handled the recording, filling, updating database and providing information of guards/clients when required.

• Arranged for refresher trainings of guards/guardettes, providing guards with pay slip, kiwi and soap every month.

• Acted as a link between guards, supervisor’s in-charges security officers and managers.

• Liaised with a wide range of people involved in policy areas such as staff performance and health and safety.

• Developed and implemented policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management.

• Planned and sometimes delivered training, including inductions for new staff. Analyzed training needs in conjunction with departmental managers.

Education

Bachelor in Business Management – Mount Kenya University Sept 2016 – Present Diploma in Accounting and Finance – Rifkins Business College 2013 – 2015 Kenya Certificate of Secondary School – Star of the Sea High School 2004 – 2007 Kenya Certificate of Primary School – St. John’s Baptist Primary School 2000 – 2004 Referees

Michael Rapando

Technical and Alarms Department

Wells Fargo

adof2s@r.postjobfree.com

072*******

Orelia Tumaini

Migombani Parish Priest

P.O. Box 770-80100

Mombasa - G.P.O

072*******

Anthony Sumba

Human Resource Officer

Wells Fargo Limited

072*******

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