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Office Executive Voice Process

Location:
Kolkata, West Bengal, India
Salary:
25000
Posted:
August 30, 2021

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Resume:

* ****

RESUME

Anne Sonchita Gomes

D/o Sebastian R Gomes

DOB: 15/02/1998

Kestopur Christian Para,

Kolkata-700102

+918*********

adof2h@r.postjobfree.com

CAREER OBJECTIVES

Seeking for a challenging position where I can make effective use of logic management skills for the growth of the organization and to channelize my abilities towards individual, organizational and societal benefits which will add values, both to me and to the company.

To enhance my knowledge capabilities by working in dynamic organization that prides itself in giving substantial responsibilities to potential talent.

STRENGTH ACQUIRED THROUGH EXPERIENCE

● Possess strong written and oral communication skills

● Ability to handle multiple tasks and meet deadlines

● Proficient in Microsoft Word, Excel and the Internet

● Ability to take initiatives and work under minimal supervision

● Positive attitude with excellent time management skills EMPLOYMENT SUMMARY

• Worked with Delta Plus India Pvt. Ltd., as (Front Office Executive) from May, 2018 – November, 2020, which is a renowned Exporter and Manufacturer, having their manufacturing units at Falta SEZ and registered office at Kolkata, exporting variants of Personal Protective Equipment globally.

• Worked with RSDC Pvt. Ltd., as a (Customer Support Executive) from Aug, 2017 – Mar, 2018, into the UK Voice process who were dialing for UK Survey Outbound campaign.

• Worked with X-ecute Solutions, as a (Customer Support Executive) from Feb, 2017, – Aug, 2017, into the Australian voice process who were dialing for Solar Panel Appointment Fixing Outbound campaign KEY SKILLS

● Team work: Able and willing to work effectively with others in a team through clear communication and sharing of information for effectiveness. Display commitment to work. Plans and organizes work efficiently through pro- activeness and intuition. Has a willingness to learn and inflict the same on other team members.

● Functional skills: Possess knowledge of work procedures and requirements of job. Shows competence and skill in the area of specialization.

● Quality of work: Is accurate, thorough and careful with work performed and like to elevate the standard of work. I can handle reasonable volume of work.

● Process improvement: Continually improve processes and work methods. Helps to resolve staff problems on work related matters and handles problems efficiently & calmly

● Attendance & Punctuality: I have good attendance and like to work by the clock.

● Dependability & Responsibility: I am able to work efficiently under minimal supervision. I am trustworthy, responsible, reliable and adaptable by showing the willingness in accepting new responsibilities 2 Page

JOB RESPONSIBILITIES

PRIMARY RESPONSIBILITIES

● Providing administrative support to department and divide responsibilities to ensure performance

● Organizing, arranging and coordinating meetings

● Keep updated records and files, create and update records and databases with personnel file data

● Monitor office supplies/ stationeries and place orders when necessary

● Monitor attendance reports on daily basis

● Management of office equipment

● Take up other duties as assigned (travel arrangements, schedules etc.)

● Arranging both internal and external events

● Sorting and distributing incoming and outgoing post ACADEMIC QUALIFICATIONS

Graduation : (2019-2021)

Pursuing BA (English) Indira Gandhi National Open University

Higher Secondary: (2019)

Indira Gandhi National Open University

Secondary Education: 2016

Loreto Day School (Sealdah)

COMPUTER SKILLS

● Basics to advanced (MS-Words, MS-Excel), Internet Concepts LANGUAGES

● English, Bengali & Hindi (Spoken & Written)

EXTRA CURRICULAR ACTIVITIES

● Involved in music

INTEREST & ACTIVITIES

● Meeting People and Communicating

● Want to walk some extra miles to achieve excellence

● Love for music & musical instrument

PERSONAL OVERVIEWS

● Highly motivated & self-Driven

● Ready to face challenges

● Effective Communication Skill & Willingness to learn DECLARATIONS

I do hereby declare that above particulars of information and facts stated are true, correct and complete to the best of my knowledge and belief.

Thanking you in anticipation.



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