Voice Process Bpo
Resume:
SKILLS
MS OFFICE VISUAL BASICS
DBMS ENGLISH - JUNIORGRADE
LANGUAGE
Tamil, English & Telugu
INTERESTS
Total Experience in 6.6 years 3 Months
Experience in Senior Executive in
Shriram life Insurance 3.3 years
Experience in Executive in STAR
HEALTH ALLIED INSURANCE COMPANY,
I .5 Years of experience in Customer
Executive in Customer Broadcast LAPIZ
DIGITAL PVT LTD, 1.6 years of
experience in Customer Executive in
VERTEX SOLUTIONS PVT LTD Good
Experience in Customer Relationship
Handling, Good Cooperation and
Communication with team members,
Strong client service relationship, Good
process flow background, both
functionally and technically
BALAKRISHNA R
T 12 Horizon Apartment, Thiruvottiyur High Road, Kaladipet,Thiruvottiyur, Chennai-19
adoess@r.postjobfree.com
OBJECTIVE
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
EXPERIENCE
SHRIRAM LIFE INSURANCE
05-02-2021 - 30-05-2021
Senior Executive
I Convinced Customer get the policy and Handling queries benefits with policy
STAR ALLIED AND HEALTH INSURANCE COMPANY LIMITED
23-03-2017 - 18-06-2020
Executive
Monitoring the performance of applications and identifying the applications which use high memory during idle time LAPIZ DIGITALS [Customer Broadcast]
2015 - 2017
Operation Call Agent
Working with the development team on the customer raised queries on the enhancement and also replicating the issues and fix the issues reported in future maintenance release
VERTEX SOLUTIONS PVT LTD
2014 - 2015
Operation Call Agent
Providing clarification on the customer raised queries, Batch monitoring & supporting production
EDUCATION
Completed "Master of Business Administration" on 2017 2017
Madras University
58
Completed "Bachelor of Science in Computer Science "on 2013 2013
SIR THEYAGARAYA COLLEGE
61
ADDITIONAL INFORMATION
Date of birth: 21-08-1992
Father's Name: J. Rajeshwara
Sex: Male
Marital Status: Single
Current CTC: 2.55 Lakhs
Last Company Last Date: 31/05/2021
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