Design Center Coordinator/Receptionist/Order Entry
Resume:
Martha Blume
I am looking for a company that will allow me to grow my experience, knowledge and give me the opportunity to help others
Pleasanton, CA 94566
******.*****.*****@*****.***
EXPERIENCE
California Custom Carpets, Dublin - Design Center Coordinator
November 2020 - Present
Gathering and organizing files and documents for coworkers’ use, such as for reports
Review, negotiate and recommend for approval/disapproval on design change orders.
Coordinate and monitor status of design incentive/disincentive programs complying with provisions of design subcontract.
Head and manage procurement of selected materials.
Oversee and maintain cleanliness and organization sample library as well as managing inventory
Assist designers on special research and technical projects.
Perform receptionist role to maintain appointment agenda and inform commitments to team members.
Provide assistance in sample boards and shop boards preparation for presentation.
Starbucks, Dublin- Barista
March 2020 -November 2020
Keeping friendly relationships with regular customers and maintaining superior customer service
Work on registers daily to authorize returns and exchanges, and audit receipts
Maintain café cleanliness at all times, including cleaning tables, bathrooms and floors, restocking condiment bar and removing trash
Prepare and serve drinks and food in accordance with heightened health codes and café standards
Wells Fargo, Pleasanton - Teller
September 2019 -March 2020
Demonstrated a genuine client-centric service culture that ensured customer satisfaction levels were elevated and maintained.
Cross-trained to oversee the ATM custodian initiatives, vault custodian, and as Policy and Procedure Champion for the entire branch - ensured all policies and procedures were maintained.
Promoted the benefits of our company's products rather than the basic information in order to build a better relationship with customers and match them with a product based on their own individual needs
Terrill Transportation, Livermore — CEO Assistant
March 2019 - August 2019 (company went bankrupt)
Scheduling appointments, answering customer questions and debt collection calls
Keeping records of customer information, processing and scanning POD’s and invoices
Creating and distributing documents, compiling reports and preparing spreadsheets and then filing all paperwork away.
Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
Processing payroll, which includes ensuring vacation and sick time are tracked in the system, facilitating resolutions to any payroll errors, maintaining current HR files and databases
Maintaining a positive, empathetic and professional attitude toward customers at all times
Babysitting, Various —
March 2012 - PRESENT
Created a steady schedule to maintain an organized, clean and structured environment and making sure to keep children happy and entertained
Cleaning, cooking and providing a safe comfortable atmosphere
SKILLS
Proficient in Excel, ADP, Microsoft Office, AS400, Word and Quickbooks
Loyal and Discreet
Appointment setting
Excellent written and verbal communication skills
Collection Calling
Quick Learner/Adaptable
Adept in Computer and Internet Skills
Multi-tasking
Creative Thinking and Active Listening
Familiar with the documents - specifications, proposals, blueprints, etc required for interior designing plans
Recommendations
Sandy Micheals
HR/Management Consulting
Alexis Senter
Phlebotomist at Kaiser
Brittany Mulgrew
Member Service Manager at Bankhead Theater
LANGUAGES
Greek (Basics)
Italian (Basics)
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