Personal Information

Nationality: Syrian

Gender: Male

Date of Birth: August 18, 1988

Place of Birth: Syria

Marital Status: Single

Language: Arabic, English

Career Objective

Seeking for a career in a well reputed company where I can contribute my expertise and knowledge to achieve overall business outcomes and objectives. Professional Skills

• Hotel and restaurant management

• Excellent interpersonal and communication skills

• Ability to cope with tight schedules

• Hardworking, goal-oriented, highly competent and team player oriented.

• Strong communication and rapport-building skills.

• Articulate and adapts easily to different environment and different races of people.

• Excellent written and oral communications skills in English and Arabic.

• Imbued with a deep sense of responsibility and professionalism.

• Flexible, hardworking and can work under pressure.

• Organized and equipped with an ability to complete tasks before deadlines. Other Skills

• Ms Office. Outlook

• Photo shop

• Operating System, MS Windows, Software Packages Microsoft Office Component

• Driving (Dubai Driving License)

Mohamed Al Sarhan

55 RSG Condominium, Ermin Garcia Street, Cubao, Quezon City Mobile: 092******** Email: adoeei@r.postjobfree.com A strategically minded, highly organized and dedicated professional with over 10 years of work experiences, has a positive attitude, excellent communication skills and passionate about building strong customer relationships and achieving business outcomes.

Work Experiences

2018-2019 – Fortunegate Casino, Clark City, Pampanga Position: Arabic Customer Service Agent

• Handling incoming requests from Arabic-speaking customers in a professional and timely manner

• Anticipating the customers' needs and providing recommendations in order to deliver appropriate solutions to the customer

• Following through to ensure all questions and issues are resolved

• Performing additional duties as needed

March 2017 – 2018 - Dandana Restaurant& Coffee Shop, Dubai UAE Position: Sales & Marketing Manager

• Manage brand promotions to drive sales

• Develop and execute customer acquisition and retention marketing programs, web based, database, and direct to consumer marketing

• Manage advertising and public relations agencies, utilizing them as resources for brand and revenue enhancement programs.

• Manage all digital marketing initiatives

• Work with social media consultant to provide content Jan 2014 - Mar 2017 - Dar Al Tasmim UNIFORMS & HOTELS SUPPLIES, Dubai, UAE Position: Key Accounts Manager Dubai

• Leading, managing and motivating a sales team to implement a sales strategy and meet agreed targets.

• Developing targeted telesales campaigns and working with telesales team to set up campaigns that promote the services on discounts and offers to existing and new customers.

• Searching proactively for new revenue generating opportunities to meet the company targets and following up on new leads and referrals.

• Identifying sales prospects and contacts and other accounts as assigned.

• Preparing quotes, proposals and sales contracts.

• Compiling sales progress reports on a weekly/monthly and end of year and proactively addressing shortfall on targets due to be achieved.

• Participating in marketing events and attending sales meetings.

• Managing the Customer Relationship Management database of to ensure accurate and up- to-date

Jan 2013 – 2014 - Mirk Group LLC Dubai (HOTELS SUPPLIES), Next D ART Uniform & Curtains Position: Key Accounts Manager

• Leading, managing and motivating a sales team to implement a sales strategy and meet agreed targets.

• Developing targeted telesales campaigns and working with telesales team to set up campaigns that promote the services on discounts and offers to existing and new customers.

• Searching proactively for new revenue generating opportunities to meet the company targets and following up on new leads and referrals.

• Identifying sales prospects and contacts and other accounts as assigned.

• Preparing quotes, proposals and sales contracts. June 2011 – 2013 - INARAT Company and ABB

Position: Sales Associate/Showroom in-charge

• Provide superb professional friendly customer service

• Stock and displayed merchandise effectively

• Design aesthetically pleasing window displays to draw in customers

• Providing options for customer’s service satisfaction.

• Inventory maintenance

• Retail operation

July 2007 – January 2011 - NAFFCO Company Dubai

Position: Reception Specialist

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries

• Directs visitors by maintaining employee and department directories; giving instructions.

• Maintains security by following procedures; monitoring logbook; issuing visitor badges.

• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

REFERENCES AVAILABLE ON REQUEST

Contact this candidate