ISAIAH V. BROWN

*** *. **** ****, ***. *** Chandler, Arizona 85225

Telephone: 816-***-**** C Email: adoe70@r.postjobfree.com

Key Words- Work you'll do: As a Senior Manager you will work in a collaborative and diverse team environment designing, implementing, and operating Sourcing and Procurement managed services to our clients. Deloitte brings world-class operational know-how, advanced analytics, and industry-specific hybrid solutions experience to our clients; specializing in but not limited to: Sourcing and Procurement, Manufacturing, Product Development, Planning and Logistics, and AI Foundry. Illustrative activities include: • Work directly with clients during the sales cycle to understand their managed service requirements, including processes organization, and technology landscape • Develop comprehensive proposal, staffing plans and pricing models • Design and architect managed service solutions, transition plans, and ongoing operations policies and procedures • Define, recruit, and train operational teams to support managed services engagements • Manage engagement quality, risk, timelines, and resources during transition and ongoing operations • Identify and implement operational process improvements that drive increased efficiency using leading practices in AI and RPA • Manage key client relationships /stakeholders (internal and external) throughout the engagement

EMPLOYMENT HISTORY

August 2020 – Present

- Personal Time Reflection

04/2019 – August 2020

TSA, Phoenix, AZ 85034

Union Steward (AFGE TSA Local 1250)

- Monitor and enforce the provisions of the collective bargaining agreement (labor contract) to ensure both the

Agency and union worker are not violating the terms of the agreement.

- Ensure that the Agency is in compliance with all federal, state and local laws and regulations.

- Represent and defend fellow workers whom the firm believes violated Agency policy or the terms and conditions

of the collective bargaining agreement, often through the grievance process.

- Communicate and disseminate official union policy, memos and directives to workers in the Agency.

- Popularize and promote union consciousness and values in the workplace.

October 2016 – August 2020

TSA, Phoenix, AZ 85034

Transportation Security Officer (TSO)

- Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on

passengers, and preventing those objects from being transported onto aircraft.

- Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of

property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 70lbs.

-Controlling terminal entry and exit points.

-Interacting with the public, giving directions and responding to inquiries.

-Maintaining focus and awareness while working in a stressful environment which includes noise from alarms,

machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the

professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective

decisions in both crisis and routine situations.

•Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.

•Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

January 2012 – October 2016

- Personal Time Reflection

October 2005 – January 2012

The Boeing Co., Mesa, Arizona 85215

Procurement Agent

- Acts as an authorized agent of the Company with responsibility to commit Company resources through

contacts and agreements.

- Oversees supplier activities and is an active participant in the acquisition process. Assists in collaboration

with business partners and other functional groups to manage sourcing strategies, while Simultaneously

providing Security for Supplies.

- Supports supply chain integration or enterprise process improvement teams. Integrates business partner

needs to establish and document procurement requirements, while maintaining Operational Security via

Classification and “Need to Know”.

- Assists in the development of procurement solutions that best meet business partner requirements.

- Supports source selection activities including preparing bid packages, conducting bidder conferences and

leading the proposal analysis process, all while maintaining Security of Suppliers Proprietary info and

Trade Secrets.

- Develops negotiation strategy, assists in negotiation of contract terms and conditions and prepares

contractual documents and agreements.

- Administers contracts by interpreting and enforcing terms and conditions, documenting decisions and

administering changes; ensures compliance with procedures and contract requirements.

- Manages supplier performance to build strong supplier relationships (e.g., sets performance expectations,

measures performance, holds performance reviews and implements improvement plans).

October 2004 – October 2005

The Boeing Co., Mesa, Arizona

Procurement Coordinator (Temp Employee of PDS Technical Services)

Worked with team to provide support for Supply Management and Procurement

Communicated with Suppliers to resolve Purchase Order and payment issues.

Auditing various aspects of Boeing’s Purchasing Card Program

February 2004 – October 2004

First Institutional Baptist Church, Phoenix, Arizona

Lay Mobilization Team Member

Develop strategies to reach congregation laity members to encourage participation in the ministry.

Maintain and perform data entry by entering ministry job descriptions into in-house database.

Collect spiritual gifts surveys and enter into in-house database.

September 2003 – February 2004

- Personal Time Reflection

June 2003 – September 2003

American Express, Inc., Phoenix, Arizona

Commodity Manager (Temp Employee of Randstad Employment Solutions, Inc)

Worked with team to provide support for a full spectrum of contract activity including software licenses, software development and professional service agreements, and helped developed SOW’s to incorporate Multi-Person Security Protocols.

Successfully negotiated agreements ranging from $9,000 to $7,000,000 per project.

Managed contractor/supplier qualification, incorporating internal customer requirements into requests for proposal/quotation, proposal analysis, negotiations and final contract preparation.

Effectively interpreted contracts and resolved disputes.

Organized, communicated and set-up teleconference calls.

Determined the most effective approach to training associates in the role of full commodity/purchasing position.

April 2002 – June 2003

- Personal Time Reflection

May 1996 – April 2002

Aquila, Inc., Kansas City, Missouri

Lead Corporate Contract Negotiator

Led and oversaw a full spectrum of contract activity including software licenses, software development and professional service agreements, and helped developed SOW’s to incorporate Multi-Person Security Protocols.

Successfully negotiated agreements ranging from $20,000 to $50,000,000 per project.

Managed contractor/supplier qualification, incorporating internal customer requirements into requests for proposal/quotation, proposal analysis, negotiations and final contract preparation.

Effectively interpreted contracts and resolved disputes.

Achieved contract cost savings of $6.6 MM, Actual $5.7MM.

Performed project management by working with business unit leaders, attorneys and corporate officers to identify requirements and obtain corporate decisions to incorporate Security Protocals.

Worked with business unit end users and attorneys to identify and list all requirements for the project to present to corporate officer for final decision.

January 1995 – May 1996

Sprint, Kansas City, Missouri

Manager, Corporate Agreements

Supervised a team of 8 to 12 Contract Negotiators and 3 to 5 Agreement Coordinators.

Led team to maintain a full spectrum of contract activity for diverse commodity areas.

Effectively minimized the company’s legal exposure by ensuring department contracts were accurate, and incorporating by name Security Protocols.

Coordinated project contracts involving vice presidents and directors.

Acted as liaison and interacted with senior and middle management to communicate project updates and status on final contract decisions impacting the business.

Managed commodity areas including Professional Services, Marketing Research, Software Development, General Maintenance, Software Maintenance, Training and Development, Construction and Building Services.

Managed contracts ranging from $2,300 to $17,000,000.

January 1994 – January 1995

Hallmark Cards, Inc., Kansas City, Missouri

Buyer II

Effectively sourced and worked with product teams to acquire materials, reparable and operating supplies for manufacturing facility in order to produce Hallmark retail products.

Significantly streamlined the purchasing requisition and payment process with various suppliers.

Selected as the manufacturing and supplier liaison to ensure product specifications were met.

Successfully resolved disputes between internal customers and suppliers regarding unmet product specifications.

Procured customized items.

May 1988 – December 1993

Hallmark Cards, Inc. – Distribution Center, Liberty, Missouri

Section Manager

Supervised a 24- 30 member Material Handling team responsible for processing incoming merchandise replenishment for the entire Order Processing Department.

Contributed to the successful improvement of productivity while decreasing the workforce by 20% and supervisory staff by 50%.

Team member responsible for analyzing the distribution process. Result: Significantly streamlined the Distribution Center process and eliminated redundant procedures.

Supervised a 35 member Distribution Center Team responsible for selecting, packing and preparing merchandise for shipment to domestic and international retailers.

Performed team performance reviews, handled employee relations issues including employee coaching/counseling.

Effectively worked with a team of managers in an extremely chaotic work environment equivalent to 6 football fields long and 3 football fields wide of three shifts with 500 to 600 employees working on conveyors, pushing buggies, forklifts, loud noise and filling orders.

October 1987 – May 1988

- Personal Time Reflection

1986 – 1987

Marine Corps Recruiting Service, Kansas City, Missouri

Operations Officer

Coordinated the recruitment and enlistment function of Marine Corps applicants.

Managed the Recruiting Station and Delayed Entry Pool.

Supervised the transportation of applicants in the Recruit Training Department.

Supervised 4 recruiting supervisors and 30 recruiters strategically and remotely located throughout the Kansas, Colorado and Columbia, Missouri region.

1984 - 1986

Supply Platoon, MAU SERVICE – Support Group 22

2nd Force Service Support Group, Camp Lejeune, North Carolina

Supply Officer

Supervised 23 marines in the daily execution of supply support for Marine Amphibious Unit.

Maintained supply support for infantry battalion, tank units, amphibious assault vehicle units, headquarters and services battalion. Also included food, repair parts, weapons ammunition and other essential supplies, while maintaining Operational and Tactical Security.

Managed securing transportation of supplies from the Continental United States to the locations of the Marine Amphibious Unit.

Coordinated and worked with the Maintenance Officer to ensure the appropriate technician arrived simultaneously with required item.

Provided recommendations to the Commanding Officer of the Combat Service Support Group on all matters related to resupply and logistics.

Education

Course Work for Master of Theological Studies, St. Paul’s Theological Seminary, Kansas City, Missouri

Bachelor of Science Degree, Mathematics, Florida A&M University, Tallahassee, Florida – Commission 2nd Lieutenant U.S.M.C.

Coursework in Mathematics and Computer Science, Virginia State University, Petersburg, Virginia

Technical Skills

Microsoft Word, Excel, PowerPoint

Other Training

Interpersonal Management Skills

Problem Solving for Key Results

Certificate of Completion – Staff Officer Training

Ground Supply Officer’s Course – Supply & Logistics System

References

Available and presented upon request

Isaiah V. Brown

155 E. Frye Road

Apt. #: 475

Chandler, AZ 85225

Smart Phone: 816-***-****

Email: adoe70@r.postjobfree.com

August 28, 2021

Corporate Recruiter

Deloitte (Deloitte)

2901 N Central Ave

Ste. 1200

Phoenix, AZ 85012 ·

RE: Summary of Skillsets and Experience Sourcing and Procurement Operations Senior Manager (SPOS) Position; Job #:

Dear Recruiter,

My name is Isaiah Victor Brown and I believe my Skill Sets, Experience and Attitude would be of great benefit to Deloitte. I have eight (8) years of Distribution Leadership experience as a former Supply Officer (1st Lieutenant/GS-9) of the United States Marine Corp and as a Section Manager within Hallmark Cards Liberty Distribution Center. During my tenure at Hallmark Cards Liberty Distribution Center, I was a member of a Project Team, which analyzed all processes within the distribution process and made recommendation to streamline Distribution Center processes and eliminate redundant procedures; for which the Project Team was commend for its performance/results. Furthermore, I possess an additional eighteen (18) years of Supply Chain Management/Operations Leadership experience. During the aforementioned period, I was a Key Player in drafting Corporate-wide Procurement Policy and Procedures. In 2002, I was a Lead Corporate Contract Negotiator (Lead Negotiator/Senior Negotiator) for Aquila, Inc., a multi-national, Gas-Electric Utility, Fortune 500 Company.

As stated in my Résumé, prior to joining Aquila, I have had diverse managerial responsibilities across a broad array of prestigious private sector corporations and the military. Therefore, when I was subsequently hired by Aquila, I not only performed the customary Negotiator/ IT Procurement Specialist duties, but absorbed high-level responsibilities which included analysis of the applicable Business Unit Processes/Corporate Structure to insure there weren’t any inherent glitches in the aforementioned Business Unit Processes/Corporate Structure, which could adversely affect the success of the Acquisition/Project. Much of the aforementioned interface took place between Directors, Executives, Senior Executives, and me. Furthermore, I interfaced regularly with Legal Counsel, at times revising the Attorney’s proposed legal revisions to more accurately address the Business/Technical Requirements. My performance in the areas of Purchasing, Contract Administration; Business Analysis; and Legal Analysis, was so exemplary that it established the benchmark for a new position within Aquila; “Lead Corporate Contract Negotiator” (a Position which was above the Managerial Level and below the Position of Director). Additionally, my Business/Legal Analysis Skills are so exemplary that I have been permitted to review, revise, negotiate, and accept Legal and Business terms and conditions without Attorney review!

As I have previously stated, the majority of my software purchases/projects are significant, otherwise I would have delegated them to a Negotiator (IT Procurement Specialist). One of my software purchases consisted of a World-wide Enterprise License Agreement between a Corporation and a Fortune 500 Software Corporation, the scope of the License Agreement included Affiliates located in five (5) Countries and on three (3) Continents. During the negotiations, I interacted with the Software Corporation, its Value Added Reseller (VAR), and the Chief Information Officers and/or their designates of the aforementioned Affiliates. There were substantial Cost Savings recognized from the Project for which, I received Kudos directly from several CIO’s, the Chief Operating Officer, and the Chief Executive Officer. Additionally, I have proposed Corporate-wide Processes, Procedures, and Organizational Structures, which have been implemented by Executives and Senior Executives.

Furthermore, during my tenure at Sprint, as Manager of Corporate Agreements I supervised a team of 8 to 12 Contract Negotiators (Exempt; Salaried) and 3 to 5 Agreement Coordinators (Non-Exempt; Hourly) in maintaining a full spectrum of contract activity for diverse commodity areas (“Cradle to Grave”). As the Operations Officer of Marine Corps Recruiting Station – Kansas City, I supervised the Recruiting Activities of four (4) Recruiting Supervisors and thirty (30) Recruiters strategically and remotely located throughout the Kansas/Colorado Border and Columbia, Missouri region. As USMC Supply Officer of MSSG-22, I supervised two (2) SNCO’s and twenty-one Marines; a total of 23 Marines in the daily execution of supply support for Marine Amphibious Unit.

As stated in the previous paragraphs, I’ve acquired extensive Analytical/Problem Solving Skills, which I believe would be specifically applicable to the (SPOS) Position. Furthermore, throughout my career, I’ve been immersed daily in activities which require my continuous reflection on Laws, Regulations, Contract Terms, Policies, Procedures and Guide Lines to ensure my and my Team’s actions are compliant with the aforementioned Laws, Regulations, Contract Terms, Policies, Procedures, and Guide Lines as they pertain to corresponding Sourcing, Distribution, and Legal activities. I believe my Skill Sets and Experience would be specifically applicable to the (SPOS) Position and of value to Deloitte.

I could make myself available for an on-site interview. I am looking forward to meeting with you to discuss any opportunities. I welcome the opportunity to meet with you and discuss in detail how my Skill Sets may be of benefit to you. I hope to hear from Deloitte in the near future.

Sincerely,

Isaiah V. Brown

Key Words - Work you'll do: As a Senior Manager you will work in a collaborative and diverse team environment designing, implementing, and operating Sourcing and Procurement managed services to our clients. Deloitte brings world-class operational know-how, advanced analytics, and industry-specific hybrid solutions experience to our clients; specializing in but not limited to: Sourcing and Procurement, Manufacturing, Product Development, Planning and Logistics, and AI Foundry. Illustrative activities include: • Work directly with clients during the sales cycle to understand their managed service requirements, including processes organization, and technology landscape • Develop comprehensive proposal, staffing plans and pricing models • Design and architect managed service solutions, transition plans, and ongoing operations policies and procedures • Define, recruit, and train operational teams to support managed services engagements • Manage engagement quality, risk, timelines, and resources during transition and ongoing operations • Identify and implement operational process improvements that drive increased efficiency using leading practices in AI and RPA • Manage key client relationships /stakeholders (internal and external) throughout the engagement

Contact this candidate