Restaurant operations.

CURRICULUM VITAE

Name: Ashish Shetty

ADDRESS: TULSI HARMONY CHS B-901 SECTOR 1, khanda Colony, New Panvel,

Navi Mumbai- 410206

Mobile no: 993*******/993*******

Email Id:adoe5s@r.postjobfree.com

CAREER OBJECTIVE

Aim to pursue a career that will constantly provide me with new & diverse challenges, which will enable me to stretch my own capabilities resulting in personal & professional satisfaction & growth.

computer skills:

Microsoft Office.

PERSONAL SYNOPSIS

10 yrs plus experience in hospitality customer service and management.

Good analytical, interpersonal, communication skills

Ability to grasp new concepts with minimal effort.

Believes in team work to achieve goal.

Ability to grasp new concepts with minimal effort.

Customer support, Team management.

educational Qualification:

Degree

Marks

University

College

Year

Diploma in Hotel Management

A GRADE

MUMBAI

ST. Andrews College

2009-2010

HSC

69%

Karnataka

Govt.Pre University College.

2008-2009

SSC

70%

Karnataka

Sarvodaya vidyalaya English Medium

High School.

2005-2006

Work EXPERIENCE:

Royal Caribbean International Rest Supervisor & office Admin Nov-2012 -till date

MIAMI, FLORIDA USA.

THE ASCOTT LIMITED (MUMBAI) F&b Associate Aug 2012- Oct 2012

The Oberoi Hotels and resorts. F&B Associate Jan 2010- Aug 2012

Nariman Point Mumbai.

Area of Expertise:

Operations Management:

Handling different outlets reservations and coordinating with guests for resolving their concerns / needs.

Providing high quality services to achieve customer delight by extensive interaction with guest and quick resolution of problems.

Ensuring customer satisfaction by achieving delivery of service quality norms by interacting with clients, handle guests requests & resolving complaints.

Handling F&B Operations in different outlets and ensuring total Customer Satisfaction.

Tracking Sales, Rating and Support Duty jobs for Crew Members as office admin.

Reimbursing crew members VISA, Baggage and other charges on CAMEX.

Tracking Crew Member History in regards with training, visa, medical and safety certificates and updating.

Personal details:

Date of Birth : 02 December 1989

Nationality : Indian

Marital Status : Unmarried

Languages Known : English, Hindi, Marathi, Kannada and Tulu.

Hobbies & Interest : Reading, Swimming, Travelling.

I hereby declare that all the above information are true & correct to the best of my knowledge.

Place: Mumbai. (ASHISH SHETTY)

Contact this candidate