MS. PAUL MARIE DINONG
MOBILE: +639*********
EMAIL: adoe3e@r.postjobfree.com
DATE OF BIRTH 25th October 1982.
PERSONAL SUMMARY
A charismatic and energetic Manager with a proven track record of consistently winning high level of business within a competitive marketplace. Able to quickly establish credibility with senior decision maker in range of business contexts. Aim of helping to grow the brand and the people together. I believed in people before pressure, strong commitment, record of performance as well as adding value to the operation and customer service. I operate my business with 3 strong values - Competence, Consistency and Care.
EMPLOYMENT
Evox Clubs
Club Manager – Ladies Club Uwalk, Riyadh KSA
March 2020
ROLE RESPONSIBILITIES
Responsible for day to day performance and success of the club. Managing in a daily basis – Operation Management. Major responsibilities – Revenue Management, Sales and Retail Management, Employee Management, Customer Experience Management, Administrative Responsibilities and Community Partnership Management.
The Platform Studios
Club Manager – Marina and Index DIFC Branch
February 2019
ROLE RESPONSIBILITIES
Responsible for day to day performance and success of the studio. Managing in a daily basis – Operation Management. Major responsibilities – Revenue Management, Sales and Retail Management, Employee Management, Customer Experience Management, Administrative Responsibilities and Community Partnership Management.
I ensure all the pieces are connected and accounted for, also work in partnership with my senior team to ensure a healthy environment, consistency and target are met. Deliver an exceptional customer service and have an exceptional passion in a daily basis.
Fitness First Middle East
Senior Sales and Retention Manager
January 2009 – January 2019
ROLE RESPONSIBILITIES
Manage daily, monthly individual and team sales targets, team coaching and development. Customer Service Interaction, Ensurs effective and efficient communication within the business, Keep up to date with trending product knowledge, team performance management, Attrition management, Yield Management, Retention planning and Internal / External Marketing Strategies. Right hand of General Managers in terms of club enhancement to different area- Fitness, Group Exercise Events and Secondary Revenues.
Over 10 years being a Sales Manager to different clubs, I experienced different situation, but the key is the POWER of Mind and the PEOPLE you work with. Through the years with FFMENA, I have learnt a lot from the business leaders growing me from a Membership consultant to a successful Senior Sales and Retention Manager.
Toyota Philippines
(September 2005 - December 2007)
Quezon City, Manila, Philippines
Designation: Senior Sales and Marketing Executive
FURTHER EDUCATION
Bachelor of Science - Major in Business Management (1999-2003)
Centro Escolar University, Philippines
PROFESSIONAL DEVELOPMENT
Level 2 Fitness Gym Instruction (Current Studies)
Train the Trainer Facilitation Qualification - Nov 2015
MC to Bronze Award (Graduated)
Management Development Program 2017 – Landmark Hospitality June 2017
UAE Game Changer – December and January 2017
LANGUAGES
Fluent – Filipino & English Language
HOBBIES
Travelling, Indoor Sports, Mixed Martial Arts and Personal Fitness