Contact Details Receptionist

CURRICULUM VITAE OF KHODANI SUZAN RAMAITE

** ******* ****** ***** ******, 0008

adoe0z@r.postjobfree.com – Cell: 072*******/ 078-***-**** PERSONAL INFORMATION:

Date of birth: 02 April 1994, identity number: 940**********. Gender: Female, Race: African, Disability: NO, Home language: Tshivenda. SUMMARY OF EMPLOYMENT HISTORY:

Employer Position Date of Employment

Supabets Betting Clerk December 2018 – April 2021

Madi A mvula Hydocare Pty (Ltd) Public Relations Practitioner January 2017 – July 2018: in-service training

Leeta Consulting Services Receptionist October 2015 – March 2016: Volunteer ACADEMIC QUALIFICATIONS:

Qualifications Institutions Year completed

Public Relations – 3 Year National Diploma Denver Technical College 2018 Matric Liivha Combined School 2012

TRAINING CERTIFICATE OBTAINED:

Project Management icollege

COMPUTER LITERACY/SKILLS:

Software Packages:

Ms Word, Ms Excel, Ms Access, Ms PowerPoint, Ms Project and Internet. WORK EXPERIENCE:

EMPLOYER Supabets (December 2018 – April 2021)

Position Betting Clerk

Job Description Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times. Proactively address customer complaints and ensure that customers are given positive feedback. Build strong relationships with regular customers. Create a customer-centric culture within the branch and drive the philosophy of “service with a smile” at all times. Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud. Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day. Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon. EMPLOYER Madi A mvula hydrocare pty Ltd (January 2017 – July 2018) Position Public Relations Practitioner (In-Service Training ) Job Description Secretarial and administrative support: Provide secretarial and administrative support. answering calls, taking messages, and handling correspondence. Maintain diaries and arranging appointments. Implementing new procedures and administrative systems. Prepare, compile, and sort documents for data capturing. Capture data from available records into the required formats. Acknowledge records and distribute all incoming and outgoing documents, and follow up on enquiries regarding documents. Arranges flights, accommodation and car hire for employees. Manage and maintain filling system, electronic and manual filling. Ensure that the administration of office correspondence, documents, reports, letters and submission. Safeguarding, maintain and enhancing confidentiality. Prepare subsistence and travel claims.

Stakeholder Management:

Liaison with the external and internal stakeholders. Facilitate and safeguard internal reporting framework between the organisation and various stakeholders. Update stakeholder management for all the meetings. Manage correspondence from internal and external stakeholders. Assist in planning special events & report writing and logistics, support of the events. Corporation branding communications. Inputs and updating the development of the marketing and communication policy. EMPLOYER Leeta Consulting Services (October 2015 – March 2016) Position RECEPTIONIST (Volunteered )

Job Description Welcoming patients and visitors, answering the telephone and answering any inquiries. Scheduling appointments and keep those appointments on time. Assisting patients with completing necessary forms and documentation. Keeping a clean and calm reception area. Processing billing and payments, using medical software. scanning, filing, and mailing documentation. Equipment sterilisation and cleaning. Monitoring and ordering stationery and clinical supplies. Booking and organising staff and doctor meetings. Maintaining information confidentiality at all times. REFERENCES:

1. Ms Muravha : Previous Supervisor

Organisation : Supabets

Contact Details : adoe0z@r.postjobfree.com / 067******* 2. Ms Mushaphi : Previous Supervisor.

Organisation : Madi A mvula hydrocare pty Ltd.

Contact Details : adoe0z@r.postjobfree.com. 083******* / 011******* 3. Ms Selamolela : Previous Manager

Organisation : Leeta Consulting Services

Contact Details : 072*******

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