Antoinette (Toni) M. Stavros

616-***-**** – adodzk@r.postjobfree.com – http://www.linkedin.com/in/antoinettestavros

Professional Statement

Core strengths and skill sets most relevant. Diverse in both work environment and people. Computer savvy with the ability to learn quickly. I thrive on the ability to work and be responsible for a positive outcome through listening and continuous improvement. Including meeting and exceeding deadlines.

Experience

Dematic - Grand Rapids, MI - June 2016–Present

Engineering Print Room Coordinator

Coordinate and process Engineering Print Room request worldwide

Ticket request received via RemedyForce, Microsoft Teams, KION messaging, Microsoft email, phone

Customer base: Engineers (mechanical, controls, software), installation teams, project managers, technical department, trainers, sales.

Extensive coordinating schedules and timelines.

Proficient with Remedyforce, AutoCAD, SAP, iView, Sharefile, PMC, ELM, Microsoft Teams, Slack, Chrome, Internet Explorer, Adobe Pro, Word, Excel. Some PowerPoint and Visio.

Product outcome: A, B, C, D, E size document and drawings.

Create training/process documents for the Engineering Print Room

Track/report equipment usage for existing contract, budgets.

Maintain and troubleshoot equipment (HP6000, HP5000, Xerox printers)

Maintain stock: equipment and general supplies.

Irwin Quarter – Grand Rapids, MI – May 2015 – May 2016

Sales Assistant / Support

Support Operations/Quality Director

Support Program/Project Engineer/Management

Coordinate Pre-sale Development with Sales Personnel

Compile data weekly/monthly for distribution

Update customer pricing monthly/yearly for extended contract purchase orders

Prepare estimates, write quotes

Compile cost estimate list (manufacturing of parts & assemblies)

Purchased Tooling supplies, Shipping Supplies, Office Supplies

Inform customers of schedules/back orders

Update customer pricing monthly/yearly for extended contract purchase orders

Prepare shipments to customer

Customer Site visits as requested

Notary Public, Kent County

Prepare Quality Reports (weekly shipped parts)

USF Holland – Holland, MI – July 2010 – April 2015

Inside Sales Representative

Secure incremental, profitable business through cold calling and monitoring accounts

Provide sales support for (7) Account Managers and (1) Area Sales Manager

Educate local and corporate accounts of value-added services/benefits

Proactively pursue business-to-business sales through direct communication and relationship building with customers

Contact Local accounts through outbound call efforts to explain service offerings

Manage a portfolio of Local and Corporate accounts

Maintain account development and provide cost-effective solutions to meet targeted account needs

Provide daily support quoting, scheduling and tracking of shipments

Work cross-functionally with Pricing, Revenue Management to provide the best solutions for targeted accounts by acting as a liaison

Siemens Dematic - Grand Rapids, MI – October 2002 – February 2009

Sales Operations Support Specialist

Aftermarket Service: Track/record/prepare proposals for renewal of expired contracts

Parts: Prepare quotes, process purchase orders (via website, emails, EDI, faxes and phone)

Extensive follow-up on proposals sent to customers (new/renewals)

Research/Review previous contracts continuity for renewal

Research individual Customer Accounts for additional services

Extensive follow-up on Sales Leads (contact customers to verify requirements/deliverables)

Support Account Managers in daily task

Support Customer Account relationships

Report real-time status for proposal/order status

Extensive research; utilize internal and external resources

Market website for online parts ordering business growth

Up sale parts order request, for more substantial purchase orders

Contact Customers regarding recommended stock requirements

Extensive follow-up on delivery schedules

Assist in Forecasting by providing potential sales

Assist Estimators in defining project details

Burke E. Porter – Grand Rapids, MI – November 1997 – October 2002

Assistant Project Coordinator

Prepare Proposals/Budgets

Process Purchase Orders worldwide

Project Manage as need: Software, Cabinet Controls, equipment delivery/install

Update electrical drawings (AutoCAD)

Open Issues (list/work through)

Final Acceptance (prepare, finalize with Client)

Document data for monthly Sales reporting

Continuous Improvement Team-member

Internet research (potential Clients, vendors, etc.)

Process budgets in Excel for material/field service trips

Inside Sales Support (Report to VP of Sales). Record/distribute all incoming Sales Leads

Distribute Client Purchase Orders worldwide

Maintain Client Sales Order and Quote List for all locations (Excel)

Prepare Sales and Quotes List for weekly reporting to VP (Excel, BaaN)

Assist in preparing sales presentations (Power Point)

BaaN Software (Trainer) - Application Engineers, Project Managers for project setup, updates, and project/warehouse status.

Education

2009 Grand Valley State University – Entrepreneur Certificate

2002 – GRCC (Ferris Technical Center) AutoCAD 2000

1999-2000 – Davenport University - Certification: Microsoft Windows 2000, Excel, Power Point, Project Management

1991-1994 – Davenport University – Associates Degree – Legal Assistant

References – (2021 - Letters of Recommendation available)

Mike Brouwer – Sr. Project Engineering Manager

Brian Wrest – Sr. Financial HR Specialist

John Barlow – Director, Installation Pre-Com

Volunteer

Animal Care Shelter for Kent County – October 2019 – current

Dog walker

Wreaths Across America – December 2017 – current

Coordinator (Dematic and Church) donations, wreath laying

Grand Rapids Veterans Home – December 2017 – current

Holiday – coordinate food, clothing, monetary donations (church, work)

Contact this candidate