Dwain E. Miller
Ravenna, Ohio 44266 adodyr@r.postjobfree.com
Professional Summary:
Meticulous and detail oriented worker with prior customer service experience and a background in ministry and education. Seeking to continue utilizing my skills and efficiency as a member of a team or independently to provide first class service.
Experience:
2018-Present Ordination with General Assembly of God, Newton Falls, Ohio
Pastor of Visitation and Evangelism
Outreach visitation to hospitals and homes.
Establish and manage visitation team/committees.
Establish new programs for visitation and outreach.
Speaking/Preaching for weddings, funerals, and other types of services.
Follow-up with first time visitors and new members.
Assist with websites updates.
Assist with meetings inside and outside of the church.
2010-2012 Portage County Board of MRDD, Ravenna, Ohio
Personal Care Assistant
Provided non-medical in-house support and companionship
Monitored clients’ condition, behaviors, and reported any inconsistencies to supervisor
Maintained a safe, secure and healthy client environment
Adhered to client care plans
Responsible for documenting client information using a computer
2009-2010 ` Lake View Elementary School, Cortland, Ohio
Substitute Teacher
Responsible for teaching long term Kindergarten.
Created lesson plans which were approved by the Principal.
Evaluated student progress and charted Individual Employment Plans.
2009-2010 InfoCision, Austintown, Ohio
Customer Service/Communicator
Conducted inbound and outbound customer service calls.
Obtained and documented customer information.
Completed data entry and clerical functions in multiple Windows applications.
Adhered to a calling script and delivered prepared information.
Skills:
Excellent computer skills
Adaptable, resilient, positive professional who is open to new ideas
Exceptional listener who effectively conveys information verbally and in writing
Education:
Williams Career Center Call Center & Customer Service Fundamentals Training Program Cleveland, OH
MidAmerican Pastoral Ministries, Oklahoma City, OK
Kent State University, Kent, OH