ANNABELLE FAVIS

**** ********* **** *********, ** 34744 407-***-**** adodyk@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated and highly skilled medical office manager with over 25 years of healthcare experience. Knowledgeable of policies and procedures of various physician specialty practices (psychiatric, radiology, and pain management). Understands the holistic view of physician practice management from patient care, employee relations, and business operations. Managed revenue cycle activities for registration, charge capture, reimbursements, insurance verification/ authorization, appointment scheduling, medical records, compliance of regulations. SKILLS & ABILITIES

• Microsoft Office (Word,

PowerPoint, Excel)

• Customer Relations

• Billing and Collections

• Insurance Verification

• Insurance Authorization

• Scheduling

• HIPAA Compliance

• ICD-10 Coding

EXPERIENCE

2018 to Present Marketing Associate, Focal Rack

Research commercial businesses to analyze market data and generate sales leads. Build and maintain relationships with clients. Manage client invoicing and accounting. 2011 to 2018 Office Manager / Clinical (TMS) Coordinator, Brainchem Center Manage clinical and business operations of the medical office and employee relations. Analyze revenue data to identify trends to improve revenue performance, no-shows and customer service. Administer Transcranial Magnetic Simulation and other in-office therapeutic treatment under board-certified psychiatrist. 2007 to 2010 Resolution Specialist, Walgreens

Assess claim adjustments/issues and reverse/rebill denied claims. Obtain insurance verifications and authorizations. Review claim reconsiderations and communicate resolutions to appropriate parties.

2000 to 2007 Administrative Assistant, Radiology & Imaging Center Provide nursing care assistance and monitor patient progress. Communicate patient care plan/needs to patients’ families. Process medical claims and perform scheduling. 1999 to 2000 Medical/Administrative Assistant, Sports & Physical Rehabilitation Center Handle front desk duties, medical records management, assist patients with referrals and refills. Perform medical transcriptions. Provide medical assistance and check vitals for patients.

1995 to 1999 Certified Nursing Assistant, Maxim Home Health Agency Patient care assessment, record intake and output. Coach patients for self-care by providing assisted living techniques. Laundry and maintain kitchen/bathroom facilities. EDUCATION

Certifications:

• Certified Nursing Assistant – Florida

• HIPAA Certified

• Neurostar Transcranial Magnetic Simulation Certified Education:

• San Sebastian College – Health Management

• Stenography and Administrative Assistant

• Foremost Computer School – Programming

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