Medical Billing Specialist

ROCHELLE WASHINGTON

Medicaid Biller Specialist

adodwd@r.postjobfree.com 708-***-**** 12563 S Quinn ALSIP, IL, 60803 CAREER OBJECTIVE

Detail-oriented professional with 16+ years of experience and a proven knowledge of back office operations, customer service, and data entry. Aiming to leverage my skills to successfully fill the Medicaid Biller Specialist role at your company.

EXPERIENCE

Medicaid Specialist

Advocate Aurora Health, 60523, IL / Feb 2014 - Present

• Obtained demographic and insurance information for patients on various systems.

• Achieved exemplary audit results and consistently exceeded productivity standards. Developed and maintained models of business and system requirements and configured system accordingly.

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• Reported aged receivables and performance metrics monthly to senior management.

• Maintained project accounting controls including time and expense management.

• Identified, analyzed and solved problems outside of standard processes.

• Advanced knowledge of Microsoft Excel and Microsoft Word.

• Processed both electronic and paper claims using billing software. Worked proactively with various parties including patients, physicians, coders and insurance companies.

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• Posted payments timely and accurately generating refund requests when appropriate.

• Supported all internal Billing Operations activities and projects. Troubleshooted and resolved complex application software problems and issues for business unit applications.

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• Assisted Billing Department with Daily Audits, Invoicing and Billing Projects.

• Designed and implemented bash Scripting for automation.

• Supported customer and internal audits through research and timely responses to customers.

• Established and maintained billing records in organized manner.

• Collected patient payments and generated receipts at time of service.

• Created customer invoices and billing schedules in Workday.

• Entered patient demographics and insurance data in various systems.

• Stayed in line with End of Month processes and deadlines. Medicaid Specialist

MACNEAL, IL / Jun 2005 - Feb 2014

• Handled various types of correspondence and customer phone calls.

• Submitted claims and followed up with insurance companies.

• Advanced knowledge of Microsoft Excel and Microsoft Word.

• Assisted Customer Care Associates with customer inquiries and resolved customer issues.

• Maintained positive attitude and excellent customer services skills.

• Created customer invoices and billing schedules in Workday. Troubleshooted and resolved complex application software problems and issues for business unit applications.

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• Collected on delinquent patient accounts through phone and mail correspondence. EDUCATION

CARVER HIGH SCHOOL

CHICAGO, IL

High School Diploma (Jun 1997)

ADDITIONAL SKILLS

Audit Organization Skills Billing Specialist Collection Calls Ms Excel Written And Verbal

Communication

Decision Making Close Attention To

Detail

Planning

CERTIFICATIONS

Medical Billing Certificate

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