ABIRAMI R.P

Mailing address: adods3@r.postjobfree.com

Contact no : 994-***-****

Addres :

No 55C, SPG mission street, Thirupaalathurai,

Papanasam TK,

Thanjavur DT -

ABOUT ME

Self-taught and proficient customer service associate.

Skilled professional in anticipation of a demanding career to prove my skills and utilizing every opportunity to contribute to grow and Excel along with an organization to career growth.

SKILLS

WORK

MS WORD

MS EXCEL

MS POWER POINT

EMAIL WRITING

CALL HANDLING

PERSONAL

COMMUNICATION

ORGANIZATION

TEAM PLAYER

CREATIVITY

SOCIAL

ABIRAMI R.P

CUSTOMER SERVICE ASSOCIATE

WORKING EXPERIENCE

(2018 MAY–2019 NOV)

CUSTOMER SERVICE ASSOCIATE

ACCENTURE

Worked as a Customer service associate in accenture.

Will be receiving the license number of a member from the client and run it through the application in NMF. and send it to the PD application and then approve it.

Checking the mediclaims of a members and Receiving manual application form and verify the banking details and send to the client

(2017 SEP – 2018 MAY)

BACK OFFICE PROCESSING

CAMS

Demonstrated knowledge of company’s mission, purpose, goals and the ability to help employee successfully achieve them.

Maintain client service database.

PROCESS

Handle customer issues and delivered status report.

Clarify account issues and order issues.

Performs other related duties as assigned by responsible manager and/or business unit manager.

Maintain track records and service delivery operations.

Maintain mediclais database invoice processing.

EDUCATION

(2014 – 2017)

BACHELOR OF COMPUTER APPLICATION (BCA)

COMPUTER DEPARTMENT

ANNAI COLLEGE OF ARTS AND SCIENCE

(2012 - 2014)

HIGHER SECONDARY CERTIFICATE

PATTUKOTTAI ALAGIRI MATRIC HR SEC SCHOOL

(2010 - 2012)

SECONDARY SCHOOL CERTIFICATE

PATTUKOTTAI ALAGIRI MATRIC HR SEC SCHOOL

TECHNICAL SKILLS

MS EXCEL

MS WORD

MAILING SOFTWARES

COMPUTER BASICS

EMAIL ETIQUETTE

BASICS IN C-PROGRAM

AWARDS & ACHIEVEMENTS

Participated and selected in AVVM Puspam College for cultural events and won the Price

Participated in Technical events and won price at Idhaya College.

PERSONAL PROFILE

MARITAL STATUS : SINGLE

DOB : 16-11-1996

LANGUAGES KNOWN : ENGLISH & TAMIL

NATIONALITY : INDIAN

DECLARATION :

I hereby declare that the above information is correct and accurate.

DATE:

SIGNATURE:

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