Giovanni B. Javier

Blk. ** Lot ** Phase * Alta Tierra Homes Brgy. Aldiano Olaes

GMA, Cavite, Philippines

Philippine No. +639********* / Saudi No. +966*********

Office: +966-**-***-**** Ext. 802

Email add: adodow@r.postjobfree.com

Objective

To obtain an administrative position in a well-established organization that will allow me to use my strong organizational skills, educational background, wide customer service experience and ability to work well with people of different cultures and ethnicity.

Educational Background

Tertiary: Bachelor of Science in Computer Science

Asian College of Science and Technology

Elizabeth Center Bldg. Putatan, Muntinlupa City

2002 – 2006

Bachelor of Secondary Education - Undergraduate

University of Rizal System

Angono, Rizal

1998 – 2000

Work Experiences:

Logistics and Administration Officer

Al Fayhaa Construction & Contracting, Riyadh, Saudi Arabia April 29, 2013 – Present

Prepares, process and monitoring of budget requests (BR) and manage procurement of consumable items.

Make budget requests of the housekeeping supplies and monitoring of issuances.

Encoding and updating of all the processed budget requests to the Logistics Databases.

Responsible in monitoring and arranging of repairs and maintenance of the company’s offices and employees’ accommodations.

Maintain documents and record files and manage filings of all transactions pertaining to Logistics.

Manage and disseminate daily tasks and assignments of the drivers.

Assists with the Logistics Manager in monitoring of all the company vehicles, periodic service maintenance, repairs and monitoring of monthly Fuel Consumptions.

Assist in managing and supervising the day by day operation of the Logistics Department.

Process purchase orders and received delivery notes and invoices from suppliers.

Encoding and updating of Manpower Daily Timesheet in SAP software.

Making requests for stationeries, housekeeping and other office supplies.

Arranging hotel bookings for our company guests/visitors.

Arranging drivers for the airport drop-off and pickup of the vacationing employees.

Coordinating with the cargo freight companies for the incoming and outgoing materials deliveries.

Managing the documentation activities of all incoming & outgoing correspondence and reports.

Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)

Receive and screen phone calls and redirect them when appropriate.

Administration Secretary

Saudi Oger Ltd., Riyadh, Saudi Arabia May 26, 2009 – December 30, 2012

Performs various administrative and clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and schedules meetings arrangements and business travel arrangement for our department manager.

Read and analyze incoming memos, submissions and reports to determine their significance and plan their distribution.

Performs general office duties, such as ordering office supplies, maintaining records management database systems, and performing basic bookkeeping work.

Prepares invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

Files and retrieve corporate documents, records, and reports.

Answers and transfers telephone calls to the person where the call was intended for.

Preparing and printing of employees Daily Time Record.

Team Leader – Technical Support

Smart Communications, Makati City, Philippines Feb. 1, 2008 – May 20, 2009

Monitors work queues and distribution of workload for adequate coverage and ensured departmental goals are achieved and maintained.

Provides immediate feedback / reports to senior supervisors and managers of individual performance for our TSR and CSR agents.

Conducts interviews for CSR and TSR candidates and made hiring recommendations to senior supervisors and managers.

Responsible for the team’s productivity reports as well as individual agent’s performance report and other company reports to be submitted to different departments.

Conducts Team coaching, counseling and team meeting for updates.

Check and approval of agents daily time record (DTR)

Conducts Call Coaching and Call Monitoring (Quality & Accuracy) to ensure that all agents should conform to the company rules and regulations.

Handles Supervisory calls & monitoring of special case endorsements from Public Affairs, Legal, Marketing and other interfacing groups of Smart Communications.

Attends meetings, User Acceptance Test (UAT’s), seminars and other company trainings for new products and services.

Technical Support Representative

Smart Communications, Makati City, Philippines May 16, 2007 – Jan. 31, 2008

Performs callouts to clients for diagnostic and troubleshooting via telephone conversation with end-users to determine internet connection problem and other issues related to Smartbro Internet Service.

Process subscribers email concerns (BTS relaying, creation of subs email add, change email add)

Handles both Technical Support and Relocation Team.

Communicates effectively with our subscribers/clients to understand issues raised by them to have immediate resolutions of their concerns.

Customer Service Representative

Reliance Resources Corp., Makati City, Philippines Aug 22, 2006 – May 15, 2007

Receives incoming calls/inquiries from the customers seeking information regarding the products PLDT I-Café Negosyo Bundle and Smartbro Computer Satation.

Communicates effectively with callers/customers to understand issues, inquiries, requests and application on availing the service / products.

Documents status of all calls indicating leads generated or leads which could not be pursued due to either disconnected calls or lack of interest

Participates in projects, duties, and other tasks assigned by management.

Provides basic information regarding the products about PLDT I-Café Negosyo Bundle and Smartbro Computer Station to the subscribers who are inquiring about the products.

Administrative Assistant

Heidelberg Motors Corp., Alabang Muntinlupa City, Philippines May 18, 2005 – Mar. 30, 2006

Provides full secretarial and administrative support to the HR and Sales Department.

Prepares departmental correspondence, documents, reports and presentations.

Handles clerical accounts like preparing memos, sales reports and other HR functions such as checking and approval of employees’ daily time record.

Performs general office duties, such as ordering supplies, maintaining records management database systems.

Handles incoming calls correspondence, including faxes and email.

SUMMARY OF QUALIFICATIONS

Results-oriented, highly believes and valued commitment, diligence and honesty especially when it comes to work perspective, with twelve years strong customer service and administration experience and working eighteen years in different fields of expertise, with strong organizational skills and the ability to work in a fast-paced environment.

Major strengths include good communication skills, competent, strong team player, ability to work on own initiative, strong leadership as well as supervisory skills and other administrative tasks.

Personal Profile

Date of Birth: September 02, 1979

Place of Birth: Abuyog, Leyte

Sex: Male

Civil Status: Single

Citizenship: Filipino

Religion: Christian

Language/Dialects: English, Tagalog, Waray, Cebuano, little Arabic

Seminars/ Trainings Attended

Interworx / Web Designing

4th Floor Metropolis Hall

Alabang, Muntinlupa City

August 25, 2002

Leadership and Personality Seminar

Asian College of Science and Technology

Putatan, Muntinlupa City

April 4, 2003

Personality Development and Communication Proficiency Seminar

Asian College of Science and Technology

Putatan, Muntinlupa City

September 29, 2004

Call Center Training Course

New Field Staff Solutions International

17th Flr. Burgundy Corporate Tower

Don Chino Roces Ave, Pio del Pilar,

Makati City, Philippines

Character References

Ms. Charisse N. Papa

Senior Supervisor

Philippine Long Distance Telephone Corp.

Ayala, Avenue, Makati City, Philippines

Mr. Marwan Al Sakaan

Warehouse Manager

SIEMENS

Riyadh, Saudi Arabia

+966-**-***-****

Mr. Nasser Baig

HR Manager

Al Fayhaa Construction & Contracting

Riyadh, Saudi Arabia

+966-**-***-****

Contact this candidate