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Resources Manager Employee Relations

Location:
Butuan, Philippines
Posted:
August 26, 2021

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Resume:

MARGAUX U. DOLIENTE, JD

HR PROFESSIONAL

Juris Doctor (Graduated 2013)

Bachelor of Arts Major in Psychology (Graduated 1999)

Address: P4 SAN ISIDRO VILLAGE, BRGY. TOGBONGON,

SURIGAO CITY

Email: adodny@r.postjobfree.com

Contact Number: +639*********

Summary of Qualifications

Over 10 years of experience in Human Resources

Strong background in recruitment, employee relations, training, and development

Proven skills in talent management

Demonstrated ability to create, revise and amend company policies and procedure.

Professional communication skills include fluency in English.

Recent graduate of Juris Doctor and AB Psychology

Computer skills include:

oMS Office, internet, and email, HRIS

Professional Profile

An HR practitioner whose dedication to work is to impart the knowledge to the Company and its employees.

With strong communication skills, organizational and management skills are valuable assets. With an ability

to assimilate new ideas and concept, and dedication to the HR field would be of great benefit.

Employment History

RALAV CORP

(Nestle Distributor, Caraga Region)

HUMAN RESOURCES AND ADMIN MANAGER/08.2020 to PRESENT

1.Recruitment

oImplements consistent application of recruitment process.

oCoordinates with other Manager/Department Heads/Officers on manning requirements and set recruitment schedules;

oImplements policies and labor laws on recruitment standards;

oImplements appropriate time search and recruitment consistent with operational needs;

oManages and maintains strong and productive partnership with all Manpower Agencies involved with MDSI support & operations group.

2.Labor Relations and Policy Implementation

oExecutes comprehensive orientation and administration of existing Company Policies in all parts of the Operations;

oFacilitates proper communication and documentations of new policies;

oCoordinates with HR Head Office Sr HR Manager in executing updates and documentation of every policy and in creating feedback mechanism/strategies on addressing/communicating employee issues and concerns;

oCoordinates and establish good working relationship with Local DOLE on continuous learning on prevailing labor laws and cascading them within the organization;

oServes as primary advocate and implementer of the Code of Conduct and ensure its continuous development/enhancements;

oEstablishes appropriate strategies in creating healthy open-line communications between Management and Employees to maintain industrial peace in the organization.

3.Organizational Development (Training and Performance Management)

oFacilitates identification of training and development needs within an organisation through job analysis, appraisal schemes and position success profiles;

oCoordinates and communicates regularly with other Department Heads/Officers so as to understand all necessary aspects and needs of staff training and development,

oPartners and coordinates with HO-HR Department in customizing necessary training programmes in line with possible organizational development and business plans including the need for employee development;

oInitiates and facilitates training programs in coordination with the concerned department head/officer;

oConducts monitoring and evaluation on every training activities to assess its effectiveness and provide feedbacks/coordination with the HO HR Department,

oEstablishes close coordination/communications with all Department Heads/Officers ensuring timely and proper implementation of Performance Management Process.

4.Compensation and Benefits

oFacilitates and monitors consistent applications of compensation and benefits policy;

oAttends courteously to employee issues on compensation and benefits and coordinates with the OM and HO-SHRM on any need for Policy decisions related concerns;

oAdvocates/facilitates compliance to set standards on benefits and salary scale mandated by government on minimum wage and as prescribe by the HO-HR Department;

oCoordinates/communicates regularly with the HO-HR Department on the current salary trends per industry and per locality.

5.People Management

oConducts regular reviews, monitoring, evaluation and coaching on team performance based on the objectives and required competencies;

oDevelops and creates mechanisms/strategies to address the team’s development needs and opportunities;

oConducts semi-annual team appraisal and assessment.

6.Special Assignment

oChecks and conducts DCAR (Distributor Competency Assessment Review) compliance and standards for HR Department in accordance to Nestle’ Philippines methodology and rating review

MATIMCO INC

(Wood Manufacturing, Mandaue, Cebu)

HUMAN RESOURCES BUSINESS PARTNER/07.2019 to 06.2020

1.Talent Management Consultation

oRefine competencies in coordination with department heads

oGet in-touch with emotional demand and ensure and employee experience

oCoordinate with department heads for employee schedules, concerns and real-time assessment

oProvides assistance, counselling and advice on employee concerns.

2.Learning

oDevelop programs to educate, train and empower employee despite the rapid change of work arrangements.

oConduct training needs analysis base on the standards of the company and job description

oCommunicate company values, right data, policies, rules and regulations

oBuild employee confidence by being available and transparent

oCoaches, mentors and trains employees and leaders to achieve the core goals of the company

oDevelop leaders thru advanced leadership skills, and leadership brand

3.Performance Management

oProvide a clear understanding on individual KRAs and ensure commitment from individual employees

oOrganize team meeting at least twice a month to provide numbers and data to the team to see the progress of performance

oActs as support to employees and the team with clear expectations and standards set to achieve goals.

ACTISERVE CORP

(Nestle Distributor for Cebu Province)

HUMAN RESOURCES MANAGER/11.2017 to 01.2019

7.Recruitment

oImplements consistent application of recruitment process;

oCoordinates with other Manager/Department Heads/Officers on manning requirements and set recruitment schedules;

oImplements policies and labor laws on recruitment standards;

oImplements appropriate time search and recruitment consistent with operational needs;

oManages and maintains strong and productive partnership with all Manpower Agencies involved with MDSI support & operations group.

8.Labor Relations and Policy Implementation

oExecutes comprehensive orientation and administration of existing Company Policies in all parts of the Operations;

oFacilitates proper communication and documentations of new policies;

oCoordinates with HR Head Office Sr HR Manager in executing updates and documentation of every policy and in creating feedback mechanism/strategies on addressing/communicating employee issues and concerns;

oCoordinates and establish good working relationship with Local DOLE on continuous learning on prevailing labor laws and cascading them within the organization;

oServes as primary advocate and implementer of the Code of Conduct and ensure its continuous development/enhancements;

oEstablishes appropriate strategies in creating healthy open-line communications between Management and Employees to maintain industrial peace in the organization.

9.Organizational Development (Training and Performance Management)

oFacilitates identification of training and development needs within an organisation through job analysis, appraisal schemes and position success profiles;

oCoordinates and communicates regularly with other Department Heads/Officers so as to understand all necessary aspects and needs of staff training and development,

oPartners and coordinates with HO-HR Department in customizing necessary training programmes in line with possible organizational development and business plans including the need for employee development;

oInitiates and facilitates training programs in coordination with the concerned department head/officer;

oConducts monitoring and evaluation on every training activities to assess its effectiveness and provide feedbacks/coordination with the HO HR Department,

oEstablishes close coordination/communications with all Department Heads/Officers ensuring timely and proper implementation of Performance Management Process.

10.Compensation and Benefits

oFacilitates and monitors consistent applications of compensation and benefits policy;

oAttends courteously to employee issues on compensation and benefits and coordinates with the OM and HO-SHRM on any need for Policy decisions related concerns;

oAdvocates/facilitates compliance to set standards on benefits and salary scale mandated by government on minimum wage and as prescribe by the HO-HR Department;

oCoordinates/communicates regularly with the HO-HR Department on the current salary trends per industry and per locality.

11.People Management

oConducts regular reviews, monitoring, evaluation and coaching on team performance based on the objectives and required competencies;

oDevelops and creates mechanisms/strategies to address the team’s development needs and opportunities;

oConducts semi-annual team appraisal and assessment.

12.Special Assignment

oChecks and conducts DCAR (Distributor Competency Assessment Review) compliance and standards for HR Department in accordance to Nestle’ Philippines methodology and rating review

MILLENNIUM DISTRIBUTION SYSTEMS, INC.

(Nestle Distributor for North Cotabato)

HUMAN RESOURCES MANAGER/2.2016 to 11.2017

1.Recruitment

oImplements consistent application of recruitment process;

oCoordinates with other Manager/Department Heads/Officers on manning requirements and set recruitment schedules;

oImplements policies and labor laws on recruitment standards;

oImplements appropriate time search and recruitment consistent with operational needs;

oManages and maintains strong and productive partnership with all Manpower Agencies involved with MDSI support & operations group.

2.Labor Relations and Policy Implementation

oExecutes comprehensive orientation and administration of existing Company Policies in all parts of the Operations;

oFacilitates proper communication and documentations of new policies;

oCoordinates with HR Head Office Sr HR Manager in executing updates and documentation of every policy and in creating feedback mechanism/strategies on addressing/communicating employee issues and concerns;

oCoordinates and establish good working relationship with Local DOLE on continuous learning on prevailing labor laws and cascading them within the organization;

oServes as primary advocate and implementer of the Code of Conduct and ensure its continuous development/enhancements;

oEstablishes appropriate strategies in creating healthy open-line communications between Management and Employees to maintain industrial peace in the organization.

3.Organizational Development (Training and Performance Management)

oFacilitates identification of training and development needs within an organisation through job analysis, appraisal schemes and position success profiles;

oCoordinates and communicates regularly with other Department Heads/Officers so as to understand all necessary aspects and needs of staff training and development,

oPartners and coordinates with HO-HR Department in customizing necessary training programmes in line with possible organizational development and business plans including the need for employee development;

oInitiates and facilitates training programs in coordination with the concerned department head/officer;

oConducts monitoring and evaluation on every training activities to assess its effectiveness and provide feedbacks/coordination with the HO HR Department,

oEstablishes close coordination/communications with all Department Heads/Officers ensuring timely and proper implementation of Performance Management Process.

4.Compensation and Benefits

oFacilitates and monitors consistent applications of compensation and benefits policy;

oAttends courteously to employee issues on compensation and benefits and coordinates with the OM and HO-SHRM on any need for Policy decisions related concerns;

oAdvocates/facilitates compliance to set standards on benefits and salary scale mandated by government on minimum wage and as prescribe by the HO-HR Department;

oCoordinates/communicates regularly with the HO-HR Department on the current salary trends per industry and per locality.

5.People Management

oConducts regular reviews, monitoring, evaluation and coaching on team performance based on the objectives and required competencies;

oDevelops and creates mechanisms/strategies to address the team’s development needs and opportunities;

oConducts semi-annual team appraisal and assessment.

6.Special Assignment

oChecks and conducts DCAR (Distributor Competency Assessment Review) compliance and standards for HR Department in accordance to Nestle’ Philippines methodology and rating review.

ND SHIPPING AGENCY & ALLIED SERVICES, INC.

(Shipping/Transportation)

HUMAN RESOURCES MANAGER/5.2015 to 2.2016

1.Analyzes wage and salary reports and data to determine competitive compensation plan.

2.Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.

3.Consults legal counsel to ensure that policies comply with law.

4.Develops and maintains a human resources system that meets top management information needs.

5.Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.

6.Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and contracts to assess industry trends.

7.Writes and delivers presentations to corporate officers or government officials regarding human resources policies and practices.

8.Recruits, interviews, tests, and selects employees to fill vacant positions.

9.Plans and conducts new employee orientation to foster positive attitude toward Company goals.

10.Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.

11.Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.

12.Advises management in appropriate resolution of employee relations issues.

13.Responds to inquiries regarding policies, procedures, and programs.

14.Administers performance review program to ensure effectiveness, compliance, and equity within organization. Administers salary administration program to ensure compliance and equity within organization.

15.Administers benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.

16.Investigates accidents and prepares reports for insurance carrier.

17.Conducts wage surveys within labor market to determine competitive wage rate.

18.Prepares budget of human resources operations.

19.Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

20.Prepares reports and recommends procedures to reduce absenteeism and turnover.

21.Represents organization at personnel-related hearings and investigations.

REDVIPER VENTURES AND DEVELOPMENT CORPORATION (CEBU)

(Mining/Engineering/Filipino-owned Company)

HUMAN RESOURCES MANAGER/1.2014 to 9.2014

1.Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

2.Analyzes wage and salary reports and data to determine competitive compensation plan.

3.Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.

4.Consults legal counsel to ensure that policies comply with law.

5.Develops and maintains a human resources system that meets top management information needs.

6.Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.

7.Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and contracts to assess industry trends.

8.Writes and delivers presentations to corporate officers or government officials regarding human resources policies and practices.

9.Recruits, interviews, tests, and selects employees to fill vacant positions.

10.Plans and conducts new employee orientation to foster positive attitude toward Company goals.

11.Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.

12.Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.

13.Advises management in appropriate resolution of employee relations issues.

14.Responds to inquiries regarding policies, procedures, and programs.

15.Administers performance review program to ensure effectiveness, compliance, and equity within organization. Administers salary administration program to ensure compliance and equity within organization.

16.Administers benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.

17.Investigates accidents and prepares reports for insurance carrier.

18.Conducts wage surveys within labor market to determine competitive wage rate.

19.Prepares budget of human resources operations.

20.Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

21.Prepares reports and recommends procedures to reduce absenteeism and turnover.

22.Represents organization at personnel-related hearings and investigations.

MODAIR MANILA CO., LTD., INC. (MAKATI CITY, MANILA

(Technical & Engineering Service/Japanese Affiliated Company)

HUMAN RESOURCES SUPERVISOR/ 8.2009 to 1.2010

1.Performs professional and administrative work in coordinating, directing and supervising human resources services functions in the such areas as recruitment, selection, testing, training, corrective actions and disciplinary activities and performs other assignments as required.

2.Supervises daily personnel and administrative work operatives. Plans schedules, assigns, and reviews staff work schedule.

3.Response to inquiries regarding the application of human resources policies, procedures and programs. Researches and interprets policies and procedures.

4.Establishes and ensures maintenance of human resources files and databases. Reviews and audits data accuracy and consistency. Ensure confidentiality of information as required.

5.Monitors and evaluates employee’s contracts. Provides department head information on employee status and recommend necessary actions.

6.Monitors employee movement from hiring to separation, including reporting to proper government offices.

7.Processes and distributes employment, benefits, payroll, and other resources documents. Verifies completeness, accuracy, and consistency of data and related reports.

8.Assists in coordinating human resources programs such as employee orientation, staff development, and benefits enrollment.

9.Conducts new employee orientation sessions; explaining conditions of employment including benefit plans, pay schedules, company rules and regulations.

10.Processes employee performance appraisal and merit increases and submits recommendation for management’s approval.

11.Follows upon issues related to worker’s compensation, liability claims and benefits questions and assures direction to various sources.

12.Regularly reports and updates management on matters pertaining to disciplinary actions/industrial relations to discuss the necessary courses of actions to be undertaken.

13.Represent the Company in arbitrations, conferences, hearing and other legal actions concerning labor and employment issues in coordination with legal counsel.

14.Updates management and department heads on labor cases filed against the Company and provides legal advices if necessary.

15.Compose and produces materials such as letters, memorandum, reports and bulletins

NESIC PHILIPPINES INC. (MAKATI CITY, MANILA)

(Telecommunications Integrator/Japanese Affiliated Company)

HUMAN RESOURCE SPECIALIST/11.2007 to 08.2009

1.Assesses the employment needs of the company and tries to meet them. Achieve staffing goals by studying the company’s plans and goals and meeting with managers to determine their requirement. Examines job descriptions and qualifications to determine applicant requirements and uses a variety of methods, such as media, Internet job sites and employment agencies to locate qualified candidates; and interviews applicants, verifies references and compares the job criteria to the applicant’s qualifications. If necessary, arranges for managers to interview the applicant as well.

2.Coordinatesandprocesspersonnelrequisitionreceivedfromdifferentdepartments.

3.Prepares and process advertisement layout for newspaper, school and on line recruitment.

4.Facilitates sourcing and screening of applicants.

5.Conducts initial interview, administration, checking and interpretation of company standard psychological exams.

6.Schedules final interview with requesting department

7.Conducts job offer to applicants (Foreman, Project Engineer, Staff, etc).

8.Prepares recommendation to hire memo for approval of the President.

9.Prepares personnel movement memo for newly hired employees.

10.Conducts reference checking for regular positions–staff, supervisory and managerial.

11.Preparespre-employmentmedicalanddrugtestingreferraltoapplicants

12.Coordinates manpower agencies for project requirements of technicians/foremen

13..Checks manpower agencies’ billing and prepares request for payment.

14.Facilitates the issuance and control of Ids for sub-contractual and project employees.

15.Coordinates with manpower agencies on manpower requirements (Technician, Foreman).

16.Facilitates processing RODA received from EOG and other departments.

17.Prepares monthly reports of Subcon Roster and Overseas Dispatch.

18.Prepares memo for resigned employees for approval of the President.

19.Facilitates processing of clearance for resigned and retired employees.

20.Monitors and processes government mandated benefits and loans.

21.Monitors and controls enrollment and deletion of members from HMO and Group Insurance coverage.

22.Assists in handling of company events/activities like Team Building, Christmas Party etc.

23.Conducts exit interview of resigned employees.

24.Entertains queries on matters related to HR.

FRASEC VENTURES, INC. (CEBU CITY)

(Construction & Mining/Filipino-owned Company)

HUMAN RESOURCE HEAD/07.2007 to 10.2007

1.Handles all aspects of human resources work.

2.Develops and coordinates personnel programs and policies.

3.Oversee all departments for personnel activity such as recruitment, compensation, benefits, employee relations and training and development.

4.Do the hiring of employees. Screen, interview, and administer tests for applicants. Check references.

5.Collect and examine detailed information about job duties in order to prepare job description.

6.Work with different government agencies for employee’s benefits such as SSS, PHIC and HDMF.

7.Provide assistance for department head in conducting performance evaluation for all employees.

8.Oversee employee’s movement such as regularization, transfer, promotion, lay off or demotion.

9.Does employee counseling which deals with emotional and professional matters.

10.Plans organize and analyze training activities for employee’s needs.

11.Administers the contract with respect to grievances, wages and salaries, employee welfare and management practices.

12.Timekeeping: monitoring employee’s time in and out (biometrics) computes every 15th and 30th employee’s attendance and does the summary sheet for payroll.

LEADERSLINK TRAINING & CONSULTING – ALL FOODS ASIA (CEBU CITY)

(HR Consulting Firm/Filipino-owned Company)

OURSOURCE HUMAN RESOURCE OFFICER/04.2007 to 07.2007

1.Responsible for all staffing matters and specializes in a particular area such as recruitment, wages and entitlements or staff training.

2.Handles all aspects of human resources work.

3.Develops and coordinates personnel programs and policies.

4.Oversee all departments for personnel activity such as recruitment, compensation, benefits, employee relations and training and development.

5.Does the hiring and separation of employees. Screen, interview and administer tests for applicants.

6.Checks references and extend job offers.

7.Collects and examine detailed information about job duties in order to prepare job description.

8.Work with different government agencies for employee’s benefits such as SSS, PHIC, and HDMF.

9.Device ways to ensure fair and equitable pay rates, by means of survey.

10.Provide assistance for department head in conducting performance evaluation for all employees.

11.Oversee employee’s movement such as regularization, transfer, promotion, lay off or demotion.

12.Proposes employee benefits program or benefit package.

13.Responsible for a wide array of programs covering company standards and practices for implementation.

14.Does employee counseling which deals with emotional and professional matters.

15.Plan, organize and analyze training activities for employee’s needs.

16.Closely work with Labor Consultant. Act as employer’s representative to all labor cases.

17.Administers the contract with respect to grievances, wages and salaries, employee welfare and management practices.

18.Timekeeping: monitors employee’s time in and out (biometrics) computes every 15th and 30th employee’s attendance and does the summary sheet for payroll.

19.Facilitates orientation for new employees.

PARAMOUNT PROPERTY VENTURES, INC. (CEBU CITY)

(Real-estate developer/Filipino-owned Company)

HUMAN RESOURCE OFFICER/03.2006 to 04.2007

1.Responsible for all staffing matters and specializes in a particular area such as recruitment, wages and entitlements or staff training.

2.Handles all aspects of human resources work.

3.Develops and coordinates personnel programs and policies.

4.Oversee all departments for personnel activity such as recruitment, compensation, benefits, employee relations and training and development.

5.Does the hiring and separation of employees. Screen, interview and administer tests for applicants.

6.Checks references and extend job offers.

7.Collects and examine detailed information about job duties in order to prepare job description.

8.Work with different government agencies for employee’s benefits such as SSS, PHIC, and HDMF.

9.Device ways to ensure fair and equitable pay rates, by means of survey.

10.Provide assistance for department head in conducting performance evaluation for all employees.

11.Oversee employee’s movement such as regularization, transfer, promotion, lay off or demotion.

12.Proposes employee benefits program or benefit package.

13.Responsible for a wide array of programs covering company standards and practices for implementation.

14.Does employee counseling which deals with emotional and professional matters.

15.Plan, organize and analyze training activities for employee’s needs.

16.Closely work with Labor Consultant. Act as employer’s representative to all labor cases.

17.Administers the contract with respect to grievances, wages and salaries, employee welfare and management practices.

18.Timekeeping: monitors employee’s time in and out (biometrics) computes every 15th and 30th employee’s attendance and does the summary sheet for payroll.

19.Facilitates orientation for new employees.

HOTEL TAVERN SURIGAO (SURIGAO CITY)

(Hotel/Hospitality/Filipino-owned Company)

HUMAN RESOURCE SPECIALIST/11.2004 to 01.2006

1.Assesses the employment needs of the company and tries to meet them. Achieves staffing goals by studying the company’s plans and goals and meeting with managers to determine their requirement. Examines job descriptions and qualifications to determine applicant requirements and uses a variety of methods, such as media, Internet job sites and employment agencies to locate qualified candidates; and interviews applicants, verifies references and compares the job criteria to the applicant’s qualifications. If necessary, arranges for managers to interview the applicant as well.

2.Handles all aspects of human resources work.

3.Develops and coordinates personnel programs and policies.

4.Oversees all departments for personnel activity such as recruitment, compensation, benefits, employee relations and training and development.

5.Does the hiring and separation of employees. Screen, interview, and administer tests for applicants. Check references and extend job offers.

6.Works with different government agencies for employee’s benefits such as SSS, PHIC, and HDMF.

7.Device ways to ensure fair and equitable pay rates by means of survey.

8.Oversee employee’s movement such as regularization, transfer, promotion, lay off or demotion.

9.Responsible for a wide array of programs covering company standards and practices for implementation.



Contact this candidate