Administrative Assistant Hotel Receptionist

Diana Corrales

**** ********* **,*********, ** 210-***-**** ************@*****.***

Objective

Front desk clerk skilled in providing Hospitality by welcoming guests and or customers in a courteous, efficient and friendly way. Excellent computer skills. Accurately handle transactions by cash and credit card. Customer–focused and approachable.

Education

• Fox Tech High School San Antonio, TX

• High school Diploma May 2000

Windham School District

• March 2019 – June 2019

• Customer Service Representative

• Hospitality

Experience

February 2020 – September 2020, Lockhart Texas

Hotel Receptionist, OYO Hotels

-Offered professional person president broadcast by keeping Reception Area clean and neat.

-Assigned appropriate guest room accommodations during hotel check-in.

-Communicated with departing guest to verify delivery of superior hospitality and to record guest. feedback

-Inform supervisor of escalated problems or unusual matters to promote prompt corrective action.

-Greeted and welcomed Hotel gas with energy enthusiasm and professionalism.

-Verify customers credit and establish payment plans. 2

Ratliff Farms Inc

September 2020 – April 2021

Administrative Assistant

Distributed invoices updated accounts an enter new information to customer relationship management system.

Handled communications between staff and customers, manage clerical tasks.

• Prepare meeting documentation and transcribe meeting recordings.

• Start office supplies and kept meticulous inventory.

• Handle every incoming and outgoing mail packages and faxes

• organized and updated file systems, keeping records easily retrievable

• Arranged letter and parcel deliveries in collaboration with Courier services SUMMARY

Diligent customer service representative with proven technical abilities, consultation skills, and attention to detail. Easily understand customers concerned and field wide range of inquiries with excellent resolution record. Maintains detailed, accurate documentation of all activities. Documents problems thoroughly and strives to achieve complete customer satisfaction. Remains level-headed in issue resolution.

Contact this candidate