Melissa Fuqua
Memphis, TN *****
adod3i@r.postjobfree.com
To obtain a position with a company where my skills, experience and training will be utilized and advanced.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Certified Pharmacy Technician (CPhT)
Walgreens - Memphis, TN
July 2020 to December 2020
• Utilizing the pharmacy system to enter patients information
• Verifying that medications are correct
• Pour and count out pharmaceutical drugs
• Ensuring your following good faith dispensing rules
• Answering phones, checking voicemails for verbal prescription from dr’s
• Put in refill request for patients
• Working drive -thru verifying that the correct patient is getting/picking up the correct medications
• Doing deletes, smart counts, delayed medication pickups calls
• Clearing the message queue for patients who use the automated refill system Certified Pharmacy Technician (CPhT)
CVS specialty pharmacy - Bartlett, TN
January 2020 to July 2020
• Daily Scanning of patient profiles and prescriptions to make sure all information is complete and accurate.
• Filling prescriptions and accurate processing of package and mail shipments daily
• Receiving refill requests.
• Maintaining pharmacy’s and its patients’ employees safety by adhering to infection-control procedures, policies and regulations
Certified Pharmacy Technician
Fred’s Dollar Store - Southaven, MS
October 2009 to October 2011
• Enter patient’s information into computer accurately and efficiently.
• Counting, measuring and preparing of various medications
• Help maintain organization within the pharmacy
• Maintain records on prescription
• Inventory of medications
• Maintain federal and state laws within the pharmacy Education
Certificate in Pharmacy Technician
Remington College-Memphis Campus - Memphis, TN
January 2009 to September 2009
High school diploma
Hamilton high
Skills
• Customer Service (6 years)
• Management Support (1 year)
• Guest Service
• Front Desk
• Call Center
• Customer Care
• Customer Support
• CSR
• Call Center (1 year)
• CSR
• Customer Support
• Customer Care
• Bilingual
• Pharmacy Technician Experience
• HIPAA
• Medical Billing
• Typing
• Insurance Verification
• Medical Terminology
Certifications and Licenses
Pharmacy technician license
December 2019 to December 2021
Pharmacy Technician Id #
PTCB Certification
Pharmacy Technician Certification
Assessments
Management & Leadership Skills: Planning & Execution — Completed April 2019
Planning and managing resources to accomplish organizational goals. Full results: Completed
Customer Focus & Orientation — Highly Proficient
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Call Center Customer Service — Proficient
May 2019
Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Proficient
Customer Focus & Orientation — Expert
October 2019
Responding to customer situations with sensitivity. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Very dependable
Hard worker
A leader
Willingness to learn