DENELLEKINNISON

Email: adocu8@r.postjobfree.com Phone: +1-740-***-****

EXPERIENCE

Kelly Services

****/** – 2021/1

Temporary

Assist Anthem member with OTC Orders

Express Scripts

****/** – 2020/12

Outbound Telemarketer

Outbound call rep for overdue prescription pick up Unitedhealth Group

2020/4 – 2020/10

Advocate

Assist Members with Medicare Advantage Plan coverage Sedgwick

2018/9 – 2020/3

CSR

Assist callers to set up and maintain various claims such as Short Term orLong Term Disability, Workers Compensation, FMLA Claims, workingwith various clients and specialists TruGreen

2018/1 – 2018/9

Call Center Agent

Assist Customers to set up service for lawn care via inbound and oroutbound calls, assisted with processing payments and making changesto services customer had or needed

accordingly.

First Action Marketing

2017/9 – 2018/1

Manager/Administrative Assistant

Run office with CEO of company, set up and schedule

interviews, assistwith hiring process, Reach out to different companies and organizationsto help them to learn about Green Renewable Energy resources.

Iqor

2017/5 – 2017/8

Call Center Agent

Assist Customers and Dealers with activating and

troubleshootingMETROPCS Cell Phones, Accepted Customer Payments and movedaccounts per customers request,

Assigned troubleshooting tickets ifdevice was having issues, Switched devices if customers or dealers asked,Handled multiple calls during the course of a 10 hour shift The Little Clinic

2016/5 – 2017/3

Patient Care Technician

S̝arah Moore Home, ̝

2011/8 – 2013/10

STNA

Basic Patient Care assisting patients with bathing, feedingcompanionship, and their ADL's (Supervisor: Georjeana Christian)

Crown Pointe Care

Center, ̝

2011/5 – 2011/8

STNA

Basic Patient Care assisting patients with bathing, feedingcompanionship, and their ADL's (Supervisor: Carolyn) Interim HealthCare and

Infusion, ̝

2008/10 – 2009/12

STNA

Basic Patient care assisting patients with bathing, feeding,companionship, running errands, and ADL's

(Supervisor: Anthony Vogel)

EDUCATION

LA rock

2015/9 – 2015/11

LA rock Healthcare

2015/9 – Present

Woodside Village, ̝

1997/10 – 2014/1

LA Rock HealthCare

Academy, ̝

LaRock HealthCare

Academy

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