Medical Administrative Billing

Descica Johnson **** Appliance Court #*** Raleigh, NC 27604 910-***-**** adocu3@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients and staff. Follows policies, procedures, and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality and backed by healthcare industry experience.

Manage time and priorities in multi-task environments

Effective problem solver, able to assess situation and identify solutions

Work as part of a team and maintain a professional and positive environment

Microsoft Office Applications / MS Excel MS Word MS PowerPoint Skype WebEx

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing

Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information

HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process

Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO

Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2021

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

American Health Care Association Temporary Nurse Aide

Elite Medical Academy EKG Technician

Oquirrh Mountain Phlebotomy School National Phlebotomy Certification

PROFESSIONAL EXPERIENCE

StarMed Healthcare – Pittsboro, NC 03/2021 – 04/2021

Patient Registration Representative / Data Collector (Contract)

Administered COVID-19 vaccines, completed nasal swabs, and maintained HIPAA compliance

Supported local health departments in response to the COVID-19 pandemic

Interacted with contacts of newly diagnosed patients to perform case interviews and contact tracing

Collected and documented information on symptoms and provided instructions regarding isolation procedures, community resources, medical care, and steps to follow if symptoms develop

Built trust and communicated in a professional and empathetic manner

Worked effectively with culturally diverse individuals

McDonald's – Supply, NC 11/2017 – 08/2018

Crew Member / Cashier / Customer Service

Performed a multitude of tasks including food production and serving customers at the cash register

Operated cash register, accepted payments, and made accurate change

Ensured accuracy of cash drawer and kept work area clean and organized

Worked in a team environment and communicated effectively with managers and co-workers

Bojangles – Supply, NC 06/2015 – 02/2016

Cashier / Customer Service Associate

Greeted patrons, took orders, provided information, and resolved complaints

Maintained customer communication throughout the ordering or check out process

Provided a positive customer experience through customer care and attention to detail

Received payment by cash, check, credit cards, or automatic debits, maintaining all cash and receipts

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