AMBER L HAYMES

*** ******** ***, ********, ******** 72113,

501-***-****, adoctt@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a highly motivated individual with over 30 years experience in the customer service industry. I have excellent Secretarial and Bookkeeping skills. I would be an asset to any company who is looking for a detail oriented individual who takes pride in her work.

Customer Service

Secretarial

Bookkeeping

Data Entry

Time Management

Payroll

Quickbooks

Microsoft Office

EXPERIENCE

January 1996 - April 2020

Secretary/Bookkeeper/Showroom Manager

Tanglewood Plumbing Company, Inc/The Bath Shoppe North Little Rock, AR

Managed a plumbing fixture & decorative hardware showroom.

Assisted Contractors and their clients in picking out faucets, fixtures, towel bars, and cabinet hardware for their kitchen and baths.

Answered phones and scheduled jobs for the plumbers.

Managed paperwork for business operations, personnel files, and legal requirements such as taxes and business permits.

Became proficient at using Quickbooks.

Reconciled bank accounts and made bank deposits.

November 1987 - October 1995

Bank Teller

Union National Bank Little Rock, Arkansas

Developed excellent customer service and problem solving skills.

Increased revenue by cross-selling customers on different bank products and services.

Met customer needs consistently with knowledgeable, fast, and friendly service.

Kept accurate drawer counts with correct handling of cash transactions.

EDUCATION

May 1992

BBA- Bachelor of Business Administration

University of Arkansas, Little Rock, Arkansas, United States