CHRISTENE D MCALLISTER

**** ****** ****

SAN ANGELO, TX 76905

325-***-****

adocto@r.postjobfree.com

Work History

SITEL Corporation, SAN ANGELO, Texas

Customer Service Representative Mar 23, 2013 - Jul 02, 2015 Provides excellent customer service to Shaklee customers in a call center. Performs data entry, takes calls and enters orders, checks and tracks orders, provides information on products and promotions. Delivers customer satisfaction at all times. Checks on certain products, sells products while explaining products to customers. Places orders on autoships.

Marshall's, SAN ANGELO, Texas

Customer Service Representative Oct 23, 2011 - Aug 07, 2012 Provided excellent customer service in each department. Work mostly in the fitting room, taking and counting each and every garment with a greet, engage and thank you attitude. Answered phone and took messages and directed each call to the appropriate department and/or person. Processed items as needed to stock, cleaning mirrors and all fixtures, sweeping while taking care of customers. Have worked in each and every department as well. Shannon Medical Center, SAN ANGELO, Texas

RN supervisor (evenings) Nov 01, 2007 - Dec 17, 2009 Supervised up to 12 staff members, performed medication runs, anwered phones, took medication orders from doctors, perform d charting, provided a safe atmosphere, assessed patients, performed intake and discharges, gave education to patients, their families and friends concerning their medications. Performed at meetings, continued education at various times. Provided superb customer service for both staff and patients and their families and friends.

Bronte Health Care and Rebabilitation Center, Bronte, Texas RN supervisor Nov 01, 2006 - Aug 31, 2007

Supervised up to 16-18 staff on the weekends, acted as DON in her absence, monitored medications, monitored staff and residents while eating, feed the residents, chech trays for proper diets, worked on the floor at any given time, I was there in case a problem arose needing a RN

Riverside Health Care, San Angelo, Texas

ADON Apr 25, 2007 - Jun 03, 2007

Supervised staff of 12-18 including nurses, cnas, kitchen staff and cleaning staff. Performed all nursing duties, worked the floor, monitored all medications, destroyed all out of date medications, monitored and performed giving of medications and shots, monitored all behavioral residents, did paperwork, attenteded meetings, was on call Concho Health Care, Eden, Texas

DON Nov 17, 2006 - Jan 02, 2007

Supervised entire staff of nurses, cnas, kitchen staff, and cleaning staff. Monitored nurses, cnas, monitored odered medications, hired and fired staff, worked closely with nurses and cnas, supervised up to 10-12 staff at all times, monitored health of all residents, met with residents, their families and friends performed all nursing duties Ethicon, a J&J manufactoring plant, San Angelo, Texas Relay Winder / D Specials Aug 17, 1998 - May 05, 2006 winding sutures, computer data entry, computer verification, 1st response floor nurse, behavioral specialist, trainer,ergo leader, detailed paperwork, building packages, checking all work performed Runnels County Rehab & Nursing Center, Ballinger, Texas RN supervisor, treatment nurse Dec 01, 1999 - Jun 12, 2000 Nursing supervision of up to 8 nurses,up to 5 kitchen staff, 8 cnas at any given time, and up to 3 housekeeping staff, medication passes, charting, problem solving with safety first, ordering and stocking supplies, keeping medication counted and locked up. Scheduled staff, provided excellent nursing services on weekends and during mornings prn Sitel Corporation, San Angelo, Texas

Telemarketing, customer service representative Jun 01, 1996 - Aug 03, 1998 customer service rep/telemarketing, data entry, detailed paperwork, cold calling, selling various telephone services, customer call back, providing customers help with various problems, complete resolution to customer's satisfaction San Angelo State School, Carlsbad, Texas

ATP Oct 01, 1989 - Nov 14, 1994

performing assistance to MHMR residents. Charting, marking ADL cards during day, helping residents eat, dress, groom, read, play, all basic life functions, going on doctor, dental appointments after setting them Goodfellow Air Force Base, San Angelo, Texas

Recreational Aide & Evening Manager Jun 01, 1989 - Sep 30, 1989 Supervisor of up to 10 staff. Renting trailer spaces. Management of on site property, providing secretarial services, accounting, cashier, customer services, provided recreational services Winn-Dixie Grocery Store, San Angelo, Texas

Deli- Bakery Assistant Manager Jun 01, 1984 - Aug 31, 1986 Supervision of up to 5 staff, decorating cakes,preparing breakfast, lunch & dinner meals, take out, baking various cakes, cookies, donuts, various pastries,selling, customer service, running cash register, ordering and stocking, made schedules for staff. Sold out of merchandise most every day.