Phumla Mrali
Personal Details
Mobile Number: 078-***-****
E-Mail Address: adocr7@r.postjobfree.com
Gender: Female
Citizenship: South African
Bluewater Extention
Wells Estate
6211
Profile
I am an energetic person, who enjoys being part of a successful and productive team or as individual. I am quick to grasp new ideas and I have a great “attention to detail” personality. I have the ability to work without supervision, can take initiative and I possess high levels of motivation required to meet deadlines and exceed. Even under significant pressure, I possess a strong ability to perform effectively
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Education
School Name: Bulumko Senior Secondary School (Grade 12) Year 2010
Institution: Port Elizabeth TVET College (Dower Campus) Course Business Management (N4 – N6)
Year 2019
Subjects: Sales Management, Management Communication, Computer Practice, Financial Accounting, Entrepreneurship, Computerised Financial System
Short Courses Completed:
Institution New Era Computer Training
Introduction to Microcomputers, PC Keyboard, MS Word, MS Excel
Employment History
Company Classic Processed Products (EC)
Job Title Debtors Administrator
Year May 2015 – March 2021
Duties Keeping Records of customer accounts, amount owed and paid, Liaison with Sales Reps, Claims (Process Credit Notes) Invoicing customers, Collection of payments, Update intercompany database, capturing and allocation of customer accounts statements update, Manage Petty Cash, Invoicing and recording PODs. Bank Reconciliation and Age analysis Organize office consumables, internal facilities and catering Company Khayelitsha Department of Social Development (WC) Job Tiltle Client Services/Assistant- July 2013 – 2014June–(Learnership) Year 2013 July - 2014June–(Learnership)
Duties Provide information to clients and handle Social workers diary. Arranging appointments and taking meeting minutes
Filing, make copies, and scan documents.
Typing, preparing and collating reports.
Client services
Company Dial – A – Contractor (WC)
Job Title Call Centre Consultant
Year 2010 December – 2012 June – (Resigned)
Duties handling customer complaints, provide leads to contractor and customers managing (inbound or outbound calls) Customer engagement and identifying customer needs a
(Customer Services) answering questions and providing solutions/alternatives to issues.
Company Pump Freely Motors (WC)
Job Title Cashier
Year September 2001 – March 2010(Resigned)
Duties Customer Services, Daily stock control, Operating Cash Register, Daily stock control, recording and
Reporting sales, preparing hot food, shelf
Packing, pricing items and counting fuel readings
References
Company Classic processed Products
Admin Office Manager Mrs Lee Buss
Contact Number (041-***-****
Company Pump Freely Motors
Manager Mr E Moos/Ismail
Contact Number (021-***-****/5
Company Imbitho Transport
Manager Mr J Dama
Contact 072-****-***